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Rated 4.2 out of 5 by 33 reviewers.
Rated 5.0 out of 5.0 by wonderful service! I have stayed at this hotel often when traveling through the area and it is always clean and comfortable. Recently, I stayed here while stranded during a storm (freeway closed for over a day). The staff were obviously very busy with a full hotel, but they all stayed in good spirits. They even ordered in complimentary food for us to eat since it was difficult to get around town!! February 3, 2014
Rated 1.0 out of 5.0 by 8 Stays, ALL terrible. Dirty rooms… Subject: Holiday Inn Express Jamestown Location: Jamestown, North Dakota, United States, North America Title: 8 stays...all TERRIBLE. Dirty rooms. No management ID#: 191756735 JAMESTOWN N.D> HOLIDAY INN EXPRESS; 2-stays-clogged bathtub to ankles -stays(told working on, later found out they didn't have a maintenance guy.) 1-stay-found food in folded foot blanket-was told "that happens" 1-stay-milk luke 'cool' at breakfast. Women in charge says "no one else COMPLAINED". I work in heating/cooling and saw fridge was "packed full" no air circulation. She puffed air like whatever. She ck'd and said in a growly tone. ITS TURNED ALL THE WAY UP.. yes, I bet it was. And still couldn't cool. Told her to just forget it then..geez! UNDERSTAND! its so full it can' stay she had spaces... 1-stay- DOUBLE charged me. Took me to get very upset with a young girl 2 weeks later (I stay once a week) behind counter to get my account credited.. and I'M the Hotel grinch of course.. 1-stay-new manager forget to make a reservation for following Monday and they put me in a handicapped room. (1) hanger rod for handicapped not attached to curtain. and also I had this!...Yeah, see pics. Urine on toilet and Wet soggy wash cloth in tub was found in morning. Do you think this room was cleaned? No "sorry", or "oh my" or anything at check out with MANAGER. Again I'm now the Grinch because I point out things. They call me two days later and said it would be best if I don't stay there any longer.. $5000.00 a year and I get booted because there is no quality or employee control…FYI…FYI…Find another Hotel… January 25, 2014
Rated 4.0 out of 5.0 by comfertable room was nice and clean heating system should be updated with a wall termostat as it's warm by heater and cool by bathroom. room was nice and quit for sleeping. breakfast could use a little help, dry eggs and runny gravey. not very appatizing December 16, 2013
Rated 4.0 out of 5.0 by comfertable. room was a little cold at first but heater worked good should be updated to a wall thermostat, otherwise comfertable and fairly quiet. December 16, 2013
Rated 5.0 out of 5.0 by Great staff member Staff member "Tara" made my week. Helped me out with a concern during travel in poor weather. Hotel is solid, but I will be back here based on her service alone. Thank you Tara, I appreciated your help. December 9, 2013
Rated 5.0 out of 5.0 by Always a favorite I stay at the Holiday Inn Express at Jamestown, ND everytime I have to stay overnight in Jamestown, which is about once every 2 or 3 months. The staff is always happy and chearfull and are always willing to help if they can. Most of the rooms, hallways, and lobby have been recently renovated. The staff is knowledgeable and know the local area very well. This is one of the best Holiday Inn Expresses that I have stayed at and I alway enjoy my stayand always look forward to my next stay. December 9, 2013
Rated 5.0 out of 5.0 by standard of excellence I stay regularly at hotels throughout the region and consider this location among the best. The staff are knowledgable about the area and welcoming to weary travelers. November 25, 2013
Rated 5.0 out of 5.0 by Everything about the hotel is PERFECT!!! This hotel is by far one of the BEST Holiday Inn hotels I have every stayed in. I was travelling back from Fargo and decided to spend the night in Jamestown at this hotel during my journey back home. This turn out to be a great decision. The lobby is very beautiful and spotless, very nice business center. The front desk staff was very friendly, and checked me in very quickly. The guest rooms had sufficient space, smelled fresh, bed neatly fixed and room & bathroom was super clean. I can go on and on saying wonderful things about this hotel, because everything about this hotel is PERFECT/WONDERFUL. I would come back again in a heartbeat and would recommend any guest travelling through or to Jamestown to stay at this hotel. PERFECT!! PERFECT!! PERFECT!! November 21, 2013
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