Rated 4.2 out of 5 by 221
Rated 5.0 out of 5.0 by Roezilla Quick, Clean, Comfortable & Friendly Service
I chose this hotel because it was very close to the airport & my family. I arrived there on Oct. 31 at 12:30 pm and left on Nov. 2 9:30am 2013. It was a very short trip, I was there for my niece's sweet sixteen birthday .. The family gathering was great, the hotel was stay was excellent . The staff is great, they go out of their way to see that your needs are met. If you need directions, suggestions for restaurants you name it they are there for you. The rooms were very neat and very clean. When I say clean I mean that, I always travel with my hand held 51 led black bulb flash light. This insures me to really see how clean my surrounding are at home or any were I rest my head.... If you need some where to stay for a short stop over this is perfect . All though the location of this hotel is in a suburban and industrial area, there are many forms of public transportation available to the City or the Long Island Shore.
I want to thank all of the staff for their attention and efforts they made to make my stay a very pleasant one...........
January 29, 2014
Rated 4.0 out of 5.0 Nice place to break journey
This was our 4th stay in Holiday Inn Express. We like it and recommend it.
January 28, 2014
Rated 5.0 out of 5.0 by comingfromhaiti Front Desk staff Amazing
I flew in late evening, as was unfamiliar with area. Called front desk and was easily directed to shuttle. All front desk staff I encountered were extremely friendly. Location great, rooms comfortable!
January 28, 2014
Rated 4.0 out of 5.0 by ruds my name is ruds
I checked in the hotel on the 11th of Jan 2014 I stayed 3 days, this was not my first time,I always enjoy my stay, the one thing that I miss having in my room is a frig
January 17, 2014
Rated 4.0 out of 5.0 by CHINCHO24 Comfortable room and good staff
I was very pleased with this hotel because it is near the airport with transportation from and to it, has good aspect and excellent staff
January 16, 2014
Rated 4.0 out of 5.0 by DB2014 Perfect Transit Hotel
We stayed between flights in and out of JF. The shuttle service was really useful, the bed was comfy, the shower excellent, the breakfast plentiful and the staff helpful. It was ideal for our needs.
January 12, 2014
Rated 3.0 out of 5.0 by ivnikol Average
We have overnight connection in JFK and choose this hotel based on location, price and brand.
Hotel is quite old and need renovation, It is my first stay in HI Express hotels and may be my expectations were too high.
Room was clean and size was also okay.
There were no sheets provided for sofa bed, it takes half of hour to bring it.
Next time will use different property to compare.
January 11, 2014
Rated 5.0 out of 5.0 by Gabby50 Clean establishment, comfortable bed, excellent service
Enjoyable stay. Good customer service and friendly staff. Rooms were clean.
January 9, 2014
Rated 5.0 out of 5.0 by Omaggio Great option!
I just really enjoyed this property. Everything was very easy for me.
January 6, 2014
Rated 2.0 out of 5.0 by lyn2014 Convenient location
We had a room with double beds. The room was extra small and there was little closet space. There was no refrigerator in the room. The first day of our stay the water was cold, so we called maintenance to fix the problem. They did fix that problem, however after using it, the water wouldn't shut off. This meant another call to maintenance. They came and so called fixed the problem, but it dripped constantly the remainder of our stay. The staff was friendly and the room was clean. I wouldn't recommend anyone to stay here, because there was to many problem during our stay.
January 5, 2014
Rated 1.0 out of 5.0 by Marc101 Stay away from 403
Really smalll room. Might be okay for 1 person. Heating unit is right up against the bed and is loud and goes off and on.
We had a miserable night on New Year's Eve which was unfortunate.
January 4, 2014
Rated 5.0 out of 5.0 by happycanadian Great stay as always
We are repeat customers at this HIE hotel. If we have a flight out of JFK this is where we stay. The rooms are clean and comfortable and the staff is friendly and professional. Free wifi that works well in the room and access to the business centre to print off boarding passes. Free shuttle service that runs frequently is also a big plus. While there is not a restaurant on the premises, they have menus for local takeouts (we have tried the Chinese and the Thai and enjoyed both. Word of advice on the takeouts - the servings are huge!) The breakfast is the usual HIE fare however the food is replenished often and the area is cleaner that other HIE we have stayed. Tea and coffee is available during the day as well.
January 4, 2014
Rated 5.0 out of 5.0 by ron225 convenience
Hotel conveniently located near JFK. Staff was very friendly and seemed to enjoy their work. Breakfast room was clean and nice presentation. I would stay here again, when having to layover at JFK. Shuttle was easy to contact and dropped me off for my flight. Remarkably quiet. Rooms a bit small, but comfortable. Thank you.
January 3, 2014
Rated 4.0 out of 5.0 by Jazzedup breakfast closes at 9 AM cmon
the breakfast closes at 9 AM and the seating is woefully inadequate for the breakfast. bathtub didnt drain and the maintainence guy came only once and didnt come back
pls change the timing and the seating and u will get full marks
the pizza combo with the room is really good
January 3, 2014
Rated 5.0 out of 5.0 by rje911 friendly staff
comfortable bed, free parking and friendly staff
breakfast ends at 9 am should be 10
January 1, 2014
Rated 4.0 out of 5.0 by Mindy99 Great staff
When we arrived the room we had booked was no longer available, but the staff immediately did everything they could to make it right. We were very pleased and everything turned out great.
December 30, 2013
Rated 5.0 out of 5.0 by Audi0823 Excellent staff
From the time I was greeted until the time I left the staff was the most amazing part of my stay. So much so that I actually went out of my way in order to remember their names, so they may be recognized for their impeccable service. Tanesha, Bryan, and Amanda were all excellent. To the point, that I didn't even realize I was staying at a Holiday Inn. Amanda greeted me with a smile on her face and a "pep in her step" that should not go unnoticed, we lost power and she did everything she could to see that I was as comfortable with the experience as possible. From glow sticks, to flashlights. She really went out of her way. Bryan helped me out a ton with local restaurants, and things to do. Lastly, Tanesha made my check in and check out process as easy as pie.
Kudos to the staff!
December 30, 2013
Rated 1.0 out of 5.0 by Nick2860 Terrible experience
Booked room was not cleaned up and alternated room was also worse. Outside was noisy and there was no good point. Worst hotel I experienced.
December 30, 2013
Rated 5.0 out of 5.0 by Durhamite24 Staff extremely friendly
Great place to stay the night before an early, early flight, and excellent shuttle service.
December 26, 2013
Rated 3.0 out of 5.0 by Zap54 One night stay...
Very small room, noisy wall unit, and absent front desk staff. Good deal for the area however.
December 21, 2013
Rated 5.0 out of 5.0 by Greg99999 NYC weekend waiting for flight
Nice clean, quiet express hotel close to JFK.Friendly staff and good price. wife two y/o and myself stayed. Will stay again in the future.
December 20, 2013
Rated 5.0 out of 5.0 by macattack5 Excellent staff
The staff at front desk and house-keeping were pleasant and very professional, a special thank you to All. The staff at the morning breakfast kept the area very clean and were very professional, a good value breakfast, all in all the stay was excellent, parking was readily avaiable, the rooms were quiet and service by all staff was excellent, will stay again at future dates, thank you for the pleasant stay.
December 17, 2013
Rated 4.0 out of 5.0 by Pieter37 Efficiënt hotel
Location close to JFK airport. Easy to reach by Airtrain and bus shuttle. Reasonable priced. Comfortable beds and clean rooms. Friendly and informative staff at reception. Simple but good breakfast included.
Would stay here again if needed before or after flight.
December 13, 2013
Rated 4.0 out of 5.0 by Tanieka This hotel
I love the holiday in this is the first time I was disappointed with my stay. Everything was great except there was no microwave or refrigerator in the room. Other than that I love this hotel. My rating is not for all holiday inns it's for this one and that was the only problem everything was great. The staff was wonderful and attentive!
December 11, 2013
Rated 5.0 out of 5.0 服务优异 物超所值
December 10, 2013
Rated 5.0 out of 5.0 by Dogflipper Awesome People
First time that I have stayed in New York for many years. Very few places that I have ever been to in New York have gone out of their way to the level that the staff did at Holiday Inn Express JFK.
Not only genuine from the standpoint of appreciating my business but going out of thier way to accomdate my every need.
Quite honestly, the staff made my stay one of hte highlights of my trip.
December 9, 2013
Rated 5.0 out of 5.0 by Pratik Convenience
Hotel is near to the airport. The staff is friendly and helpful. Have shuttle service to airport every hour. It was very convenient.
December 8, 2013
Rated 4.0 out of 5.0 by Bubs17603 Good
We stayed overnight to catch a flight in the morning for our honeymoon. The Hotel is conveniently located to JFK. The room was a little small but comfortable. The shuttle service was good. There is a lot of noise from road traffic.
December 8, 2013
Rated 5.0 out of 5.0 The staff was great
The staff was great. The only thing I didnt like was that certain items in the breakfast area were not refilled during our stay. EX. tea bags, honey, hot chocolate. But there also were certain people stealing everything from sugar to foam plates. Overall I was very pleased.
December 7, 2013
Rated 5.0 out of 5.0 by VeryFrequentFlyer Just what I expect from an airport hotel
Easy access to/from airport, friendly & efficient staff, clean room, quiet (good sound proofing), parking, shuttle.
December 5, 2013