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Rated 4.2 out of 5 by 175 reviewers.
Rated 1.0 out of 5.0 by Worst ever If you don't want your card key to work more than 60 percent of the time making you go down to have it redone - go here If you like to not see out of a clean window -go here If you don't want your coffee maker to work - go here If you don't need your room temperature to go below 72 degrees - go here I you want a shower head to fall down all the time - go here. I needed to get PVC and cable ties to keep it up! If you don't want you door to close properly -go here If you want to be kept up until 0300 because of noise -go here On the bright side (the only one) the breakfast person and food were above average Honestly though this was one of the worst HIE I have been during my entire traveling career. Hopefully the management will make corrective action. May 30, 2014
Rated 4.0 out of 5.0 by Great Staff & Service Both of the ladies that serve the breakfast are fantastic, especially Charlene. They are so quick in replacing low items and actually pick up the guests plates for them...I expect to "bus my own table" at these types of breakfast but they are too quick! The pillows are way too long. Seemed difficult to get used to but once I did they were fine. Our air conditioner in the room went out and they were VERY quick to replace. Maintenance staff are wonderful. May 28, 2014
Rated 3.0 out of 5.0 by nice. hotel Rooms are nice. I spend at least 4 nights a week in a hotel for my business although I found it to be a nice place.to stay it is over priced for what you get. Will not stay here again May 18, 2014
Rated 5.0 out of 5.0 by Even with Construction... This was a great stay. There was lots of work being done, but the staff was helpful. The room was brand new. There was an evening reception which I needed after a 5 hour drive and the breakfast was good too. I would definitely stay here again. April 29, 2014
Rated 3.0 out of 5.0 by Renovations It would have been nice to be advised that the hotel was under construction when I made the reservation. Full rates should not be charged when the hotel is being renovated. Breakfast was DISGUSTING! April 13, 2014
Rated 4.0 out of 5.0 by Nice but loud bathroom fans were very annoying--unavoidable. Nice new renovations--however the fans were way too loud in the bathroom--making us want to use the bathroom in the dark to avoid the noise. The room heater/AC was also super noisy. We appreciate the pillow choices and bedding and wifi and TV. If the bathroom lights worked without all the noise, the entire experience would have been way better. April 5, 2014
Rated 3.0 out of 5.0 by Security is questionable!! Rooms were roomy, comfortable and clean. The biggest problem was that the dead bolt on the guest room did not work. March 27, 2014
Rated 5.0 out of 5.0 by Great place Enjoyed my staying there. Great place and cleaned. The first 4 nights was great, I came back for two more nights and last day people were drilling down below my room. March 3, 2014
Rated 5.0 out of 5.0 by Shelly01 I absolutely love the new remodel. The rooms are modern and fun, very clean. The hilight are the beds and the pillows! By far the best. We will for sure stay again. February 28, 2014
Rated 4.0 out of 5.0 by Checkout time As a group we were a little disappointed with the lack of flexibility offered by the front desk on 2/23/14. We were in town for hockey games (several families). One game early am and one mid afternoon. We simply asked for a 12:30 exception to better accommodate our schedules and were denied. When you travel all winter it is the little things that make a difference, some positive, some negative. February 26, 2014
Rated 3.0 out of 5.0 by Shopworn and cluttered The ground outside the main entrance was carpeted with cigarette butts. Inside is cluttered. I know they are remodeling, but they don't have to have construction clutter stacked everywhere. The remodeling is at least 5 years overdue and I might say 10. All the furniture in our room was very beat up and worn. I use a computer monitor that is bigger than the TV in our room. Cleanliness was good, but the room was overall shabby. Basically, organized, neat and tidy is not a priority here. I might try it again in a couple years after the remodeling is done. Not what I expect from HI Express. February 23, 2014
Rated 5.0 out of 5.0 by Getaway Staff that checked us in was super!! Nicely remodeled!! February 20, 2014
Rated 5.0 out of 5.0 by Nice renewed hotel, good service The room is totaly new , the employees have very good disposition to help February 11, 2014
Rated 5.0 out of 5.0 by Excellent hotel! We enjoyed our stay. Newly renovated rooms were very modern and comfortable. Many local amenities at the hotel and in the surrounding area. We would highly recommend this hotel. We checked other hotels in the area, this is by far the nicest hotel. The staff was very friendly and accommodating. February 5, 2014
Rated 1.0 out of 5.0 by I was not informed about the construction that was being done had I known that I would have stayed some where else It would have been nice to be informed of the construction being done on the hotel if I would have known I probably would. Have not stayed there and the girl at the counter was not very friendly when I asked about it she acted like she did not have time to talk and just wanted to go back be hind the wall January 15, 2014
Rated 3.0 out of 5.0 by Convenient location and great service Breakfast offerings could be better. Bread, etc. not always fresh. Eggs were not too good. It would be nice to have offering of hash or quiche as a choice. Mattress pads wrinkle and become uncomfortable. There are newer ones on the market that fit the bed like fitted sheets which stay in place better. Sheets were old and dingy. January 2, 2014
Rated 2.0 out of 5.0 by Loud, renovation mess Stay away until the renovation is completed. Hotel is a mess, rooms are dusty, loud guests. December 2013 January 1, 2014
Rated 5.0 out of 5.0 by Great stay for the price. Holiday Inn Express was an excellent value. Comfortable bed, clean room, and great staff. Thank you! December 29, 2013
Rated 3.0 out of 5.0 by Very noisy. On the highway side and bathroom fan. Not a very good stay this time! We had asked for a quiet room but got the highway side with truck traffic all night long. December 17, 2013
Rated 5.0 out of 5.0 by Great Hotel We stopped to see some friends in town. It was a nice warm welcome to the cold weather. The breakfast was great. The lady over the breakfast was so friendly. All the staff was nice and helpful. We will stay again when we pass by again. Thank you:) December 2, 2013
Rated 4.0 out of 5.0 by Request was not fulfilled We physically went to the hotel to make and pay for our son's room for him. We requested non-highway side. The employee that took our reservation, typed it in as we stood and watched her. She didn't say or anybody else ever say why he did not receive an non highway side for his room. They could have and should have said something. A little disappointing. But, the hotel is getting a nice upgrade outside. December 1, 2013
Rated 5.0 out of 5.0 by everything was perfect My stay at the Holiday Inn Express in Janesville was amazing. I was able to relax in the room and my family and I enjoyed the pool and the great free breakfast. I could not imagine staying anywhere else! December 1, 2013
Rated 4.0 out of 5.0 by Just what I expect...every time It is nice to know what your going to get when you visit a location. Long days traveling feels good to see the friendly faces. November 30, 2013
Rated 5.0 out of 5.0 by Great Service !! The Staff was very courteous and knowledgeable. The willingness to help with a smile on their face even through a massive renovation the property is undergoing was a very positive experience. We are confident once the renovations are completed this will be one of the best properties in the area with evening managers reception with free wine and beer offered. November 30, 2013
Rated 5.0 out of 5.0 by Comfortable bed relaxing stay I use this hotel frequently. It is comfortable and clean and Restful. I would recommend it to anyone. November 13, 2013
Rated 5.0 out of 5.0 by Hoilday Inn are a nice place to stay We stay at the Holiday inn in Janesville. They told us that construction was going on ahead of time. That was no problem. Our room was nice and it was quiet even thou the place seemed full. The whole crew seemed to take pride in there work. I saw the breakfast workers carry tray for the elderly , offer to take dirty plates and put them in trash. Also they got coffee refills for others. Check in was fast and check out was smooth too. Great location for a weekend shopping trip too. November 6, 2013
Rated 4.0 out of 5.0 by very nice staff the hotel is being remodeled in the next year and will be a top place to stay..the staff were very kind and helpful October 30, 2013
Rated 2.0 out of 5.0 by Pass this one by This Hotel is not worthy of the new Holiday Inn Express brand. Very outdated, smells like smoke in any room and a woefully undertrained staff. I am an IHG Platinum member as well as Holiday Inn Club Vacattions owner of three properties. Road noise is extremely loud all night long from the Hwy right next to Hotel. I've stayed and numerous IHG properties and this one stinks (literally). Staff couldn't even figure out to give me my Platinum room upgrade. And, new stone on the outside does zero to make customers enjoy a nasty stinky outdated room. October 27, 2013
Rated 4.0 out of 5.0 by Pillow was gross, very stains Took a picture of the gross pillow case and showed it to clerk when we checked out. October 23, 2013
Rated 3.0 out of 5.0 by it was ok it was a nice location and the staff was very friendly. The sheets & mattress pad came off during our sleep which made the night uncomfortable. The phone in our room didn't work so we couldn't get a hold of the front desk to request additional towels. October 17, 2013
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