Rated 4.5 out of 5 by 150
Rated 5.0 out of 5.0 by Softball mom2014 Softball Tournament
Everything was perfect about the hotel. The staff were exceptionally helpful and made sure that our stay for the entire team was pleasant. We used their grills and then we were able to use a conference room for 30 people to sit down for dinner.
August 5, 2014
Rated 5.0 out of 5.0 by leah1116 guest
good staff was nice. beautiful location. no complaints. air and heat worked properly, hot tub was in good clean condition
August 4, 2014
Rated 5.0 out of 5.0 by Rich-Vivint Great staff, excellent facility.
My reservation was correct and I had no problems at check-in. Room was clean, as was the entire hotel. All staff were friendly and responsive. The grounds and building are kept in excellent condition, ample parking with plenty of security lighting. Overall a very good stay.
August 4, 2014
Rated 3.0 out of 5.0 by Roxy M. Good breakfast, but noisy hotel
The breakfast was good and the breakfast area was kept clean and tidy. However, the hotel was hoisy from too many teenagers running the halls. The room wasn't cleaned properly between the two nights I stayed there. For the price I paid, I expected a more polished hotel.
August 4, 2014
Rated 5.0 out of 5.0 by Krock Nice as always
This is our third stay at this location. Easy access to and from the highway as well as everything we need in a short drive from the hotel. Room was clean. Pool area nice. Outdoor area clean and relaxing. Breakfast. Well it is a hotel breakfast, nothing outstanding but fits the need.
August 3, 2014
Rated 5.0 out of 5.0 by Judd S Breakfast
My review is for breakfast. I stay there for the breakfast I love biscuits and gravy.
August 2, 2014
Rated 5.0 out of 5.0 by Jo B m Staff
Staff was friendly and helpful. We did enjoy our stay and will return when we travel east again.
August 1, 2014
Rated 5.0 out of 5.0 by Satisfied Customer 2014 At Last
Finally after many years of staying at hotels I found one that I have absolutely no complaints about. In town for a week for business and the staff, hotel made me feel like I was at home. Great job in providing your guests a clean, well organized place to stay!
August 1, 2014
Rated 4.0 out of 5.0 by Ms Mac Convenient location.
Not a bad hotel but did not live up to what I expect at a Holiday Inn Express hotel.
July 30, 2014
Rated 3.0 out of 5.0 by Softball50 A Little Run Down?
I thought the carpeting in the room gave the appearance of being a little to worn. Didn't feel totally comfortable in this room. Also, each morning around 4:45 AM, a loud noise, which sounded like an electric jackhammer - not pleasant at all and very disruptive, woke us up. I imagine it's equipment starting up for the day.
July 30, 2014
Rated 5.0 out of 5.0 by Aliee Accomodating staff, lovely stay
Great service from staff, very friendly and approachable. Transportation to destinations in the local area was a real plus. Clean and tidy rooms with all the essential extras. Quality tv connection. Fast, easy to connect to wifi internet. Nice, relatively quiet location. Good pool and spa facilities
July 26, 2014
Rated 5.0 out of 5.0 by layne52 great service and very clean
After a long day of driving, it was so nice to check into a clean,comfortable room. The staff was accomodating and very friendly! All in all a good nights sleep and great experience.
July 25, 2014
Rated 5.0 out of 5.0 by NSouthwick Best breakfast options
I love to pick a hotel that has complimentary hot breakfast...and I hit the jackpot with this hotel! For the rate I secured for our room, we were impressed with the room, the facility, and the breakfast. We were very happy with our stay.
July 24, 2014
Rated 5.0 out of 5.0 by PVMSJM Very nice HIE
We arrived in the evening after about a 7 hour drive. We were really pleased with the motel in general and our room. Great breakfast and friendly staff. The only thing was it was 40.00 to 50.00 more then the other HIE's we stayed on our trip.
July 21, 2014
Rated 4.0 out of 5.0 by soccer mom 25 Good location for sports fields
Hotel was just as you would expect from a Holiday Inn Express. Rooms were nice but not luxurious. Staff was friendly and efficient. Breakfast was only ok...same as all Holiday Inn Expresses.
July 18, 2014
Rated 5.0 out of 5.0 by Goog60 Stop and Drop
We'd been on the road for 11 hours that day, and found the Rockford-Loves Park HIE via our GPS and signs along the highway. We had no reservations but stopped in the off chance there was rooms available late at night. There were and we loved it. Clean, comfortable quiet and quick access to the highway. We were only there for the night, but the staff treated us warmly on all occasions, even the cleaning staff said thank you for staying with us. When cleaning staff says thank you, that's a place you want to stay because they too take pride in their workplace. Thank you HIE Rockford. We will be back
July 18, 2014
Rated 3.0 out of 5.0 by ExpTraveller Don't waste $ on suite
Everything about our stay was good except the pull-out sofa was, even by the normally low expectations one would have for a pull-out sofa, really awful. The under-springs weren't all there, the ones that were there were positioned just perfectly to prod through the lumpy mattress, and the bottom sheet was too small to stay attached over the mattress, exposing the mattress pad, which is presumably not changed between customers (yuck!). When I woke up before my alarm at 5AM I couldn't wait to get out of my torture contraption and go down to the fitness center - where the TV was on the blink.
The treadmill worked great, the breakfast was fine, and other than the sofa, the room was fine. Employees that I encountered were cordial as well.
July 17, 2014
Rated 5.0 out of 5.0 by kady12 Great value and service!
Great location, friendly staff, clean hotel, good breaky!
July 14, 2014
Rated 4.0 out of 5.0 by Sandy118 One night stay
We were traveling from Indiana to Minnesota with our daughter and 2 grandsons. We had driven until 8:30 pm and were ready to relax. Everything was very good when we arrived and we had a pleasant evening and a good night's sleep. It was a short stay and I would recommend to anyone wanting a clean and quiet place to stay.
July 10, 2014
Rated 4.0 out of 5.0 by softball1000 Nice hotel
Everything at the hotel was in good condition and the service was good.
July 8, 2014
Rated 5.0 out of 5.0 by SeeingUSA Lovely in Love's park
This HIE is one of my favorites. It's always clean, and the staff is warm and friendly. I stay here anytime I'm in the Chicago area for anything. Easy location to get to.
July 6, 2014
Rated 5.0 out of 5.0 by rober23 Comfortable and affordable
Clean well taken care of hotel, Friendly knowledgable staff.
July 3, 2014
Rated 5.0 out of 5.0 by Nory Great place to stay!
Our experience with the motel was great. The rooms were very clean and orderly, the cleaning staff was very helpful, the breakfast had a very large variety of foods and was delicious, the front desk was very helpful and pleasant. I would recommend staying here.
July 2, 2014
Rated 5.0 out of 5.0 by Tlais Great breakfast options, cold & hot
many breakfast choices (free), and large room with many tables..so not much waiting....close to Rock Cut State Park, and many other area attractions (volcano falls, waterpark, Anderson Japanese Gardens). Close to restaurants..we went to Greenfire.recommended by hotel front desk staff...easy parking..only one elevator in whole building..long waits for elevator..so we used stairs up to 4th floor..very comfortable linens and bed..would come back..
July 2, 2014
Rated 5.0 out of 5.0 by donnieo comfy bed
hotel could use another elevator. outside of that, it was a good stay. we stay at this hotel everytime we visit the Rockford area.
July 2, 2014
Rated 3.0 out of 5.0 by KGMAN Musty Love's Park
Upon entering the room there was a distinct mustiness in the air. The A/C was not on. We decided to allow the A/C system to run while we went out to eat. Hoping it would remove the moisture and improve the atmosphere in the room. It did to a point where we could get some rest that night.
We did find a very nice Italian restaurant where we had a very good meal and service that was not on your list of recommendations. Franchesco's. Please consider adding it to your list.
July 1, 2014
Rated 4.0 out of 5.0 by bmg102 Decent Place to Stay
Room was spacious with high celings and also clean. Air conditioning unit more quiet that most. Overall a decent stay with no issues.
June 27, 2014
Rated 5.0 out of 5.0 by BFScott Outstanding Customer Service
I had a team of my staff and myself stay at the HIEx in Loves Park, IL on June 24th. We had to depart the hotel by 4am on the 25th. Desk employee TJ worked to set up the coffee and breakfast by 3:45am so our staff could have breakfast before we left. TJ went above and beyond to provide great customer service to our employees. This type of service will result in greater numbers of people staying in HIEx.
June 26, 2014
Rated 5.0 out of 5.0 by MXZREV Comfortable bed and great service
I had a great stay at this Hotel. I especially liked the associates working at the front desk.
June 22, 2014
Rated 5.0 out of 5.0 by WHendricks Fantastic Experience!
I traveled here for business, let me tell you I have a lot of issues falling asleep in a bed that is not my own and here....OMG!!! The bed was amazing! Best nights rest in a hotel I've ever had. I didn't want to get up the next morning. The staff was super friendly and breakfast was yummy!
June 21, 2014