Rated 4.8 out of 5 by 26
Rated 5.0 out of 5.0 by Bonbon45 The Best Holiday Inn Express Stay
The Front Desk Staff was so courteous and helpfull, always friendly when you enter as though you were family. Kim, the dining room hostess, really makes this stay memorable with the personal touch that she gives to the food every morning. We have stayed in this Hotel four different occasions over six years and she always remembers us. Kim keeps the dining room very clean even if the room is full.
If you never visited this location during the Christmas season, please do so. I have never seen a Hotel decorated as tastefully as this one for the season.
October 25, 2013
Rated 5.0 out of 5.0 by pete737 Jasper H I Express
I travel for a living & this was by far an excellent H I Express; staff was courteous & helpful & the free breakfast was much better than expected.
September 25, 2013
Rated 5.0 out of 5.0 by Pete1961 Business Traveler
I stay at this property 6 - 8 times per year on business trips. Excellent place to stay. Very friendly staff, only (slight) drawback is the somewhat limited breakfast choices. The food is very good, just limited. Otherwise, an excellent place to stay for business or pleasure.
September 10, 2013
Rated 5.0 out of 5.0 by Miller64 Front Desk Service was super friendly!!
We have stayed at this Holiday Inn Express in Jasper, Tx twice now, and both times we recieved excellent service and had a wonderful experience. The girl wroking at the Front Desk, Holly was very helpful and super freindly. VERY CLEAN hotel- I would recommend staying here to anyone!!
August 26, 2013
Rated 5.0 out of 5.0 by Ed2013 Good Hotel
Great Customer Service at the front desk. They went out of their way to handle any request I made. This is definitely a well run hotel.
July 21, 2013
Rated 5.0 out of 5.0 by michelle55 Great Room
Love this hotel!!! Will always stay here. The staff is excellent.
July 14, 2013
Rated 5.0 out of 5.0 by Sarah48 The room and bed were very comfortable and it was very quite.
I cannot say enough good things about the staff. The young lady at the desk was very upbeat and accommodating.
When I checked out I was asked if everything was okay if there was anything else I needed.
I have stayed at this location before and am looking forward to staying there on a regular basis.
July 7, 2013
Rated 4.0 out of 5.0 by onbrdway Quiet and comfortable
Enjoyed the stay. Very quiet and extremely comfortable beds
June 15, 2013
Rated 5.0 out of 5.0 by Abercrombie If i am in Jasper again, i will stay here for sure!
We stayed in Jasper for an Honor and Remember ceremony for Memorial Weekend to pay tribute to fallen Texas veterans. We were there to honor our own family member. Excellent service, clean room, clean pool, friendly faces and great buffet breakfast.
I realized after we checked out that I left a plant given to me as tribute for the fallen heroes from the ceremony. I called this hotel and asked if they could mail it home to me, fully expecting to be told it was thrown away. The manager took such care to package and ship my plant carefully so as not to get damaged during shipping. It put a lump in my throat when i received it at home 2 days later and unwrapped my ceremonial plant that held sentimental value for me. It was unharmed and in perfect condition. No where else would anyone have taken the time to handle this for someone they don't know. I am so touched and will never forget this experience.
Thank you Holiday Inn Express in Jasper, TX!
May 29, 2013
Rated 5.0 out of 5.0 by cdstat Britney needs a raise.
what more can i say
Britney needs a raise she goes above and beyond...
May 21, 2013
Rated 5.0 out of 5.0 by Tabby Comfortable stay
I enjoyed everything. The rooms were comfortable. Facility was safe and staff were very courteous.
April 18, 2013
Rated 5.0 out of 5.0 by jtheobald05 Excellent staff and relaxing environment
I have stayed at this location multiple times and have always had a great experience. The staff is extremely friendly and make you feel welcome the entire time. The rooms are very clean with comfortable beds and an overall relaxing experience. I would recommend this hotel to anyone traveling to or through the area.
April 11, 2013
Rated 5.0 out of 5.0 by Gardenparty Quiet room
First time to stay at HI Express in Jasper, TX. I requested a quiet room. We stayed at the end of the hall in a two queen room on third floor. Clean and comfortable. Breakfast was great and ended at 9:30am.... Yes, when in Jasper will continue to stay at HI Express, Jasper, TX.
March 7, 2013
Rated 4.0 out of 5.0 by tomaso breakfast and airco not so good
nice people. clean---up to usual holiday inn express standard which i really like. HOWEVER the breakfast sausage tasted "bad" like maybe spoiled meat and the breakfast offerings a little skimpy.
the 2 room suite was really nice though one room is "public", only one room with door that closes to the suite, the other doesnt have privacy.
the airco didnt cool and the very nice gal came up to "adjust" the unit because it was CHRONICALLY sticking--it shoulda been fixed before i came--who wants to call?
overall i would STILL go back as the folks are good folks.
March 6, 2013
Rated 4.0 out of 5.0 by Patty59 Bed
Our stay was very good with one exception: the bed. The mattress was very uncomfortable, and my husband and I were unable to get a good night's sleep. The staff was great, and the rooms and hotel are clean. If it weren't for the mattress, I would have given them the highest marks across the board.
February 28, 2013
Rated 5.0 out of 5.0 by tamba Great location very cozy
The staff was great very warm and hospitable, I was there to attend a funeral and the front desk accomadated me by loaning me a umbrella cause it was raining hard and I left my umbrella home. They were very nice.Thank you
January 17, 2013
Rated 4.0 out of 5.0 by Axell Pleasant stay
Stay was comfortable and staff very helpful. The breakfast in the morning was spot on.
November 10, 2012
Rated 5.0 out of 5.0 by DandL We would recommend this hotel
We were in Jasper for a wedding and we needed 7 rooms. This place was great. The rooms were were nice and very clean. The staff were excellent.
November 3, 2012