Rated 4.3 out of 5 by 64
Rated 1.0 out of 5.0 by Mindy56 Very Poor General Manager/Housekeeping
Stayed 3 nights at this Property. 4-5 people in Room, 2 Adults. 2 children, 2 nights 3 Adults. Only received 4 Bath Towels, 2 Hand Towels, 4 Wash Cloths, for all these people. Told General Manager need more Wash Cloths, Towels, refused to give to Us. Rude, said had no more Wash Cloths, Towels. Found 1 Beer Can under the Bed & 3 behind the TV by the Children, we don't drink, so, left by previous guests & Housekeeping failed to clean up. Also, Housekeeping came, never vacuumed, didn't clean Bathroom or Table Tops. Toilet plugged & plumber came & unplugged toilet, then speed in Toilet leaving urine & feces on floor & toilet seat & left without washing hands touching our door knob with his dirty hands. Way too much chlorine in Pool, children got terrible chlorine rashes, that they are still suffering from days later. Breakfast should be later to take advantage of!!! General Manager VERY UNPROFESSIONAL!!! Asked for comp 1 night for all these problems, all he would do is give $25.00 off & said he gave 5000 reward points, but, not sure if he gave.
August 15, 2014
Rated 5.0 out of 5.0 by MN Biker Chick Renewed Faith
After staying in 2 different hotels on my trip that had poor quality towels, rooms, pools, bad hot tubs, closed pools we were thrilled to find that this Holiday Inn was amazing. The hot tub was clean and HOT. The pool was in great condition too. And the towels were abundant and fluffy! Breakfast was sufficient and their supply of coffee and creamer was nice to find as well and available at all hours! It was a perfect way to end our motorcycle trip for the same price as the other bad hotels!
August 13, 2014
Rated 4.0 out of 5.0 by Andy0104 Horrific smell in room.
Every time the air conditioner kicked on there was a horrible smell of rotting dead carcasses. I don't know how the staff wasn't able to tell when they cleaned the room. I had to either make sure the air conditioning was on all the time or deal with the smell. Not a fun experience.
August 10, 2014
Rated 5.0 out of 5.0 by Pdh56 A bed more comfortable than the one at home.
Working on the road requires a hotel room with good internet service and plenty of outlets. HIE Jamestown has all that plus a wonderful staff. At the end of the day you get treated to one of the most comfortable beds you'll ever sleep in.
August 7, 2014
Rated 5.0 out of 5.0 by 840Scouts Great overall experience
The staff and management were absolutely excellent.
Just plain accommodating and helpful. We were a small group, and everyone felt well treated in this very clean, comfortable hotel.
My wife and I had stayed here before and that experience led me to stay here this time. I was very happy I made that choice.
July 31, 2014
Rated 5.0 out of 5.0 by Pat37 Parking
Needs more parking to match the capacity of the hotel.
July 17, 2014
Rated 5.0 out of 5.0 by grannyO Holiday Inn Express in Jamestown, ND great place to stay!
We had a great stay at the Jamestown, ND Holiday Inn Express. Check in was quick and easy, we found our room clean, well decorated, comfortable for lounging, good TV viewing with high speed internet and a very comfortable bed for our sleep. The room was very clean as was the bathroom. The front desk personel were very friendly and helpful. We will stay here again when we are travelling in the area.
July 14, 2014
Rated 5.0 out of 5.0 by KHYDE Clean and comfortable
Enjoyed our stay when traveling through the state. Very friendly staff and clean/comfortable rooms. Of the 5 nights we spent in hotels, this was the best we stayed at.
July 14, 2014