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Rated 3.9 out of 5 by 95 reviewers.
Rated 4.0 out of 5.0 by Friendly staff Notable items about my family's stay at the Holiday Inn Express in Jonesboro on July 18th were the friendliness of the front desk staff and the comfort of our sleep. Even at midnight the young lady at the front desk was very friendly and welcoming and made sure that we had settled-in comfortably. Once checked-in, we had a very good nights sleep in part because of the comfortable mattress and pillow. July 21, 2014
Rated 1.0 out of 5.0 by Never Again There was a strong chemical smell when you opened the door to the room. Mildew in the shower. Breakfast has hardly edible - something wrong with eggs - took a long time to replenish food even though there was very few guests. I asked for a late checkout. Was told it was not possible even though they had vacancies. Finally was given an additional 1 hour. Maids walked into our room twice before the normal checkout time and with the "privacy request" card on the door. Finally just left at the normal checkout time. I stay at this brand across the US and this is the worst experience I have ever had. Room rate is high based on the age and condition of the property. Will not stay at this location ever again. July 12, 2014
Rated 5.0 out of 5.0 by Very friendly and accomodating Staff We arrived late and tired and the staff couldn't have been more helpful in getting us into our rooms and settled. One thing that really impressed all of us (we used 3 rooms) was the staff called us a few minutes after we were settled in our rooms to make sure everything was good. I thought that was great! July 9, 2014
Rated 3.0 out of 5.0 by Good but could be better Room had a dampness to it but overall the experience was okay. Room needed light maintenance and the they kept running out of food at the breakfast but other than that it was a nice place to stay. July 9, 2014
Rated 5.0 out of 5.0 by very clean and comfortable rooms. My only disappointment was the continental breakfast. Very lacking in choices and food was just not good. But rooms and beds were clean and very comfortable and thats most important to me. July 9, 2014
Rated 1.0 out of 5.0 by jonesboro No other issues, just wonder if I will hear from anhyone. July 8, 2014
Rated 1.0 out of 5.0 by Would Never Stay Here Again Smug rude staff. Nasty rooms. Like sleeping in the middle of the highway. Would sleep in my vehicle at a rest area before I ever stayed here again. July 7, 2014
Rated 3.0 out of 5.0 by Angry I am terribly disappointed...we decided to stay here for a little getaway and we have never had a problem until our recent stay and when we return home I discovered that my children have lice after staying here! I am one angry mom right now because I have never in my life had to go through this! I will never stay here again knowing that I will have to come home to deal with this! July 3, 2014
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