Rated 4.7 out of 5 by 21
Rated 3.0 out of 5.0 by mrsbo5565 Cleanliness
Bed was very comfortable. The room was very dusty. I wrote on the nite stand with my finger "DUST ME". I hope housekeeping saw this after my checkout & took care of the dusting. Being in the medical profession my PERSONAL opinion a trash can without a liner is "NASTY". In all my freq. visit to this hotel I have never saw anyone wash a trash can out, but then to I guess I shouldn't. I frequently visit many hotels in the IHG chain I PERSONALLY think the bag for the Reward Club Member is a JOKE only a bottle of water, get real. Please check with the HI Express in Palestine, Houston or Grand Prairie.
I must acknowledge the Palestine Holiday Inn Express not only do I recognize the staff year after year, but it really make a member feel special to see their name as a Reward Club Member. If all chain practice this, as a marketing tool it may encourage the nonmembers to join for the recognition.
December 6, 2013
Rated 5.0 out of 5.0 by Nancyedrn Great Need of Rest
My Mom was in the hospital at Christus Jasper Memorial and I had been staying with her for several nights and had not had much sleep and when they moved her into ICU, I could not stay with her. I did not want to go 25 miles away from her so checked into this Holiday Inn Express. The front desk girls were wonderful and caring and the bed was amazing. I slept like a baby. Was a really relaxing time for me when I needed it the most.
December 1, 2013
Rated 5.0 out of 5.0 by Anneintexas Great place to stay!
Friendly staff and clean, nice hotel I am an author on barnesandnoble and come to this city a lot for charity events. I always stay here it is the best place to stay and a great value!
November 19, 2013
Rated 5.0 out of 5.0 by Bonbon45 The Best Holiday Inn Express Stay
The Front Desk Staff was so courteous and helpfull, always friendly when you enter as though you were family. Kim, the dining room hostess, really makes this stay memorable with the personal touch that she gives to the food every morning. We have stayed in this Hotel four different occasions over six years and she always remembers us. Kim keeps the dining room very clean even if the room is full.
If you never visited this location during the Christmas season, please do so. I have never seen a Hotel decorated as tastefully as this one for the season.
October 25, 2013
Rated 5.0 out of 5.0 by pete737 Jasper H I Express
I travel for a living & this was by far an excellent H I Express; staff was courteous & helpful & the free breakfast was much better than expected.
September 25, 2013
Rated 5.0 out of 5.0 by Pete1961 Business Traveler
I stay at this property 6 - 8 times per year on business trips. Excellent place to stay. Very friendly staff, only (slight) drawback is the somewhat limited breakfast choices. The food is very good, just limited. Otherwise, an excellent place to stay for business or pleasure.
September 10, 2013
Rated 5.0 out of 5.0 by Miller64 Front Desk Service was super friendly!!
We have stayed at this Holiday Inn Express in Jasper, Tx twice now, and both times we recieved excellent service and had a wonderful experience. The girl wroking at the Front Desk, Holly was very helpful and super freindly. VERY CLEAN hotel- I would recommend staying here to anyone!!
August 26, 2013
Rated 5.0 out of 5.0 by Ed2013 Good Hotel
Great Customer Service at the front desk. They went out of their way to handle any request I made. This is definitely a well run hotel.
July 21, 2013