Rated 4.1 out of 5 by 313
Rated 4.0 out of 5.0 by jlu123 在肯尼迪机场转机时比较方便
提供Holiday Inn Express和机场酒店一贯的服务和质量。
August 14, 2014
Rated 4.0 out of 5.0 by medupi Very Friendly
I stayed one night prior to flying to South Africa. The staff was very friendly and polite. The room was comfortable and I got a very nice nights sleep.
The staff did talk about the fitness center. It was very small, not much in there.
Breakfast was ok, typical Holiday Inn Express fair.
Hotel has a shuttle to and from the hotel so that was very convenient.
August 7, 2014
Rated 4.0 out of 5.0 by miniray Our stay at the Holiday Inn Express JFK
We were really impressed with the friendliness and how helpful the staff are at the JFK Holiday Inn Express, especially the Front desk staff who made us feel really welcome and I felt they were genuinely trying to support us in all our requests during our stay. Generally we enjoyed staying here our only complaint is that the air-conditioning unit was so noisy and disturbed our sleep.
I would like to mention that we stayed at this hotel twice but have only so far received an email to submit a review of our initial stay in July, we did stay here also between the 1st
August 6, 2014
Rated 5.0 out of 5.0 by Golfplayer Nice Stay
The hotel was nice for our short vacations. The people on the front desk was nicely. Rooms was clean and comfortable. Gym was to small. Nice location to get quickly to the AirTrain to Subway.
August 5, 2014
Rated 1.0 out of 5.0 by UK-Andy No room at the Holiday Inn
Having booked and paid for 2 rooms (in May) for a stay in July after a transatlantic flight we were told on checking in that our rooms had been given to another guest. Alternative rooms could not be found at other nearby hotels and after having been in the hotel lobby for an hour we were told we could have one room for 5 of us to share. Given it was 1am by this time we felt we had no alternative but to accept it. The manager of the hotel chose not to reply to an email asking for an explanation as to why the rooms I had booked and paid for were given to another guest who presumably had not paid in advance for these same rooms.
August 5, 2014
Rated 5.0 out of 5.0 by RoamingTiffany Excellent for an overnight
Room was clean, staff was wonderful, no complaints.
August 4, 2014
Rated 4.0 out of 5.0 by Derybro33 Overall experience
Cindie at the front desk is an excellent ambassador for your hotel, always pleasant and professional,
Need more variety for breakfast, and dining room attendant, the eggs came from the kitchen cold and lumpy , the morning I had breakfast.
August 2, 2014
Rated 5.0 out of 5.0 by RGKO Liked it
Things to improve.
Higher internet speed.
August 2, 2014
Rated 5.0 out of 5.0 Good location and Service
A good hotel. Clean and comfortable. Was pleasantly surprised and enjoyed my stay. Will return when I visit New York City in the future..
August 1, 2014
Rated 5.0 out of 5.0 by BazfF Spot On..
another great stay. there is no reason to stay anywhere else around the airport when you can get a room here.
the hotel doesn't pretend to be anything it isn't yet delivers more than it is..
July 31, 2014
Rated 3.0 out of 5.0 crowded breakfast room
Too small room for the number of guests. Create a larger room for breakfast
July 30, 2014
Rated 4.0 out of 5.0 by Barb3493 Decent price for close place to JFK
Rooms small but adequate. Very busy place. Just needed a room in order to catch flight the next day, we had flown in from Iceland and no later flights to Indianapolis.
July 27, 2014
Rated 5.0 out of 5.0 by StumpG Friendly staff and great location
I had a longer than usual layover between planes and traveling from Europe. I felt like crashing for a few hours of sleep at a nearby hotel and was glad I chose this one to spend a night. The staff was very friendly, gave me perfect directions to their shuttle and the room was cozy. The only minor drawback was that i had to wait for the shuttle to take me to the property longer than i expected (over an hour). I must have just missed the one before. Had no problem getting on the first one back to the airport at 4 am. Great, very close location to JFK!
July 25, 2014
Rated 5.0 out of 5.0 by Niko55 Great staff service
The staff at this hotel are the best! Very nice and attentive.
July 25, 2014
Rated 5.0 out of 5.0 by daya spacious, efficient, comfortable, neat, excellent value for money
The stay was comfortable and enjoyable. The room was neat and well presented. coffee and tea machine was a welcome gesture. The noise of the traffic however, was very annoying but I can understand the hotel is located on the main link road to the airport.
July 25, 2014
Rated 5.0 out of 5.0 by DSLS Excellent helpful staff, clean rooms and great airport service!
Flight got us in VERY late. Front desk folks were very helpful. Got us picked up from airport quickly and checked in super fast so we could get a few hours of sleep. Rooms clean and spacious. Bed very comfortable. Next morning staff helped us find a cab....once again very quickly! Next time I'm in area I will stay here again. Much larger cleaner rooms than the Holiday Inn JFK.
July 24, 2014
Rated 4.0 out of 5.0 by ErnestoR Good location
Goog for just for the night before leaving to the airport.
July 24, 2014
Rated 2.0 out of 5.0 by 2014ASH Friendly counter folks but dirty room
My wife and I stayed at the JFK Holiday Inn Express the weekend of July 18 2014. The folks at the front counter were very friendly but when we got to our room, it had a "non fresh smell" and the bed sheets were obviously from the previous resident.
We called down to the front desk, and they quickly sent up a fresh set of sheets but the fact that we had to ask, was a disappointment.
The breakfast was served from 5am-9am but when I arrived at 6:30AM they were out of fruit and pancakes (another disappointment)
This was the worst experience, I've had at a Holiday Inn Express, but at least the people were friendly.
July 24, 2014
Rated 5.0 out of 5.0 by KW54 Convenient location
Used the shuttle - very convenient for the airport. Staff very helpful.
July 24, 2014
Rated 5.0 out of 5.0 by Tvd345 Worth the price
We booked a double queen room but got in late and they upgraded us to two rooms for the price of one. King beds this time.
Everything was perfect except we were at basement level and the noise was a little much for us. Otherwise they run a great hotel as far as we could tell! Value for $ for sure. Comfortable beds, delivery close by. Outstanding front office service.
We would stay there again if needed to be in JFK airport area again.
July 23, 2014
Rated 5.0 out of 5.0 by sarahk Great choice for people in transit
We stayed one night on a 12 hour layover. This is an excellent choice for people in transit. The hotel is a well-oiled machine when dealing with travelers in transit. The check in was fast, they gave us information about food options, shuttle times, and breakfast, and then sent us on our way. The room was clean and comfortable. The shuttle is free and takes you right to your terminal in just a few minutes. A great experience overall.
July 19, 2014
Rated 5.0 out of 5.0 by Jayeelaine JFK Holiday Inn experience
We experienced a very pleasant stay on our return from a 3 week South African Family Safari.
July 18, 2014
Rated 1.0 out of 5.0 by Simbaprice1 Dont Stay here
The quality of service was very poor. The hotel had a power outage upon my arrival. The front desk staff was in total disarray. I arrived at the hotel roughly 10:30 pm after driving 7 hours. The hotel cancelled my reservation without noticed because they could not get an authorization from my card the day of my arrival So instead of calling to confirm if I was arriving late; they cancelled it. Mind you I am a priority club member. I was informed by the staff that this is their policy. I questioned, why would you try to get an authorization from my card in my file, what if I planned to use another card. He just kept saying it ways thier policy. I told Bryan that in my confirmation there was nothing stated about them doing it. Tiffany, another front desk staff member did not want really help with checking in that night do to it being very hectic so she walked away from the customers waiting to get helped to continue chatting with someone from her country and returned to only stand at the counter and not offer her help to anyone. Byran, was able to find me a room but it was one bed vs. two beds and I was traveling with my daughter. The room I was in was a very small corner room. Bryan tried make a REALLY bad situation better by discounting $50.00. I was ok with it. I requested something in writing from him; his computer was now having issues and Tiffany reluctantly helped. Bryan explained to her what needed to be done. Needless to say, she charged my card incorrectly. I was never informed that I needed a password to access the internet; once I was aware, I called from my room numerous times only to have the call be disconnected. I send my daughter downstairs to get the code while she is downstairs I decided to call again from the room and call from my cell, Bryan answers the line that my cell is coming in on. I am furious. The night manager was never on the property even though there was a sign that stated she was there. The crew that worked June 28, felt like it was the keystone cops. They were tripping all over each other. I understand things happen but this team did not have a plan in place to keep the customers calm and happy.
July 17, 2014
Rated 4.0 out of 5.0 by slainjaberwock Great Staff
I stayed at this hotel while in town for a wedding. The hotel facilities are pretty much what you might expect - adequate, clean accommodations - but the staff was incredible. The front desk staff went above and beyond to welcome us, recommend a local favorite haunt for dinner, and help us find our way around the area. I noticed them giving the same exceptional service to the customers ahead of and behind me as well. It was hands down the best experience I have ever had checking into a hotel.
July 13, 2014
Rated 5.0 out of 5.0 by GuestIS Guest
Very impressed! The front desk staff were so charming and welcoming, the kind of reception you'd experience at a 5 star hotel.
July 10, 2014
Rated 1.0 out of 5.0 by Extremely Unsatisfied They have work to do!
Too many problems to type all over, would not recommend this hotel.
July 10, 2014
Rated 5.0 out of 5.0 by dref great
I always enjoy my stay at holiday inn express. Looking forward to my next trip from Bermuda an again I will be at your hotel. Many thanks
July 9, 2014
Rated 5.0 out of 5.0 by Masroor Great place to stay at JFK
Satisfactory and comfortable stay during our trip to New York and travelling via JFK
July 8, 2014
Rated 5.0 out of 5.0 by Cincy8435 Great place, great staff,
I needed a place to stay in NY and this hotel at JFK was close enough and the price was right. I was not prepared to be so wowed by the front desk staff attitude, helpfulness and friendliness. They were a 10 on each of those. The room was a little small, but I didn't expect bigger in the NYC area. The bed was great, the shower was clean, you could proverbially 'eat off the floor'. Quiet, relaxing, and an unexpected 'happy hour' welcome in the breakfast room and they served cold beer with salsa and corn chips. Just really nice and everyone went out of their way to be nice.
It was nice being recognized as an IHG rewards member with a little care package of 2 bottles of water.
July 7, 2014
Rated 3.0 out of 5.0 by Jordanian male with my ki Good location for stopover
The hotel location is very good for the stopover. The two front disk staff I dealt with were not professional, mainly the guy who did the check inn for me. He did not explain almost anything for me while I saw him explaining for other guests when they had checked inn! Anyway, the hotel is good for a stopover at JFK as it is very close to the airport and they have the free shuttle bus service. By the way, the staff did not even ask me if I am a member of IHG Rewards Club.
July 7, 2014