Rated 4.0 out of 5 by 272
Rated 5.0 out of 5.0 by mlg35 Consistent comfort with HI Express
Though starting to look a little bit worn, the HI Express Jacksonville maintains the standards of comfort you can always expect from IHG hotels. The towels and pillows are always fluffy, the mattress comfortable, and the room clean. Free breakfast is always a bonus and I love their cinnamon rolls.
February 12, 2016
Rated 5.0 out of 5.0 by JenJen72 Friendly Efficient Staff
Very clean! Comfortable accommodations! Very friendly efficient staff!
February 3, 2016
Rated 5.0 out of 5.0 by smiley727 wonderful stay
Everyone is so nice, everytime I come. And that every week. My room is always clean everytime I stay here.
February 2, 2016
Rated 5.0 out of 5.0 by TKidd40 Great room and very relaxing
Enjoyed the room and the home like feeling that it provided. Everyone was friendly and helpful. Breakfast was good and provided a good variety of things to chose from.
February 2, 2016
Rated 5.0 out of 5.0 by frankb1961 great service
wonderful experience. my second time staying at this location. clean inside and out. front desk , housekeeping and breakfast staff were great. always a smile and bed and pillows are very comfortable. cant wait to go back
January 26, 2016
Rated 3.0 out of 5.0 by sir ben Below Holiday Inn Standards
I was a little disappointed to say the least.
Bathroom was dated and dirty.
Didn't get a lot of sleep because of the noise coming from hallway guests at 2 and 3 AM. Then didn't get to eat breakfast because they closed the breakfast area at 9:30.
January 25, 2016
Rated 5.0 out of 5.0 by smiley727 Great stay
I was able to get a well needed nights rest, I can't wait to come back
January 18, 2016
Rated 5.0 out of 5.0 by Suit Pocket Very nice
Great staff and hotel. Love the service and comfort as well as the comfort. Staff is always helpful.
January 14, 2016