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Rated 4.7 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Above expectations Not only was this our first stay at this hotel, it was our first stay at a Holiday Inn Express. Comfort, amenities, staff...all were above expectation. January 23, 2015
Rated 4.0 out of 5.0 by Appointments at the Mayo Clinic Great accommodations! Outstanding location and price point. Highly recommended. Great place to stay when visiting the Mayo Clinic. January 20, 2015
Rated 4.0 out of 5.0 by Clean and Comfortable Hotel We have stayed at this Hotel a couple of times. Also friendly and helpful staff. Breakfast is always good and hot. Clean rooms. Great shuttle service for Mayo patients. January 13, 2015
Rated 4.0 out of 5.0 by Great! Everything about my stay here was absolutely fine, and nothing to complain about. Except for the breakfast, which was shockingly poor. The breakfast is simply the only reason why I wouldn't stay at a Holiday Inn in the States again. It is processed, packaged food with no nutritional value whatsoever. The option of Oats is a step in the right direction, but not providing an option to heat it up with the supplied milk makes it pointless. The bagels were the only baked goods on display that I think didn't taste processed or that didn't fall apart in the toaster. Bottom line; it's perfectly fine to stay here if you find a room for roughly $100, and you have a car (it's not close to anything really), and you're not planning on eating the breakfast - don't get sucked in just because it's included in the price. Otherwise it's of a very acceptable standard. January 12, 2015
Rated 5.0 out of 5.0 by Very Clean Pleasant and very comfortable, seemed to be like new hotel. Great Location!!! January 12, 2015
Rated 5.0 out of 5.0 by Great room! The hotel was a little hidden. I learned I could get there by taking the right into the Publix parking lot and stay to the right. The room was great and the breakfast options were nice. The pancake maker was popular. I'm a waffles person, so I don't know how they tasted. I love having a fridge in the room. The only change I would make is to have the sink outside the bathroom. Each staff person we met was pleasant and helpful. January 12, 2015
Rated 5.0 out of 5.0 by Best location, rate, service and breakfast for those visiting the Mayo Clinic! As a frequent returning patient to the Mayo Clinic, Jacksonville,FL., I have been required to stay overnight many times. Before the Holiday Inn Express purchased this property it was Wingate Inn. The location was great and close to the Mayo Clinic and the staff were great. However, absolutely no comparison the the newly remodeled Holiday Inn Express. The rooms are better and fresh, the continental breakfast has improved to that of the Holiday Inn Express and the shuttle hours have been extended to meet the needs of all visiting the Mayo. This is huge to me as I am disabled and cannot drive. In the near future I will be staying at this property to attend a lengthy outpatient program. Without a doubt...I will be safe, have transportation (shuttle provided by Holiday Inn), free breakfast, a Publix next door to shop for food to keep in fridge, resturants across the street to dine out, a whirl pool availabe to relax and ease pain & an exercise room to continue my program on the weekends. Thank you Holiday Inn Express for maintaining most of the staff who were originally employed by the Wingate Inn it's a relief to know they are watching out for my needs and safety. I would recommend this facility to anyone. You simply can't beat the location, staff, amenities, rates, cleanliness and safety. 5*'s January 11, 2015
Rated 5.0 out of 5.0 by Quality Service Housekeeping did not leave towels in the room and the desk clerk could not get away, but promised he would bring towels up during the night. The next morning, there were towels in a sealed bag on our doorknob. We never had to call a second time nor did we have to get them ourselves. January 8, 2015
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