Rated 4.7 out of 5 by 150
Rated 5.0 out of 5.0 by Magoots Bravo! Well done
Very nice facility. Welcoming, Clean and Comfortable.
Accommodating staff, professional, knowledgeable and well
prepared. Hot coffee in lobby also fresh ice water with lemon.
Great stay....quiet. Will stay again in three weeks.
Your money's worth!
May 10, 2014
Rated 5.0 out of 5.0 by Dino Daniel Great stay
I checked into this hotel late at night and everyone treated us with upmost respect. I will stay a this hotel again if I am in this area.
May 3, 2014
Rated 4.0 out of 5.0 by seminole2 Holiday INN and Suites Orange Park fl.
Hotel was very nice we had a Queen Fitness Suite, There was 5 of us so we had plenty of room, wish more Hotels would have rooms like this one.
One thing I thought was strange was they were only giving Beer when checking in, thought it would be nice if they at least offered you a bottle of water or Soft Drink, I did ask and they said they don't have either.
April 30, 2014
Rated 5.0 out of 5.0 by Jim 1947 Comfort
Super Coffee in the morning
USA Today is appreciated
Personnel with smiles
April 28, 2014
Rated 5.0 out of 5.0 by Hiroko Great Service
Because of the great service, our future travel plans will include Holiday Inn. Thanks Bobby, you could not had done more to make our stay "perfect".
I had two rooms so do I get another 500 points ?
April 21, 2014
Rated 5.0 out of 5.0 by Weasel50 Military Stay
Very Clean place to stay, hotel staff is great. Nothing in area to do if you wants to get out an explore area. Only con is the over price breakfast. every Holiday Inn I have ever stayed in have free breakfast,This place charge $10.00 not worth it. plus Internet is bad. In and out my whole stay.
April 19, 2014
Rated 2.0 out of 5.0 by Donwms Loved this hotel in the past five years, not so much this trip
I don't know if the hotel is under new management or what. But this trip was not up to their usual five star I have always given them. We have stayed several times a year for the last six years and our service was excellent. Alas this trip not so we had a suite that was not serviced in the time we were there. Had to request towels, due to the whirl pool and none servicing the room. Housekeeping said we had a do not distrub. That was nor ever has been the case.
The old management had converted a Marriott customer over to Holiday Inn. Now we do not plan to go back to Wells Road.
Cob webs in the ceiling, just not spit N span as it use to be. As I checked in I even recommended the Inn but no more.
March 28, 2014
Rated 5.0 out of 5.0 by BrokenDownCar CLEAN and Modern New Accomodations
After a week's visit in Florida, we were driving home to Pennsylvania when our car broke down. We were forced to stay a few extras days while our car was repaired. We happened upon this Holiday Inn, as it was near the dealership our car was towed to.
This place was a breath of fresh air, the gentleman at the front desk was fabulous, his name was Bobby. We were tired, grouchy, and upset about our car, and he was so friendly and nice.
We got a room quickly, and it was VERY clean. Having a room where we could relax made our automobile situation more tolerable.
The only con would be the internet, it was very spotty, kicking me off repeatedly.
However, I would definitely recommend this Holiday Inn to anyone that needed to stay in the area.
Matt and Jodi
March 24, 2014
Rated 5.0 out of 5.0 by Sparki Comfortable Clean Bed - Bobby was very accommodating
This location hosted our large family for a family members wedding. Bobby was extremely helpful and professional. The building was clean and very nicely decorated. Will definitely stay her again.
March 24, 2014
Rated 5.0 out of 5.0 by Bob C Great place to stay!
Great staff and a really nice place to stay! Will definitely stay with this facility again!
March 23, 2014
Rated 4.0 out of 5.0 by JodiV Average stay
The wiifi kept kicking me out. Very frustrating when working.
The hotel boasts water conservation and asks that you hang your towles up to re-use them. I did this every night and every day new towles were placed in my room. Don't brag about being water conscience and eneergy saving if you don't adhere to your own advertisements.
Compliementary coffeee in the lobby was empty or cold the few times I checked.
March 18, 2014
Rated 5.0 out of 5.0 by Robert h More than we expected
Pulled up to the property and immediately impressed, same in side the lobby. Then we were welcomed by the young lady innkeeper who was very pleasant, helpful, made us feel special. Young man in the restaurant was also a credit to management. I would recommend this property to everyone, good value for the dollar, keep up the good work.
March 7, 2014
Rated 5.0 out of 5.0 by yachtprojectsPhil as usual superb
Great rooms, Great service, great people, ( first time we have tried the on site restaurant and it was better than average) stayed many times before and sure we will again.. great job guys, Holiday Inn should send some of its staff from other parts of the world ( NOTE: Sheperton site, UK ) to see how it should be done.
March 2, 2014
Rated 5.0 out of 5.0 by Mismiswilson Nice, friendly, comfortable hotel
Very comfortable bed, nice open room. Clean smelling, relaxing room. Would stay again!
February 26, 2014
Rated 5.0 out of 5.0 by The Stones Great service
From the time we arrived to the time we left, our stay was GREAT!!
February 17, 2014
Rated 5.0 out of 5.0 by rad1027 Excellent Hotel
Great room, very clean, very inviting. I was able to rest a get a good night's sleep.
I would definitely stay here again!
The breakfast buffet was OK, nothing spectacular. The food could be a bit better.
February 11, 2014
Rated 5.0 out of 5.0 by riverbogger Jacksonville
Have stayed here a few times. Never had a bad experience.
January 7, 2014
Rated 5.0 out of 5.0 by HDER Wonderful Stay!!!!
Our stay at this hotel was absolutely great! The location was perfect. The rooms were very clean. The facilities were great. The staff was always helpful and friendly. Thank you for such a wonderful place to stay. Herb Luker
January 2, 2014
Rated 5.0 out of 5.0 by Jan19 Comfortable Bed
We have stayed here twice now and both time we were well pleased with the hotel. Very Very Clean! Beds were great. Both times. The staff is very friendly and helpful.
We go to Jacksonville a few times a year. We plan to stay here again.
January 1, 2014
Rated 5.0 out of 5.0 by Lmblmb Very clean and comfortable room.
Would definitely recommend this hotel. We stayed on Nov 25th and the following week we stayed again. Beds we very clean and comfortable. Almost like being in my own bed. Great job staff.
December 5, 2013
Rated 5.0 out of 5.0 by SanFranDude Exemplary platinum upgrade policy
This hotel has the friendliest upgrade policy I have experienced with IHG hotels as well as other chains. You never have to ask; whether it is a cash rate, or point rate, the upgrade is always given, sometimes you are even given a choice of rooms to upgrade to. Many other Holiday Inns try to avoid upgrading Plats at any cost.
December 3, 2013
Rated 5.0 out of 5.0 by MiaSuzette Great Place to Stay and Good Pricing
We were there for the night of Thanksgiving 2013 and were very pleased with the room and rate. The room was Very Clean, and the bedding was spotless. The towels were sparkling white, and the bathroom was shining bright and clean. We felt very comfortable there, which is sometimes not the case in other places we've stayed. There's a small fridge and a coffee maker with a few choices of coffees, plus an iron and ironing board to crisp up your clothing. And large wooden hangers that are removable. which is a nice feature. Our room had one wall that was All Windows..... Gorgeous!!! We will stay there each time we return to visit our family. Its wonderful!
December 2, 2013
Rated 5.0 out of 5.0 by Seabee24 Great Stay!!
Enjoyed my stay very much and especially loved the whirlpool tub in the room! Would definitely stay at this property again!
November 20, 2013
Rated 5.0 out of 5.0 by andysim33 great room
one of the most comfortable beds I have experienced. Room was spacious and immaculate.
November 19, 2013
Rated 3.0 out of 5.0 by matchboss Suite
The wife and I came down to visit family,staff were great,room was super nice and clean,only problem was no hot water in shower..Had to take a bath in the Jacuzzi tub..The $10.65 breakfast was a little out there.Other than that this is a very nice place to stay.
November 18, 2013
Rated 4.0 out of 5.0 by Rm2889 Great time
We had a great stay in Jacksonville. Would recommend to anyone. Everything is very close to the hotel.
November 18, 2013
Rated 5.0 out of 5.0 by billkath very attentive, courteous, accommodating staff
After staying at your hotel in August for the first time, we returned in November due to a great experience, during the first stay. This time we came to Jacksonville to celebrate our granddaughter's 2nd birthday.
We had her birthday dinner in the dining room and the dining room staff, although busy with room service calls, went above and beyond to make the event a great experience, especially for little Miss Cortney.
Special thanks to China, Robin and Adrianna who made dining in the hotel extremely pleasant, in addition to the rest of the staff we interacted with during our stay.
We will definitely be back to stay with you, in the future.
November 18, 2013
Rated 5.0 out of 5.0 by PATRON5 Clean, new and very friendly staff.
Relatively new motel, every staff member uttered greeting at every encounter. Room rates excellent as was the food in the restaurant. Overall a very nice 4 day stay!
October 24, 2013
Rated 5.0 out of 5.0 by Navymom17 A wonderful expierience for our entire family
What a wonderful hotel!!! Very friendly, clean & homey!!!! Definitely recommend to everyone I know, thank you for your hospitality!!!
October 18, 2013
Rated 5.0 out of 5.0 by MLuc Jose was fantastic!
I called early on Saturday morning on my way from Augusta to Jacksonville to verify my reservation (I booked with a block of rooms for a wedding). I asked when I could check in because I would be arriving earlier than check in time. Jose assured me there would be a room available when I arrived between 12:30 and 1pm. I got to the hotel, Jose remembered speaking to me earlier, asked me about my trip, told me about the hotel amenities and offered me a drink. I mentioned that I was an IHG member but I didn't have a card or a number. He offered to look it up and add the stay to my account before I checked out the next morning. When I checked out the next morning, I wanted to make sure Jose was able to find my account, again he spoke to me by name and assured me he had found my account. I didn't get to spend a lot of time in the hotel but the room was clean and comfortable. Everything met my expectations and then some. I can't wait to visit Jacksonville again and stay at this Holiday Inn. It's hard to find employees that take their job seriously and truly care about the people they come in contact with daily. Jose is a true gem! I hope someone will take the time to tell Jose how much he is appreciated.
October 17, 2013