Rated 4.7 out of 5 by 242
Rated 4.0 out of 5.0 by frank1023 Very happy to stay there again
Hotel and room were very clean. Cannot tell if the place is brand new, or they just do a terrific job of maintaining it so it looks and feels that way.
Walking distance to several dining options.
I forgot to bring toothpaste, and the hotel was happy to provide me with it.
Only complaint was poor wifi reception in my room. I was on the 3rd floor at the end of the hall; perhaps far from the hub. They should fix that though.
If they fix it, I would give them 5 stars instead of 4.
October 31, 2012
Rated 4.0 out of 5.0 by bingowens Great Hotel, clean facilities and great staff
lobby, dining room and bar are all super clean and well staffed. Bed rooms are also clean, but there are too many sheets/blankets/comforters on the beds...3 sheets and 2 blankets are too much...and in florida who needs that much...otherwise great!
October 30, 2012
Rated 5.0 out of 5.0 by cna29 Great Service
I really enjoyed my stay i would recommend it to others!!
October 27, 2012
Rated 5.0 out of 5.0 by James001 Excellent staff and very comfortable bed
At this location you are not a customer, you are a family member. Best service ever and I travel the world and stay at many 4 and 5 star hotels.
Great job to the Hotel Indigo at this location!
October 24, 2012
Rated 5.0 out of 5.0 by RLynnK Relaxing, clean, comfortable and great service
Our family spent the weekend at the hotel Indigo Jacksonville. We were in Jacksonville for a birthday celebration. Everything at the hotel was great!
October 19, 2012
Rated 5.0 out of 5.0 by SandyR Great Stay
The hotel was fantastic! Really liked the room layout, decor, the wood floors and high ceilings. Upscale and modern with a neat glass shower. Excellent customer service. Free parking. Room and entire property was very clean. Lots of places to eat nearby. My only suggestion for improvement would be to adjust room doors so they do not slam as hard.
October 18, 2012
Rated 5.0 out of 5.0 by Poordaddy A unique, pleasurable experienc
Nifty hotel located in the midst of a classy area. Very attractive environment. A special hoel for a special weekend getaway. Highly recommended.
October 9, 2012
Rated 5.0 out of 5.0 by Jennyfromtheblock Perfect Getaway
I have been traveling to Jacksonville for 11 months for work and have pretty much stayed at every hotel in the Southside area. I thought that all hotels were pretty much the same until I decided to splurge and stay at Hotel Indigo! What a difference!!! Although I going to Jacksonville for work it feels like a perfect getaway tucked away in a gorgeous location. The hotel staff is so kind and helpful. The decor and location were great and the comfort of the rooms are wonderful. I have stayed at this location now the past 3 trips to Jacksonville and will be booking my next trip today. Can't wait to go back.
September 23, 2012
Rated 5.0 out of 5.0 by Tara007 Excellent hotel!
Nice and clean and absolutely pet friendly Love it!
September 8, 2012
Rated 3.0 out of 5.0 by Tothey Great hotel and location
Great hotel. Really enjoyed the atmosphere and the location.
August 29, 2012
Rated 5.0 out of 5.0 by Susan2012 Beautiful Area
The lake adjacent to the hotel is beautiful. You can step out of your hotel and can walk around there, or go to several restaurants in a neighborhood looking area. Everything looks new and shiny, and a big plus for me is the acceptance of big dogs. I will definitely go back to this hotel when I need to return to Jax. The lobby is modern and beautiful with wifi, ability to buy snacks and a bar.
August 27, 2012
Rated 4.0 out of 5.0 by Einstein01 Pleasantly surprised
Beautiful structure. Very comfortable beds. Friendly staff. Only disappointments were they slightly burned a suit while dry cleaning, pool is very small, and the community around it is largely vacant shops. Still, safer than many areas of Jacksonville.
I would definitely stay there again.
August 26, 2012
Rated 5.0 out of 5.0 by James001 Customer Experience
As a platinum member who has traveled the world, the Deerwood Park Hotel Indigo has the best staff of any hotel chain on the planet. They are truly genuine in their approach and delivery of customer satisfaction much beyond what I expect.
Hats off to the Deerwood Park Hotel Indigo staff!
July 26, 2012
Rated 3.0 out of 5.0 by RC1701 Nice place but got a little irritated
Very nice place but wanted to check in a little early they told us to call that morning to see if the room was ready when we did we were told the room wasn't ready so since it was after check in we called back 30 minutes later to see if they could get the room ready a little early for us like they said, come to find out the room was done all along the first person was to lazy to check!
July 7, 2012
Rated 5.0 out of 5.0 by Agnes12 Comfortable room and great service
Enjoyed my stayed at the Hotel Indigo. Room service, breakfast and coffee was excellent.
July 7, 2012
Rated 4.0 out of 5.0 by Buster Great bed
No room safe. Short staffed. First night requested extra pillows never got. We were staying in a large suite and needed them for pullout. The following morning requested pot of coffee never got so we called to cancel. At bar one person manning and had to wait as the poor employee was taking care of bar and room service
Room comfortable bed amazing
I go there all the time as my son lives in Tatersall apts I had reserved 2 rooms suite and regular room this time around. I love the area and your hotel but this time was not the same
Your staff always courteous
July 6, 2012
Rated 5.0 out of 5.0 by Amanda33 Cleaning times
THe only complaint I have is that on Sunday morning the cleaning staff started cleaning at 7 am and it was very noisy with doors slamming and talking. It was hard to sleep with the noise.
June 26, 2012
Rated 5.0 out of 5.0 by nicbuet Random Pick
We made a last minute decision to go to Jacksonville with our dogs overnight. I picked the hotel from the internet based on price & pictures, & also that it was dog friendly. When we walked in, I felt like I had won the lottery. Staff was EXTREMELY friendly, and helpful. A special shout out to Carrie who was amazing!! I felt like family from the minute I walked through the doors. We stay in Jacksonville 3 to 4 times a year, and this will for sure be the place we come back to!
June 24, 2012
Rated 5.0 out of 5.0 by DME1224 Worry Free Getaway
My family and I booked this hotel last minute. I have to say I was a bit worried at first. However, we were all very pleased with our stay; including our dog. The room was very clean and well maintained, as well as the entire hotel; inside and out. Hotel staff was very friendly/caring, which we appricated. Thank you for the "Worry Free Getaway"!
June 7, 2012
Rated 5.0 out of 5.0 by Civicex Great place to stay
Service was great as was the room. Very enjoyable place to stay. Nice location.
June 7, 2012
Rated 4.0 out of 5.0 by Tonnie08 Modern suite with beautiful view
Both check in and check out were effortless and speedy, which was great. The Hotel Indigo is a lovely hotel and I enjoyed the modern and unique style of my room. The bathroom is luxurious and spa-like and the king-size bed and quality bedding were super comfy. I stayed in a water view room, which I highly recommend, as it's truly a beautiful, tranquil setting. I had dinner at the restaurant downstairs and both the bartender and chef were very personable and accommodating...my meal was very tasty and moderately priced. This is not a cookie-cutter hotel aesthically, which is what I think I liked the most about it. It's unique and stylish...much more modern than most. There are only two slight negatives I experienced. First, the hotel was not easy to find; I actually passed by the first time around and ended up luckily stumbling across it eventually by simply driving around the area, even though I was using a GPS. Secondly, although the hardwood flooring in the rooms is beautiful, you can hear the guests above you walking around if they are wearing shoes and it can be pretty loud, especially ladies heels. Overall, it was a refreshing and enjoyable stay, thus I'd definitely stay at Hotel Indigo again in the future.
June 6, 2012
Rated 3.0 out of 5.0 by RSB1 Nice hotel - reservation system difficult
I recently stayed at the Jacksonville property and was impressed with the room and view. The hotel staff were better than average and very helpful. It was disappointing that none of the restaurants within walking distance were considered very good by the staff - but I certainly appreciated their honest opinion!
I made my reservation on the toll-free line about a month before my stay and had to make a change two weeks before arrival. It was very difficult and not until I was able to talk to the Property Manager directly that my change was made satisfactorily. He was great and everything ended well. Just be sure you know when you want to arrive and depart before making a reservation!
June 6, 2012
Rated 5.0 out of 5.0 by JoAnn Had the best weekend!!!
The hotel was perfect for our stay. The staff was helpful and friendly, The room was clean and inviting, The resturant had reasonable prices and the food great and was presented beautifully. The hotel decor fabulous!! Will be back !
June 6, 2012
Rated 5.0 out of 5.0 by molina67 Awesome place to stay
The Indigo hotel is one of the best hotels I have stayed at. From the decor to the neighborhood it's in it is a great place to spend the weekend. We try to get away once a month, and have chosen to stay at the Indigo Hotel in Jacksonville FL on three of those getaways
June 6, 2012