Rated 4.7 out of 5 by 90
Rated 3.0 out of 5.0 by Bens65 unappreciated
I am a platinum rewards member that doesn't feel appreciated here. I haven't received my preverred room type in several stays and I can't remember the last time I received an upgrade. The rooms are OK, but I do expect a little extra for my loyalty.
December 17, 2013
Rated 4.0 out of 5.0 by Whatisthis something needs to be done about the hot breakfast
The breakfast are bad. the eggs are gross and will not eat them. I have to go some where to get breakfast. The so call hot breakfast is not good, even the cereal in not good, need to get brand named cereal. The cereal does not have much of a tast.
Maybe you should try to eat the eggs, I don't even think they come from a chicken.
the commodes in this motel was very loud, you could hear them all night, until you fall asleep.
December 16, 2013
Rated 5.0 out of 5.0 by ALS2013 Great place
I've stayed here several times now and it's been great every time. The staff is great and the rooms are clean & comfortable !!
December 5, 2013
Rated 5.0 out of 5.0 by MaryB27 WOW. One of the best Holiday Inn Expresses!!
We called the hotel from the road and Shawn (who answered the phone and then checked us in later) was fantastic. He provided great information and was so pleasant. When we checked in, we could not believe the lobby and breakfast area. They were beautiful with amazing (and tasteful) Christmas decorations. It all made a business trip during the holidays so much more like being at home. After we got into our room, I called the front desk immediately. We were shocked to find a beautiful fireplace (electric) ready to go.
Our entire experience was delightful. Thank you!!!!
November 27, 2013
Rated 4.0 out of 5.0 by Chicagoman69 Just Like Home
This place is like my home away from home.. They treat me like family.
November 24, 2013
Rated 5.0 out of 5.0 by Bobbbb Great Stay
Staff is very friendly and helpful. Very Clean rooms. Fast internet.
November 18, 2013
Rated 5.0 out of 5.0 by Friends2 Excellent stay comfortabl
service great, comfortable bed, food wonderful, would stay again on way through
November 15, 2013
Rated 5.0 out of 5.0 by Suzy28 Very clean and comfortable room.
This motel was the cleanest, nicest motel I have been in in awhile. I came for one night and was highly impressed by the cleanliness and how beautifully kept this motel was. This is the cleanest and nicest Holiday Inn Express I have been in. Staff was friendly and I felt safe there. Would highly recommend this motel! Can't think of any bad thing about it or the stay!:)
November 5, 2013
Rated 5.0 out of 5.0 by GWS63 great fall experience at this location
enjoyed the great Halloween decorations throughout the lobby, breakfast area and in other locations in the hotel.
October 22, 2013
Rated 5.0 out of 5.0 by Dartthecat Great property. Attentive staff.
In addition to being a clean, modern and comfortable motel, the location is very convenient to restaurants and the interstate highways.
October 18, 2013
Rated 5.0 out of 5.0 by Bean34 Comfortable
Comfortable and clean. I have stayed here often and am always impressed.
October 15, 2013
Rated 4.0 out of 5.0 by popalaw Great Lobby
Incredible decorations for the fall. Beautiful lobby to relax and dine in.
No acknowledgment for being a loyalty member and kid at check in was poor.
October 10, 2013
Rated 5.0 out of 5.0 by Chicagoman69 Great Value and the bed is great!
I am impressed how management helps out. From the free breakfast to the snack after work to the free wifi it is hard to find this much value anywhere else. You can't beat it. I have found a place I call home while in Kingsport , TN.
October 7, 2013
Rated 5.0 out of 5.0 by MThornton64 Great place to stay
The staff was attentive, courteous, and knowledgeable. Very well trained and so helpful!! I would most definitely stay here again!
October 7, 2013
Rated 5.0 out of 5.0 by stewart14 quiet, clean hotel
room was clean, good water pressure, extra pillows was great, towels were very soft and plentiful, was there for race weekend so prices were high but all hotels are that way on race weekend. breakfast was good. would have been nice to have breakfast available extended hours for race weekend. no tables available for us to sit and eat breakfast on our first morning. quiet. would stay again. no complaints. need new entertainment in lounge. asked for confirmation to be sent to my email and never received.
September 2, 2013
Rated 5.0 out of 5.0 by Ztravelers A very pleasant experience!
We were on our way home from vacation and I found the hotel on my GPS. I called & gave them my IHG number and it was so easy. When we got there, the check went very smoothly, the young lady was friendly and efficient. When I asked about places to eat, she was very helpful. The room was clean, bed was comfy and we enjoyed a yummy breakfast. Thanks for an enjoyable stay!
August 22, 2013
Rated 5.0 out of 5.0 by happytraveler3000 Great hotel!
We have stayed at this hotel on two different trips. We can always count on it to be top-notch, and will include it on our regular trips to the East Coast.
August 16, 2013
Rated 5.0 out of 5.0 by bullboy9 Great stay
Great stay. Only thing bad was there's not many restaurants around to eat at night. Enjoyed my stay.
August 8, 2013
Rated 5.0 out of 5.0 by Mark97531 Beautiful, Comfortable, Quiet
We were able to stay in a Jacuzzi Suite. Even though we didn't have time to enjoy the tub, the room was great, the view was superb, and the breakfast delicious. The room even had a fireplace - probably the first one I've ever seen in a HI Express.
August 3, 2013
Rated 3.0 out of 5.0 by spenceroid good location
this is a better visit than most hotel that i stay in and im a 5 night a week guy
July 29, 2013
Rated 5.0 out of 5.0 by grannybjl Beautiful Hotel
We had to go to a funeral in Kingsport and this was the closest hotel to the funeral home Last minute reservations but was accommodated nicely The room was great the breakfast was delicious and the staff was very pleasant I thought the room was a little pricey but that could be because of the last minute reservations Overall the hotel was very comfortable
July 28, 2013
Rated 1.0 out of 5.0 Poor experience
My family and I were bitten by some type of bug while staying one night there. The staff seemed not to care. I stay Holiday Inns on business routinely, and have never had an experience like this at any other Holiday Inn.
July 26, 2013
Rated 5.0 out of 5.0 by Theatrefan A spacious suite enabled us to relax
We stayed 4 nights in a suite on the ground floor. The suite was spacious and comfortable. This was our first visit to Kingsport and the location proved to be good for trips to Cumberland Gap, Cherokee Lake and Knoxville. The breakfast area was very pleasant and the choice of breakfast items very good. We used the excellent indoor pool. Overall this was a very relaxing stay in a very good location and I would thoroughly recommend the hotel.
July 24, 2013
Rated 5.0 out of 5.0 by desertdeb Wonderful!!!!
This Holiday Inn Express if off the beaten path, but shouldn't be missed. The room was extremely spacious with wonderful amenities. I wish I could've stayed longer to enjoy it.
July 15, 2013
Rated 5.0 out of 5.0 by BonnyP Great time!
Everything was wonderful, the people, the room, the pool and the breakfast. Couldn't have asked for a better experience.
July 4, 2013
Rated 5.0 out of 5.0 by Matt123abc Fantastic Stay in Kingsport
I have been staying at the hotel for several years, when traveling to KIngsport for business. I can honestly say that the staff has always been attentive and top notch. The rooms are always in great shape and clean. This is a fantastic deal for the area and worth the stay.
July 2, 2013
Rated 4.0 out of 5.0 by Joda Still Good, but could be better
We previously stayed here 7years ago when this hotel was brand new and we thought it was brilliant. It is still good and the rooms are clean quiet and comfortable, but it is beginning to look a bit tired compared to newer HIE. We have stayed at several recently and at other chain hotels but the big let down here was the breakfast which compared to other HIE was very poor in content and quality. Having said that should we be in Kingsport again we would probably stay here again because it is in a much quieter location than other hotels nearby.
June 22, 2013
Rated 5.0 out of 5.0 by Tricat The Best Run H'Express Ever
This location continues to be head and shoulders above all others.
Well run and always going the extra mile to welcome everyone.
You can expect seasonal decorations year round.
Just simply "The Best"
June 19, 2013
Rated 5.0 out of 5.0 by goforit Really nice place to stay
I have stayed at a few places in the past but this was the best.
The hotel was full at the time and there was no congestion, noise or any other disturbance. It is a perfect distance from the interstate so the traffic was not a problem. Thanks much.
June 8, 2013
Rated 5.0 out of 5.0 by Keefer Fantastic experience
This is by far the best Holiday Inn Express we have visited. The room was clean, quite, and well stocked with amenities. Staff was knowledgeable and friendly. The breakfast was great. We will definitely stay her again. I highly recommend this hotel.
May 28, 2013