Rated 4.2 out of 5 by 192
Rated 5.0 out of 5.0 by Olddude61 overall
Nice place to stay- have to write too many words instead of being able to say nice place to stay!!
June 22, 2015
Rated 1.0 out of 5.0 by Razor1 Raining in my room on Aquarium Dr
We were told we would have 2 queen beds: "yes, you will have queen beds when you get here, We cancelled our rooms at another hotel, on asurance we had 2 queens at HIE. Upon arrival at HIE in Jenks, the general manager at the front desk, checking customers in said, "I don't know what she told you." We have one king bed and told us if we didn't like that, "You can go somewhere else." We Should Have ! That was good advice, room smelled of mold and mildew, my son said, it smells like an old dorm room, we found out why later ! If you come to this hotel and they invite you to go somewhere else, GO ! RUN !
We were in Jenks for a wedding at 6:00 and had no time to look for another hotel.
I slept on a pallet on the floor , gave my wife and son the bed.
At 4:30 am, awakened to dripping, running water noise and rain pouring into our room, hole in the ceiling, have pictures !
Wallets, cell phone, keys, wrapping paper on table where rain settled soaked. Got the ice bucket to catch the rain, horrible experience, was already tired, slept bad !
Upon telling the staff and general manager (the one from the day before) she did not send anyone to our room to check on the hole, or the leak and did not seem too concerned about our rain-soaked cell phone or that we slept in a wet room. Staff unfriendly, not helpful at all, could have at least said Iam sorry or what can we do. Poor management and staff, we stay at alot
Of Holiday Inns, we love Holiday Inns, but this one, was the worst !
June 19, 2015
Rated 5.0 out of 5.0 by JAH71 Great Atmosphere
Very comfortable Hotel. My son and I were in town for NFA Camp Hotel provided very nice room to rest between long days at camp
June 16, 2015
Rated 4.0 out of 5.0 by Mark1280 Mehdi
Nine out of ten. Very good experience during this stay
June 13, 2015
Rated 5.0 out of 5.0 by Jay Yearbook Great service
The staff was great and the food selection was wonderful. I brought 20 students with me and they were treated with respect. The staff went out of their wa to make us feel welcomed.
June 13, 2015
Rated 5.0 out of 5.0 by kaki55555 nice, clean, convenient
There was a group booked at this hotel for a reunion. My room was neat, clean, modern and parking was close and convenient. The towels were clean but a bit worn. The bed was comfortable and I appreciated the choice in pillows. Lots of electrical outlets were provided to charge my devices.
June 10, 2015
Rated 5.0 out of 5.0 by JSVIG GREAT PLACE TO STAY
VERY CLEAN ROOMS, FOOD VERY GOOD. WATCH RESERVATIONS, I GOT BOOKED TWICE TOOK 3 DAYS TO GET FIGURED OUT
June 9, 2015
Rated 5.0 out of 5.0 by FWTag Great Stay
Hotel has a very friendly staff. Room was clean and comfortable. I would stay again.
June 7, 2015