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Rated 4.0 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great Weekend Away Very clean, quiet, and relaxing. We enjoyed our weekend. July 16, 2014
Rated 4.0 out of 5.0 by Nice choice in Jacksonville This property in is centrally located and close to the major expressways. Nice property. It is undergoing a little construction up front but nothing that interferes with your stay. This was my first stay here and I booked another stay without hesitation. July 15, 2014
Rated 2.0 out of 5.0 by Decent Room but inaccurate room quote from reservations Convenient location and average room, but was quoted a cost per note that was $60 less than charged despite telling them I had three small dogs. They charge a $25 PER PET per night nonrefundable fee. July 10, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Nice clean HIE. Convenient to I-95 with good breakfast, easy parking and comfortable accommodations. June 29, 2014
Rated 5.0 out of 5.0 by Great location and great service My stay was fantastic thanks to the staff. They went above and beyond to make sure I had a great stay and I really appreciated that! June 20, 2014
Rated 5.0 out of 5.0 by jax visit June 2014 I was very pleased with this hotel. I have stayed in several other hotels in the area but I will return to this one in the future June 16, 2014
Rated 5.0 out of 5.0 by Convenient location and guest service The location is convenient to I-95 and locations we visit in Jacksonville. Staff is friendly and helpful, especially Darlene in the dining area. June 15, 2014
Rated 5.0 out of 5.0 by Quite and Comfortable! Accommodating Breakfast , small workout room, Great Breakfast and easy access to highway. June 13, 2014
Rated 5.0 out of 5.0 by Handicapped accaeesible guest room My stay at the Holiday Inn Express was impressive. I require a room with wheelchair accessibility and a roll in shower. My only frustration was the handheld shower hose is too short to reach the built in seat. I found myself having to sit on the edge of the seat to shower. The short hose did not allow me to shower completely. June 13, 2014
Rated 4.0 out of 5.0 by close to down town Clean rooms, close to Jacksonville events but far enough away from the hustle of downtown. Felt it was a safe part of town. June 12, 2014
Rated 4.0 out of 5.0 by good location, comfortable bed The hotel appearance was fine overall. The young lady at the front desk was friendly, that was the extent of my contact with a staff member. My room was clean, the bed comfortable, the shower hot. Due to the large number of people in the breakfast and pool area I would think the hotel was full. The hotel staff did not keep up the breakfast area, the trash cans were overflowing and the empty tables were dirty. Many people had taken their breakfast out to the pool area and that was dirty as well. It was not appetizing, to say the least. However, if you are looking for a comfortable bed and a clean room at a fair price I would recommend this location. June 12, 2014
Rated 5.0 out of 5.0 by Good place to spend the night Always get a good room at Holiday Inns and this was nor exception. Good clean rooms and friendly staff June 10, 2014
Rated 5.0 out of 5.0 by Great Service Really enjoyed my stay. Rooms were clean and spacious. Breakfast was great and staff very friendly. June 5, 2014
Rated 5.0 out of 5.0 by Great overnight trip! My husband and I were coming to Jacksonville for business and only needed to stay overnight. We found the check-in process to be very smooth and prompt and the room was very clean and comfortable. Also, the hotel and room décor was updated and inviting. Our room had all the amenities we needed, and my husband was even able to randomly pick up a carton of milk late in the evening from the front desk to go with some dessert we brought back after dinner. Although I didn't have time to try the breakfast, my husband did and said while the hot food wasn't stellar, there was a wide variety of choices and the cinnamon rolls were 'ridiculous,' as in, amazingly good. Check-out was also very smooth and prompt. Overall, an excellent experience and price for a short stay! May 15, 2014
Rated 5.0 out of 5.0 by Stay At Holiday Inn I really enjoyed my stay at the Holiday Inn Express in Jacksonville. This is my third time staying at this hotel and everytime service is excellent. May 14, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room, price was great We enjoyed our stay at your hotel. We were there to watch The Players Championship at Ponte Vedra and the hotel was just a short drive away. Our room was clean, comfortable, and the service great. All at a terrific price! May 14, 2014
Rated 4.0 out of 5.0 by Overall stay was good. 2 problems Our stay was in general pretty good. Staff was friendly, room was clean ,breakfast was fine, Our problems were that the fan in the bath was way too loud, with no way to turn it off, and the tub bottom was not level and created a problem for my wife who has balance problems. April 22, 2014
Rated 2.0 out of 5.0 by Shower Issues 2 Problems. We were placed in a handicap suite, which normally would not bother me, However the shower was only made for a handicap person. The shower head was a hand held nozzle, that was set at chest level for a stand up adult. The only was to stand under the shower would be to sit down. The nozzle holder was also not tight and kept swinging in different directions. You physically had to wash and then grab the shower nozzle and hold it to rinse off. The second night we made it back to our room at 1030pm, and found no water pressure in our room. When I called the front desk, I was rudely told that a baseball team just arrived back and were probably all taking showers and they suggest I just wait and try later. I had been up at 6am, had to get back up at 6 am again, daughter full of make up and hair products from a dance competition, how long was I suppose to wait. It shouldn't matter how many people are taking showers there should be water pressure. Would I recommend this hotel, it depends when you plan on taking your shower or what room they put you in. March 26, 2014
Rated 3.0 out of 5.0 by Great Facility Very nice I have stayed here several times and will continue to come back. WIFI needs a little work but won't stop me from visiting again. March 24, 2014
Rated 5.0 out of 5.0 Great place! I know I'm late with this, lol! I booked this room online as I pulled into town. It was midnight but the lady at the desk was upbeat and had my keys waiting. Clean from the front area to the rooms. When I checked out they were just as kind and provided me with toothpaste when I forgot mine. The location was a little out but I had friends in that area I wanted to see so I was good on that. Thank you again! March 21, 2014
Rated 3.0 out of 5.0 by Good value Used coupon offered in Florida travel books for good rate March 19, 2014
Rated 5.0 out of 5.0 by Fast check in This had to be the fastest check in I have ever experienced. Front desk staff was very proficient and really knew what she was doing. Workout room is in very good condition. Breakfast was as good as any I've been to. 500 welcome points for being Priority Club! March 17, 2014
Rated 4.0 out of 5.0 by Our weekend Never slept in a King size bed. It was Great! We picked this hotel because I've stayed at a Holiday Inn Express in Atlanta and have had good experience. The location was good we wanted to go Dave and Busters which was down the road. The IMAX theatre was local too. I would recommend this hotel and would stay there again in the future. February 26, 2014
Rated 4.0 out of 5.0 by Noise, value, comfort Noise due to kids running up and down hall. Need bigger parking lot but have stayed twice now with much satisfaction. Great location to major interstate and arteries. Great room for price overall. I'd kill for the bed! February 26, 2014
Rated 5.0 out of 5.0 by Comfortable room and service above average. Our two night stay was most enjoyable. Although the hotel is an older building, the cleanliness and staff services were excellent. Would stay here again. February 26, 2014
Rated 1.0 out of 5.0 by Professional Staff Staying there fairly frequently, staff greets me by name and are always ready to respond to guest needs. February 20, 2014
Rated 5.0 out of 5.0 by Great choice Excellent Stay We used this hotel as a stopover on the way south. Very friendly and welcoming front desk team who went the extra mile to give thorough directions to the Fifth Element Indian Restaurant. Great restaurant. We were recognised as Platinum members and were given a super room clean and spacious. Breakfast service was excellent. Nice pool area. Can highly recommend. February 13, 2014
Rated 4.0 out of 5.0 by pleasant staff Staff helpful in recommending local dining areas and other attractions February 12, 2014
Rated 1.0 out of 5.0 by Unsatisfactory Room smelled musty, alot of noise from other guests down the hall, went to front desk about issue but was told that they couldn't do anything, bad odor from other rooms kept coming in my room, told front desk i would need late check out for noon and housekeeping knocked on my door every 30 min starting at 9am even with the do not disturb sign on the door. also, housekeeping entered my room at one point without even knocking. not happy with the service i received or hotel quality. February 11, 2014
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