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Rated 4.4 out of 5 by 194 reviewers.
Rated 5.0 out of 5.0 by Excellent staff and facility My wife and I have stayed in IHG properties all across the USA. This hotel is one of our favorites, in large part because of the friendly and helpful staff. October 10, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff I have stayed at this Holiday Inn Express for five years or ever since they opened. I go to the National Storytelling Festival and this is very convenient. The breakfast choices are excellent and the room has always been clean and bug free. October 9, 2014
Rated 4.0 out of 5.0 by Great place to stay in Johnson City You can find what you need here...comfortable room, indoor pool, nice basic breakfast, papers and great service! October 2, 2014
Rated 5.0 out of 5.0 by A good stay Nice room and facilities. Friendly staff. Good breakfast. Will stay here again. September 28, 2014
Rated 5.0 out of 5.0 by Great Service A great night stay. I had no problems and will stay again. September 25, 2014
Rated 5.0 out of 5.0 by Great rooms, comfortable beds along with a warm breakfast!!! The staff was more than cordial, the room was clean and the beds were quite comfortable. I do like that the pillows are marked soft and medium on the pillow cases. The breakfast was more than adequate. September 24, 2014
Rated 2.0 out of 5.0 by Lighting Everything about the hotel was very good with the exception of the lighting. It need to be greatly improved, the room with all the lights on is still very dark. September 23, 2014
Rated 4.0 out of 5.0 by What you would expect Rooms and public areas were clean, staff were friendly. Fitness Center needs lots of work--they put in very used/dated equipment in a brand new hotel. Not a good move. Didn't use the pool but it looked nice. September 22, 2014
Rated 5.0 out of 5.0 by great hotel location and staff This hotel is conveniently located in Johnson City. My meeting was on the other side of town from this hotel and it only took 5 minutes to get there. Even though it is right off the interstate my room looked out on a forest and I felt like I was in the wild. The weekend I stayed there was a large group of teenage boys staying for a soccer tournament but the hotel was still quiet and relaxed. The breakfast staff did a great job keeping food items hot and available. I will stay here again if business takes me to Johnson City. September 22, 2014
Rated 5.0 out of 5.0 by Great Hotel at a Great Price! Wonderful customer service. In room amenities like refrigerator and microwave are a great perk. Close to the highway and downtown Johnson City and Jonesborough. September 20, 2014
Rated 5.0 out of 5.0 by I recommend the Holiday Inn Express in Johnson City, Tennessee Arrival was handled efficiently without errors. Room was clean and very comfortable. Television and other room appointments worked well. Heating and air conditioning worked well without any problems and, best of all, was not noisy. Breakfast included a variety of offerings and was served early, allowing me to check out and get on my way. September 17, 2014
Rated 5.0 out of 5.0 by Beds and service of staff Beds could be a little more comfortable but after all this is a hotel. I have always had great experiences with the staff at this hotel. I use this hotel for business and they are always able to find me a room even at the last moment, like this last visit was. Thank you all so much. September 17, 2014
Rated 5.0 out of 5.0 by Nice rooms, great service I stayed here for a business trip and enjoyed my stay. The rooms were nice and the staff were great. I will stay here again in the future. I highly recommend this hotel. September 16, 2014
Rated 5.0 out of 5.0 by Unscheduled stay Needed to spend an additional day for work and was able to get a room at the Holiday Inn Express in Johnson City, TN with little difficulty. September 15, 2014
Rated 5.0 out of 5.0 by Stay here frequently for work I stay at this hotel several times a year for work when I'm in the tri-cities area. It is my hotel of choice in that area. The staff is always very friendly and the hotel is always in great shape. September 12, 2014
Rated 5.0 out of 5.0 by Great Place I have already left a detailed reciew earlier. Please look at the review that was entered in preceeding pages. This is a great facility with a Really Great staff September 12, 2014
Rated 5.0 out of 5.0 by WOW is all I can say I couldn't believe that this Holiday Inn wasn't brand new. It was extremely clean and the staff were awesome. Have already recommended your hotel to friends. Will definetely stay there again. Thanks for making me and my family feel safe and comfortable. September 10, 2014
Rated 4.0 out of 5.0 by Comfortable stay The staff is always very pleasant here, andth erooms comfortable. Though there are a few areas that are beginning to show some age. September 10, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable Really enjoyed our 3 night stay. Very quiet, bed comfortable. Front desk staff extremely friendly. Breakfast was good with eggs, biscuits, gravy, sausage or bacon, yogurt, cereal, apples. Attendant helping where needed. The internet was a little spotty. And our car got "keyed" in the parking lot, but I don't think they could have prevented that. Overall, I would recommend this hotel and would stay again! September 4, 2014
Rated 5.0 out of 5.0 by Restful for a stressful trip A stressful, short notice trip to attend 2 gathering of friends and memorial services was really more restful and less stressful than I anticipated due to the helpfulness and kindness of the staff at the Holiday Inn Express in Johnson city, TN. I needed to reserve 2 rooms, with 1 being for 2 adults and 2 children. The staff at the hotel upgraded that room to a 2 Queen bed suite for the 3 nights.Telling two family members good bye was less stressful because we had a clean, well staffed, comfortable place to stay. September 1, 2014
Rated 5.0 out of 5.0 by OUTSTANDING!!!! Traveling from Virginia to Alabama. Made reservations at this location both going to and returning (Wed Aug 27th and Sat Aug 30th). Arrived on Wednesday to a "friendly, smiling, professional" group of front dest people. Once checked in we were advised of a reception being held that night from 7:30 to 9:30, hosted by the hotel staff. Beer, soft drinks and snacks. We attended and it was very nice. Checked out the next morning and found out the reception was only on Tuesdays and Wednesdays. Mentioned that we were returning on Saturday and would see everyone then. Also mentioned how nice it would be to find a nice cold beer in the room refrigerator, which got a chuckle. 10:30pm Saturday night we returned, again to a wonderful greeting from two of the same front desk personnel. Before we could say our name the staff called us by name, had our room keys ready and told us to "check you room". Got to room and stopped first at the refrigerator. Not "a" cold beer, not even "2" cold beers, an ice cold "Six Pack"! WOW, knew us by name as we walked in, great room and a special gift. This is a great location, great staff and we would go out of the way to stay at this HIE again. Of all the HIE's we have stayed at (and there have been many) this is the Best, hands down!! September 1, 2014
Rated 4.0 out of 5.0 Hotel Stay Nice stay could have had better breakfast and more parking for truck with trailors. August 31, 2014
Rated 5.0 out of 5.0 by Slept great and very friendly staff We had a great stay . I forgot a bracelet and they not only turned it in but mailed it to me. Very friendly August 28, 2014
Rated 5.0 out of 5.0 by Great staff Good location, clean hotel and rooms and excellent staff! August 28, 2014
Rated 5.0 out of 5.0 by College Bound Stopped here for an overnight stay while moving my son to college. We had a really good stay. The rooms were clean and comfortable. Breakfast was ready and served with a smile. The overnight check out saved us time before heading out. Great nights sleep! August 26, 2014
Rated 4.0 out of 5.0 by Newer Hotel, surprised with poor bed Staff at this hotel are wonderful. Breakfast and amenities are great, a beautiful hotel. Have stayed at this hotel annually since they opened but was surprised with the poor quality of the bed this recent stay. I'm sure if I would have had time to report the issue it would have been taken care of immediately but we arrived very late and left very early this trip. Would recommend this hotel. August 25, 2014
Rated 5.0 out of 5.0 by Friendly staff, great breakfast, and well maintained. We typically visit the Johnson City area annually for leisure and will continue to book reservations at this hotel. August 23, 2014
Rated 5.0 out of 5.0 by Could use better lighting in bathroom. I liked the hotel Great Room. My family members were able to use it as late as we wanted and as early as we wanted. The seating was very comfortable, the restroom was close. August 22, 2014
Rated 5.0 out of 5.0 by Very nice hotel The hotel was extremely clean and comfortable. The staff was friendly and helpful. The rooms were quiet and the hotel grounds were beautiful. Anyone would enjoy their stay at this hotel. August 22, 2014
Rated 5.0 out of 5.0 by Enjoyed Johnson City TN Great place to visit. Enjoyed the Hotel as well as the surrounding area. Great time of Year. August 21, 2014
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