Rated 4.7 out of 5 by 226
Rated 5.0 out of 5.0 by mjhatch60 Great boutique hotel in Jacksonville!
This hotel has great service, very nice, clean rooms and ambiance. The décor is unique and you don't feel like you are in a hotel room. Great for business travel and close to a fabulous mall and restaurants - and also very dog friendly!
July 10, 2014
Rated 5.0 out of 5.0 by Vaneflowers Excellent place
The surroundings are beautiful, the restaurants near by are very good, and the view of the lake is wonderful. The hotel staff especially Claire from the front desk make you feel at home and are always smiling. I will definitely go back to this hotel.
July 9, 2014
Rated 5.0 out of 5.0 by GinaB14 Excellent place
I hosted my family reunion at this hotel. Everything was phenomenal from the check-in process to the check out. The staff and personnel were available at all times to accommodate me and my family. I will definitely recommend this hotel to everyone!!!
July 9, 2014
Rated 5.0 out of 5.0 by MarkIA Great Hotel
Really nice location and the property fits in perfectly.
July 9, 2014
Rated 5.0 out of 5.0 by Robert81 Great hotel.
Stayed two nights while visiting friends in the area. We enjoyed the room, professional and helpful staff plus attentive servers in the restaurant. Very reasonably priced. We also brought our dog. All fine.
We will stay here on our next visit. Thanx!
July 5, 2014
Rated 5.0 out of 5.0 by florida coaster comfortable, delightful and romantic
My husband and I live under and hour from Hotel Indigo, but we chose to spend our anniversay evening here because we were so impressed after reading many wonderful reviews of the hotel. After our visit, I can affirm that they are all true and accurate.The hotel is also conveniently located near the Town Center, where we planned on shopping the following day. Our room was delightful and comfortable. We were happy to have the small room refrigerator for our dinner leftovers. The pool is lovely and refreshing, along with the hot tub. The customer service is exceptional! We were so pleased with our stay and will surely be going back soon!
July 2, 2014
Rated 5.0 out of 5.0 by jennifer11 Great hotel!
We stayed here on our way home from NC. We did not have a reservation, but I had checked the IHG app and saw rooms available for a good price. The staff was very friendly and welcoming. We noticed that all of hte staff were really happy and seemed to like working here. The rooms were beautiful and very clean and comfortable. We joked that we were going to stay another night just because we liked the hotel so much! The kids had fun in the small, but nice, pool and spa area. The bartender was making recommendations to another guest and was overall super friendly. At breakfast in the morning, the server was telling other guests about fishing in the area and really conecting with them. Our breakfast was delicious and reasonably priced.
Overall, this is a great hotel at a good value. I will definitely plan to stay here again when in the area.
July 1, 2014
Rated 5.0 out of 5.0 by Captain56 Nice place, excellent service
This hotel was recommended to us by a friend. Stayed here two nights while relocating to another city. This is actually the second time we stayed here - the first time was when we moved to Jacksonville. We had such a good experience then, we decided to stay there again. The setting is beautiful and the staff are very friendly.
July 1, 2014
Rated 5.0 out of 5.0 by dparker828 Best night of sleep!
Great hotel, beds, and service. I do wish they offered free breakfast or at least reasonable prices for food and drinks. Overall, I was happy with my stay.
July 1, 2014
Rated 5.0 out of 5.0 by jer16 Great Hotel
This was our first experience with Hotel Indigo and we wish there were more. We got the pet package and were very happy with our pet's reception. Although our Jack Russell rarely barks, we were told we could not leave her alone in the room. Since it was so hot, we decided on room service and it was great. Didn't get to visit the common areas too much as a result.
June 25, 2014
Rated 5.0 out of 5.0 by James001 Best service ever!!!
Each and every time my experience at the Hotel Indigo at this location is 'best in the world.' Special thanks to the staff- including Mary, Brent, Jeff, Zak and all the other great employees that make my stay a special experience each and every time.
June 25, 2014
Rated 5.0 out of 5.0 by brutus15 Love this area
This is a very clean hotel with a super friendly and attentive staff. It is pet friendly (with a staff that is pet friendly) and a very nice green space for walking your dog. Highly recommend this location.
June 24, 2014
Rated 5.0 out of 5.0 by Been there First Timer
Chose this hotel based on proximity to client offices and the reputed variety of dining options beyond the hotel itself. Was not disappointed. Everything about this hotel from its location, the facade, lobby layout and staff responsiveness was impressive given the modest room rate. Certainly won't be the last time I chose a Hotel Indigo property whether for business or leisure. Well done and thank you!
June 23, 2014
Rated 2.0 out of 5.0 by Sportsmother Pretty on the Outside-But deceiving on the Inside
Beautitful Hotel but our room was to hot. Had to sleep with no covers. Stayed three nights and it wasnt till the last night they brought us a portable air conditioner. 2 different people told us that our room was smaller and they didn't cool as well. Makes no sense to me at all. Seems they should be cooler. If not get BETTER air conditioners. We asked for another room but was not accomodated.
June 23, 2014
Rated 5.0 out of 5.0 by phoenix77 Always happy here
I stay here whenever I am in Jacksonville. it is a very nice, friendly hotel with everything you need.
June 23, 2014
Rated 5.0 out of 5.0 by jesuslovesme4 Get away... in the center of it all!
We were celebrating our anniversary but didn't want to go too far - we were so thankful to have found Hotel Indigo! We were able to completely get away by the pool, in the cafe, and walking around the little villa and nature path... yet still be in the center of town - able to go to San Marco area for dinner, St Johns Town Center for shopping and lunch, and catch a movie at the nearby theatre. The hotel staff made us feel so special - from the cleanliness, style, check in/out, cafe and extra special anniversary love, we would come back here in a heartbeat!
June 21, 2014
Rated 5.0 out of 5.0 by Corvette John Very nice family area
Great small hotel. It will be my Jacksonville home from now on.
June 21, 2014
Rated 5.0 out of 5.0 Excellent Hotel
Hotel Indigo is a definite plus to a visit to Jacksonville, Fl. At a recent visit to visit my adult son and combine some pleasure with business it was recommended that I stay at the Hotel Indigo as it's location is just perfect, it is a small, quaint-looking hotel, and very quiet, with a very nice restaurant in the lobby for any meal, especially breakfast. I hesitated due the fact that it is pet friendly and was worried about barking dogs or other inconveniences that may be a result of pets allowed in the hotel. I was surprised to find such a quiet, clean and refreshing hotel, even thought it was a busy weekend and the hotel was almost full due to a wedding and concert in the area. I will definitely stay atHotel Indigo the next time I visit Jacksonville.
June 19, 2014
Rated 5.0 out of 5.0 by pilot650 Great for Everbank
We stayed here for a concert at Everbank and met other concert goers at the pool and wound up spending the weekend with them. Great facility, endless upscale shopping nearby as well as many upscale dining options.
June 18, 2014
Rated 5.0 out of 5.0 by NavyChap2 Great Job Brent!!!
I was thoroughly impressed by the hard work of the operations manager, Brent. I noticed him working at all times of the day and night.
Keep up the great work...
June 18, 2014
Rated 4.0 out of 5.0 by MDL7 Nice hotel for a business stay
Good location, comfortable place to stay for business trip. Rooms and bathrooms are big and nicely appointed. They really need to add in room safes. Using the safety deposit box at the front desk is an inconvenience and in plain view of everyone in the lobby. Restaurant staff is attentive, but easily get overwhelmed when busy. Breakfast can take a while to get when it's busy and that's when you need to get out quickly. Staff is nice and helpful. Good value for the money overall.
June 17, 2014
Rated 5.0 out of 5.0 by Onthego1184 Refreshing
This place is not like any other hotel you will ever experience. The room demands relaxation and the bathroom is one of the biggest I've ever seen in a hotel. There is a spectacular view from the east and restaurants galor to the west!
June 11, 2014
Rated 4.0 out of 5.0 by Lena Knows Comfortable Bed and loud air conditioning
We loved the beds, décor and pillows. However the air conditioner was loud and the water in the shower water was so soft that we never felt clean. We also thought it was a shame the air conditioning was so loud because it was a quiet hotel otherwise. If the h20 filter was changed from a softener to a regular filter and a the air unit was somehow made quieter it would have been perfect.
June 10, 2014
Rated 5.0 out of 5.0 by Lauchlin Great Room
This was one of the nicer hotels I have stayed in recently. The room was large, comfortable and the shower was great!
June 9, 2014
Rated 5.0 out of 5.0 by chief00 Great hotel and location
I stay every month for business at Hotel Indigo. A great place to stay!
June 7, 2014
Rated 5.0 out of 5.0 by SaxyTrina My little get away
I will stay at no other place when I go to Jacksonville.
This is the greatest hotel, the rooms are so clean and comfortable. The restaurant is fantastic, which I eat there every time I come. I love everything about this place, the only bad thing is when I have to leave.
From the bright colors to the hardwood floor, it doesn't feel like any other hotel ive ever stayed at, I love to curl up in the bed, order room service and watch TV. For a person who hasn't had a real vacation in 4 years, this is the best!!
I cant wait for a weekend stay in one of the suites!!!!!
June 6, 2014
Rated 5.0 out of 5.0 by Helen00 Great Hotel-Great Location
Very much enjoyed my weekend stay. The staff was wonderful and attentive to my needs. This hotel is just steps from great restaurants and nightlife.
June 4, 2014
Rated 5.0 out of 5.0 by James001 Best ever service
Special thanks to Brent and Mary- as well as all the warm and gracious staff.
At this property, I am treated like a very close friend rather than greeted with a packaged smile and the front desk staff just following a customer satisfaction checklist.
All requests are accommodated and the property is exceptionally clean and well maintained.
By far my favorite hotel and location of all brands- and the key differentiator is the true quality of its employees.
June 1, 2014
Rated 5.0 out of 5.0 by mash305 Great for a short break
Nice hotel in a convenient location with good food and bar options nearby. Hotel is new, with great amenities and comfortable, modern, large rooms
May 30, 2014
Rated 5.0 out of 5.0 by JaxFamily Great service and excellent food!
We lost a number of items (keys, video game, toys, a shoe), and all were returned! No, we didn't lose the items all at once -- we are just prone to losing things!
But the highlight of our stay was ordering portobello mushroom sandwiches from the hotel restaurant. They were awesome!!! The curly fries were good, too. (The sandwich with fries was only $8.)
The WiFi connection was free, simple to use and fast. The lobby computers were easy to use and the printer worked. I say these things because as a frequent business traveler, I know that I cannot take all of this for granted.
We loved the pool / spa, too.
Thanks for a great stay!
May 29, 2014