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Rated 4.8 out of 5 by 26 reviewers.
Rated 5.0 out of 5.0 by A Great Stay I travel about 50 weeks out of the year for work and I have to admit this property is by far the friendliest and cleanest I have been to. The front desk employees will always go out of their way to greet you and dish out a great smile as you're coming or going. After only being here for 4 nights, they have already remembered me and welcomed me back with a warm hello...even asking me how my weekend at home was. Thank you so much ladies! You all have made me smile everyday I've been here. :o) February 25, 2014
Rated 5.0 out of 5.0 by This location is tops! Always clean and very friendly place to stay in Jasper Texas! February 24, 2014
Rated 5.0 out of 5.0 by A most relaxing stay. This was by far one of my best experiences with any hotel. The staff was very friendly and very helpful. I had to take care of some business via the fax and they bent over backwards to accomodate my situation. I highly recommend this hotel - it's a bit pricey. Don D. January 29, 2014
Rated 5.0 out of 5.0 by Great Experience We stayed three days and four nights, everything from the excellent staff, to the really good breakfast made this visit a pleasureable one. I highly recommend the hotel. January 3, 2014
Rated 5.0 out of 5.0 by Just sad that club members are not recognized anymore as valued customers. But I guess that is just the way of business now. I think it is not good business to not recognize club members anymore unless they are Gold or higher status. December 23, 2013
Rated 3.0 out of 5.0 by Cleanliness Bed was very comfortable. The room was very dusty. I wrote on the nite stand with my finger "DUST ME". I hope housekeeping saw this after my checkout & took care of the dusting. Being in the medical profession my PERSONAL opinion a trash can without a liner is "NASTY". In all my freq. visit to this hotel I have never saw anyone wash a trash can out, but then to I guess I shouldn't. I frequently visit many hotels in the IHG chain I PERSONALLY think the bag for the Reward Club Member is a JOKE only a bottle of water, get real. Please check with the HI Express in Palestine, Houston or Grand Prairie. I must acknowledge the Palestine Holiday Inn Express not only do I recognize the staff year after year, but it really make a member feel special to see their name as a Reward Club Member. If all chain practice this, as a marketing tool it may encourage the nonmembers to join for the recognition. December 6, 2013
Rated 5.0 out of 5.0 by Great Need of Rest My Mom was in the hospital at Christus Jasper Memorial and I had been staying with her for several nights and had not had much sleep and when they moved her into ICU, I could not stay with her. I did not want to go 25 miles away from her so checked into this Holiday Inn Express. The front desk girls were wonderful and caring and the bed was amazing. I slept like a baby. Was a really relaxing time for me when I needed it the most. December 1, 2013
Rated 5.0 out of 5.0 by Great place to stay! Friendly staff and clean, nice hotel I am an author on barnesandnoble and come to this city a lot for charity events. I always stay here it is the best place to stay and a great value! November 19, 2013
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