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Rated 4.4 out of 5 by 8 reviewers.
Rated 5.0 out of 5.0 by Great Sleep at Great Location and Great Comfortable Bed This hotel is very recommended place for sleep and relax at center of city. Sleep at the most comfortable bed. You can laundry your clothes by yourself only a few minutes. Very recommend for travelers, business travelers, and family traveler. Very cozy place with cozy price. Come and Enjoy Your Relax here. February 24, 2014
Rated 5.0 out of 5.0 by Great Hotel The location is ideal as it's in the very center of Jakarta, close to all the great malls, transportation and interesting sights. The staff is attentive, friendly, cordial and are always willing to help with a smile. They really go out of their way to make you feel at home. Thanks everyone at the H.I.Express for making my stay in Jakarta so pleasant!!!! February 14, 2014
Rated 5.0 out of 5.0 by Staff is Asset - Great Service Room was very clean & comfortable, room was nice and quiet. Staff were very polite & helpful, I arrived in the evening and was hungry, there was no room service but they supplied me with take out menus and were very friendly. February 12, 2014
Rated 3.0 out of 5.0 by New hotel with all that is good and bad Being a new hotel, there are some bugs to be worked out, some are small others significant. Air conditioner condensers (central) turned off because a rain storm (Significant). They were able to give an explanation by the time I got back to the hotel later that day, and they say they have fixed the problem. Light switches were opposite the lights and half the power points didn't work (Minor inconvenience) Overall when staying at a Holiday Inn Express you know what to expect, and this one will deliver in time. Location and staff are excellent. I will stay here again. February 9, 2014
Rated 5.0 out of 5.0 by Brand new great staff I was lucky to stay there during the opening week, staff was friendly, and very helpful, they made me feel like home. Room was comfortable and has everything one needs from a hotel. The only disadvantage is the choices of meals for vegetarians there are not many, just two. I also expected to taste some of the traditional dishes of the area since this was my first visit to Indonesia. In general terms, I will definitely stay there again. January 30, 2014
Rated 5.0 out of 5.0 by great service Warm welcome, in this brand new Hotel!! Very good location. Staff warm en helpful. I will come back January 27, 2014
Rated 5.0 out of 5.0 by Good location and value We were welcomed like returning guests and extended a great courtesy and help. The rooms were clean and well designed with all the eventual amenities. It had great Internet access and very helpful staff. There were plenty of food places around so ask the staff how to find them. The location was near to a good range of shopping centres and taxis were very affordable. Breakfast was interesting and included in the price. We stayed in a twin room and the beds were comfortable although the placement of two suitcase was a challenge. January 27, 2014
Rated 2.0 out of 5.0 by Clean room and new building I have bad experience stay in this hotel. No concierge to help me bring my luaguage to the room even security guard didn't tell me to take it trolly in the front of hotel lobby. I paid for one night and they can't proceed with the credit card machine so they asked me to sign on the empty form only wrote the amount of one night room charge but when I check out and I found it that they charged me more than I sign in the form and they never tell me about that matter. So very unprofessional staff. I will not stay in this hotel for certain reason and the price of the room same as 4 star hotel which is better than this small hotel. The parking so small only occupied 5 cars in the basement. January 26, 2014
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