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Rated 4.0 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Nice hotel Big swimming pool. My kids love it. The staff is nice and the breakfast has lots of choices. The room is clean. Just the price is little high. Looks like someone is have a wedding or gathering there during my stay. Seems like a very popular hotel. July 28, 2013
Rated 3.0 out of 5.0 by This Hotel needs an upgrade The hotel is showing it's age. There was peeling wallpaper in the lobby. The decor is dated. But probably my worst complaint is that my room used to be a smoking room, and it was never completely cleaned for the nicotine smell. The Hotel is OK but I stayed in better for less money July 26, 2013
Rated 5.0 out of 5.0 by Very Clean and friendly staff Location was top notch. Destination to meeting was within minutes. Pool area was very clean and relaxing.Breakfast was very fresh and plenty of options. July 23, 2013
Rated 1.0 out of 5.0 by Dirty and No AC in Fitness Room Unfortunately my experience was not good at this hotel. There was no AC in the fitness room and the room was dirty. July 22, 2013
Rated 4.0 out of 5.0 by Money well spent! We really enjoyed our stay at your location. It was clean, quiet and comfortable. There were two things that we did not care for and they relate to the bathroom. We had a slow draining sink and there didn't seem to be an exhaust fan for use when taking showers. By the time we were done showering, the mirrors were totally fogged over. July 19, 2013
Rated 5.0 out of 5.0 by Check In They were extremely busy with getting the rooms cleaned and check in was a little slow. But, once I got to my room I was very pleased with the whole experience. July 6, 2013
Rated 2.0 out of 5.0 by Think again for this hotel As a Platinum Priority member we were sadly disappointed in this hotel on our recent trip. We were not recognized as a member, no upgrade, no water, cookie etc as in other IHG hotel greetings. When asked for hand lotion we got conditioner! No extra amenities provided for daily use, one little bar of soap for the 3 days. Breakfast area was HOT, no A/C when mentioned at front desk, she said oh I'm sorry. That was about the response to all inquiries. No microwave or refrig in room. $10/day to rent if they had any. The ice machine not working on 3rd/4th floors the entire stay. Family asked to be in room close to us, were way down the other hall. Another family member asked to be close to elevator due to emphysema and she was next to last room at end of hall. This hotel staff needs new direction and the entire building needs updated. We stayed at other IHG properties (HIExpress) on this trip traveling and were highly satisfied with them. June 15, 2013
Rated 2.0 out of 5.0 by Slightly disappointed Poor cable TV choices...I believe 8 or 9 channels. The bathrooms need upgrading. The bed mattresses (stayed 2 nights in 2 different rooms) needed to be flipped more often. Really sagged on one side. June 10, 2013
Rated 5.0 out of 5.0 by Great Stay Very quiet, considering proximity to the interstate. Very comfortable beds, and clean, spacious room. Extra breakfast area seating would be my only suggestion. May 31, 2013
Rated 5.0 out of 5.0 by Great staff and the Monday thru Thursday comp party they have was great. Really nice staff and the overall mood of those on duty seemed genuine in their attempt to make it a great stay for the guests. May 29, 2013
Rated 2.0 out of 5.0 by Rooms are noisey Unfortunately, we cannot recommend this facility. Hallways smelled of smoke and the rooms were extremely noisey. Free breakfast was only okay - have found much better at other hotels. May 28, 2013
Rated 5.0 out of 5.0 by Good, average Holiday Inn Express. No surprises. Nice Staff. I stay at this Holiday Inn Express several times a year. As a matter of fact, I stay at HI Express almost exclusively. Almost 200 days a year. Overall: This HI Express is a good, solid, standard quality hotel as far as HI Express goes. It is getting tired though. Bathrooms: The bathrooms need updating and deep deep cleaning. Countertops are very aged and yellowed in several of the rooms. My vanity faucet handle is falling off (yes, to future travelers - I have asked them to repair it for you!) Outside Noise: This hotel is right next to the interstate, but that said, it is quiet here. I am never bothered by freeway noise. The Pool: The pool is great, warm, inviting and ready most any time you are. Front Desk Staff: The front desk staff are very helpful and accommodating. They acknowledge my Priority Club Status every time (If you are not a member, join asap. It's a great program!) Breakfast: The breakfast staff is always kind and talkative - and help to start off your day on a positive note. The breakfast choices are what originally sold me on the 'completeness for me' regarding which hotel to stay at while travelling. I do not need a huge carb-loaded breakfast. HI Express has carbs, but also provide hot protein-rich foods like eggs or omelets, a meat/sausage choice, warm biscuits, cinnamon rolls and great coffee. Rooms (other than the bathrooms): The carpeting is in great shape. Fairly new or well maintained - you be the judge. The beds are FAMOUSLY COMFORTABLE. I sleep in these beds better than I do at home. Love it. The furniture is inexpensive but clean. No frills. Just a solid place to work and sleep. Neighborhood meetings: The weeknight get-togethers are a great way to wind down and enjoy the end of the day. There are great people who attend them and sometimes we chat about work, and sometimes about life, and other times not at all. Take your pick. Nice addition though to staying here. Overall: This hotel is no Hotel Indigo... but it is a good, solid HI Express. May 14, 2013
Rated 3.0 out of 5.0 by SERVICE WAS GOOD FOR THE MOST PART Room was pretty nice at least I was not involved in the rooms that people in our group had trouble with from water pipe breakage. Problems i did have was I booked 2 rooms they were side by side one room for 3 night 1 room for 2 nights. When I booked the second room I wa told that one of the nights would be more money. Then with my 1 room that i had booked for two nights they checked me out of the wrong room that i was staying 3 nights in and had to go to desk to get that straighten out not a real big deal. Then upon check out on sunday I had to go back to the desk to have my bill fixed again because of some charges the man at the deak could not explain why they were on my bill but did credit the other charges. Just was not the most pleasent experience as far as the billing process went. May 9, 2013
Rated 4.0 out of 5.0 by Janesville Stay Nice hotel and friendly staff, however extednded internet access issues during my stay May 7, 2013
Rated 5.0 out of 5.0 by Great Experience!! This is a hotel that strives to give their customers EXCELLENT customer service and did exactly that. The room were clean and we enjoyed our stay very much. Thank you! May 7, 2013
Rated 1.0 out of 5.0 by Loud Room, poor service Was not recognized as a priority member. Being Platen no upgrade was offered although when I checked one was available. Did not even get a bottle of water. Used points and wondering if that had somthing to do with it. Room was next to interstate by bridge can tell you how many trucks crossed that night. April 27, 2013
Rated 2.0 out of 5.0 by Staff I ask for a King Executive room and was given a King Suite - it cost me a lot of extra dollars for the King Suite that contained 2 rooms instead of the King Executive which is a single room. Oh she seemed to be confused and said oh a canalization just happened was that all so convenient. Uploading for their sales is bad. April 17, 2013
Rated 5.0 out of 5.0 by Comfortable room Quiet and comfortable good location very friendly helpful staff April 16, 2013
Rated 5.0 out of 5.0 by Conference Comments The facility was clean and well staffed. The rooms and the conference facility was very comfortable. Having been to conference centers around South Wisconsin, this rates highly. I look forward to going back to for another conference. April 15, 2013
Rated 3.0 out of 5.0 by Comfortable bed I really appreciate having a refrigerator in the room, but this one looked as though it hadn't been cleaned for a long time. The only other concern was that the tub & sink drains worked very slowly. March 28, 2013
Rated 5.0 out of 5.0 by Great service! Staff was very friendly and welcoming. Breakfast was great! Always enjoy my stays at Holiday Inn Express. March 21, 2013
Rated 3.0 out of 5.0 by Old decor and funny smell in room Felt like I was back in the 80's, time for a upgrade February 24, 2013
Rated 4.0 out of 5.0 by Overall a good experience Other than the bathroom fan sounding like a jet plane taking off or just idling it was a good stay I was able to work and relax. The two best parts of the hotel were the breakfast in the morning and the pool/hot tub area! Very nice!! February 7, 2013
Rated 5.0 out of 5.0 by Great Hotel This is the only place we like to stay when we are in Janesville. Staff is always great, clean rooms and we enjoy the breakfast! January 7, 2013
Rated 5.0 out of 5.0 by The bed was very comfortable and the breakfast great! The room had pellow top beds that were so comfy, and you can make any amount of pancakes fresh in the pancake machine. January 2, 2013
Rated 4.0 out of 5.0 by Nice value and great breakfast Room was in the best condition it could be. They are slightly dated, but well taken care of. The breakfast in the morning is amazing. The staff was lack luster, however they met all of my needs. Overall I would recommend this Holiday Inn to any business person or any one passing thru. December 16, 2012
Rated 4.0 out of 5.0 by Great Service I loved my stay at the hotel, price was really affordable. Very close to mall, movie threate and plenty of food shops. December 12, 2012
Rated 5.0 out of 5.0 by Traveling Went through on business and will stop by again great group of people. December 5, 2012
Rated 4.0 out of 5.0 by Room temp control The room temperature was a bit difficult to control with thermostat. I wanted to turn it off completely, which I could not do. The night was a bit chilly but, I did not want the heat on (dry issues) and I was not able to turn air/heat off. December 4, 2012
Rated 5.0 out of 5.0 by Overall good place to stay the evening reception is a very nice touch. Good clean rooms, friendly people at checkin and the kind people working the evening reception and morning breakfast make this a welcoming place to stay. I always stay at the Janesville Holiday Inn when in the area. Nothing else beats it. November 30, 2012
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