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Rated 4.6 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Front desk service We were coming into town late, and had one of those days you want to forget to say the least. The front desk lady took my call as we were driving in and confirmed one last room and was very polite. Once we arrived she was just as kind and was the one bright spot of our day! I can't recall her name now, but she deserves to be recognized and had I remembered her name I would've called her myself. Always am pleased with my stays, but she set this one apart! Thank you! January 26, 2016
Rated 5.0 out of 5.0 by Great water pressure in shower! Stayed three nights, all of them were quite and room was cleaned each day. When in the area again this is where I'll stay. January 24, 2016
Rated 5.0 out of 5.0 by Friendly staff, clean room. This is favorite place to stay in Jamestown. It's clean, quiet, and comfortable. The staff is friendly and attentive. January 22, 2016
Rated 5.0 out of 5.0 by Friendly Staff The Front Desk staff were very attentive and friendly. Our room was ready and we were able to check in early. The room was clean. Bed and pillows were comfortable. Everything worked! It was a great experience. Check-out was a breeze. Would definitely recommend this property. January 18, 2016
Rated 5.0 out of 5.0 by Great I arrived during the middle of the night and had attentive and great service to get into a room with a infant with us. December 28, 2015
Rated 5.0 out of 5.0 by Top notch service and staff I originally booked my stay for one night at the Holiday Inn Jamestown but due to unforeseen circumstances I ended up staying a total of 3 nights. The main lobby was very welcoming and cozy, beautifully decorated with a Christmas tree and a warm fire and comfy chairs. The room was very clean and comfortable. During my stay there, I took advantage of the fitness center and the hot tub, both of which were great stress relievers. The breakfast each morning was outstanding and included everything I could ever want and more. From cereal and yogurt, to fresh fruit and pastries, to bacon and eggs and pancakes. I felt spoiled each morning as I sat down to enjoy my meal. More than the fantastic amenities though was the staff. Everyone at the hotel was extremely friendly and helpful and quite honestly made my stay there better than I could have imagined. Bethany in particular was superb. She was extremely helpful and friendly and made it a point each day to ask me how things were to ensure my stay at the hotel was nothing less than ideal. It is because of her that if I am ever in the area again, I will definitely stay at the holiday inn. December 21, 2015
Rated 5.0 out of 5.0 by Great Customer Service We have stayed at this Holiday Inn Express several times. Management and staff are courteous and helpful. The hotel is clean, quiet, and comfortable. It is just off the highway, which makes it very convenient. The decor is tasteful and updated. Overall, a positive experience! December 20, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service. Everything was great with the stay. Wish I was there more than to sleep. December 9, 2015
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