Rated 3.9 out of 5 by 310
Rated 3.0 out of 5.0 by jp7171 Needs to be better
This hotel is a little expensive !
I was disappointed with cleanliness .
The elevator was gross and dirty like grease smears all over stainless steel.
My bathroom floor had hair on floor .
People at front desk were nice and friendly as was breakfast workers.
I did not want to touch elevator buttons at all so I took the stairs often
October 4, 2015
Rated 2.0 out of 5.0 by count01 bad stay
Don't expect an upgrade to a king was told they didn't have any availability but was able to go to the app and book one . The staff on the property had a bad attitude from the start. Wish I had stayed at somewhere else for the week I was there. The breakfast wasn't very good, got a boiled egg and it was old and slimy
October 2, 2015
Rated 5.0 out of 5.0 by immyja Great hotel
The hotel was clean and comfortable staff was very friendly and efficient. Breakfast was great.
September 30, 2015
Rated 2.0 out of 5.0 by Russ80 Smelly room
Our room had a smell in it. We were not sure what the smell was. The room smelled like someone had urinated in it. I don't know how the person cleaning the room didn't smell it. Why was this room even deemed clean is beyond me. There are many choices in Jonesboro. we have stayed at other hotels in the area. this was by far the worst. It is the worst Holiday Inn Express I have stayed in.
September 30, 2015
Rated 5.0 out of 5.0 by SouthernMiss Visitor Great Staff
Great staff and clean rooms. would recommend staying the night
September 28, 2015
Rated 5.0 out of 5.0 by ddzc Breakfast Bar and Staff are Excellent
Excellent hotel choice, the breakfast bar is great, and maintained by super nice staff, that greet you warmly..
September 26, 2015
Rated 2.0 out of 5.0 by TravelerMidState Ok hotel - expense didn't match quality
This property looks new from the outside. However, the room I stayed in has seen better days. The linens and towels looked thin and old. The bath needed updated fixtures and lighting. Probably, the worst thing about the room was the smell. I could smell mildew in the room. (What you would expect from a room that is just off of the indoor pool deck.)
To charge this much for a room, I would think the quality would be a little better.
Staff was polite and helpful.
September 25, 2015
Rated 4.0 out of 5.0 by rmills A little dated, but overall decent hotel
Overall fine experience at this property. We were only there in the evening for rest. Didn't use any of the onsite amenities so I can't comment on the quality of them. Did notice that the rooms and hallways seem a bit older and in need of some updating as compared to other Holiday Inn Express properties that I have stayed at.
September 18, 2015