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Rated 4.1 out of 5 by 146 reviewers.
Rated 4.0 out of 5.0 by Janesville Stay Nice hotel and friendly staff, however extednded internet access issues during my stay May 7, 2013
Rated 5.0 out of 5.0 by Great Experience!! This is a hotel that strives to give their customers EXCELLENT customer service and did exactly that. The room were clean and we enjoyed our stay very much. Thank you! May 7, 2013
Rated 1.0 out of 5.0 by Loud Room, poor service Was not recognized as a priority member. Being Platen no upgrade was offered although when I checked one was available. Did not even get a bottle of water. Used points and wondering if that had somthing to do with it. Room was next to interstate by bridge can tell you how many trucks crossed that night. April 27, 2013
Rated 2.0 out of 5.0 by Staff I ask for a King Executive room and was given a King Suite - it cost me a lot of extra dollars for the King Suite that contained 2 rooms instead of the King Executive which is a single room. Oh she seemed to be confused and said oh a canalization just happened was that all so convenient. Uploading for their sales is bad. April 17, 2013
Rated 5.0 out of 5.0 by Comfortable room Quiet and comfortable good location very friendly helpful staff April 16, 2013
Rated 5.0 out of 5.0 by Conference Comments The facility was clean and well staffed. The rooms and the conference facility was very comfortable. Having been to conference centers around South Wisconsin, this rates highly. I look forward to going back to for another conference. April 15, 2013
Rated 3.0 out of 5.0 by Comfortable bed I really appreciate having a refrigerator in the room, but this one looked as though it hadn't been cleaned for a long time. The only other concern was that the tub & sink drains worked very slowly. March 28, 2013
Rated 5.0 out of 5.0 by Great service! Staff was very friendly and welcoming. Breakfast was great! Always enjoy my stays at Holiday Inn Express. March 21, 2013
Rated 3.0 out of 5.0 by Old decor and funny smell in room Felt like I was back in the 80's, time for a upgrade February 24, 2013
Rated 4.0 out of 5.0 by Overall a good experience Other than the bathroom fan sounding like a jet plane taking off or just idling it was a good stay I was able to work and relax. The two best parts of the hotel were the breakfast in the morning and the pool/hot tub area! Very nice!! February 7, 2013
Rated 5.0 out of 5.0 by Great Hotel This is the only place we like to stay when we are in Janesville. Staff is always great, clean rooms and we enjoy the breakfast! January 7, 2013
Rated 5.0 out of 5.0 by The bed was very comfortable and the breakfast great! The room had pellow top beds that were so comfy, and you can make any amount of pancakes fresh in the pancake machine. January 2, 2013
Rated 4.0 out of 5.0 by Nice value and great breakfast Room was in the best condition it could be. They are slightly dated, but well taken care of. The breakfast in the morning is amazing. The staff was lack luster, however they met all of my needs. Overall I would recommend this Holiday Inn to any business person or any one passing thru. December 16, 2012
Rated 4.0 out of 5.0 by Great Service I loved my stay at the hotel, price was really affordable. Very close to mall, movie threate and plenty of food shops. December 12, 2012
Rated 5.0 out of 5.0 by Traveling Went through on business and will stop by again great group of people. December 5, 2012
Rated 4.0 out of 5.0 by Room temp control The room temperature was a bit difficult to control with thermostat. I wanted to turn it off completely, which I could not do. The night was a bit chilly but, I did not want the heat on (dry issues) and I was not able to turn air/heat off. December 4, 2012
Rated 5.0 out of 5.0 by Overall good place to stay the evening reception is a very nice touch. Good clean rooms, friendly people at checkin and the kind people working the evening reception and morning breakfast make this a welcoming place to stay. I always stay at the Janesville Holiday Inn when in the area. Nothing else beats it. November 30, 2012
Rated 4.0 out of 5.0 by exceptional service The service was really exceptional and the only negative area was with breakfast. I stayed here for about 3 week this trip and didn't have the time to talk to the manager about these issues. I've enjoyed the HI cinnamon rolls for over 12 years and feel I'm very familiar with their Continental Breakfast set-up. I've come to expect to find hot cinnamon rolls in their covered containers, side by side. Maybe if a large crowd is present, a third may be stacked on top of the two containers until the crowd is reduced. However, this location chooses to stack five containers, three high, under the heat lamps which seemed to be quite excessive and causes quality problems. I found that when the top container was empied, another was placed on top. I didn't notice if they were rotated, but it didn't seem so. One mornings when I took a roll from the top container I found that the roll was crispy and so hard that my plastic knife had difficulty cutting it! This seem to be a very lazy way to manage these rolls each morning-especially since there is a attendant. I've seen other locations manage breakfast activities, large and small, with just the two containers on the warmer-well managed by the attendant. I find that the stacking of 5 containers, three high, causes those closest to the heat lamps to over cook and those lower to dry out which caused the quality to slump when again heated and served the next day. I don't know if this procedure is a policy of the hotel or the attendant, but since other locations manage it, this one certainly could do so also. Also, the cereal carousel was so wobbly that it seemed it was ready to fall apart. I made this known to the desk upon checking out last week. I can't immagine an attendant accepting the wobbly condition to be normal...especially with the two or three different attendants I saw over my stay. PS: cudos on this location's Manager's Reception! November 17, 2012
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