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Rated 4.2 out of 5 by 60 reviewers.
Rated 4.0 out of 5.0 by Quiet Location Not often do I get a hotel close to the main interstate due to the noise, but this location is very quiet. It has an abundance of amenities in the immediate walking area. December 23, 2013
Rated 5.0 out of 5.0 by Staff at Front Desk The staff at the front desk when we arrived around 10:00pm was excellent. She was very friendly and very helpful. We were planning on going to Kansas State the next day and she took time to print a map off for us and find out where the indoor track was. She did a great job. Thanks Joetta December 18, 2013
Rated 5.0 out of 5.0 by One of the best Everything was really good. Staff,service, cleanliness, quiet. December 7, 2013
Rated 3.0 out of 5.0 by Room had flaws Room wasn't 100% clean. Toliet seat was up when I arrived and I found cotton balls laying on the floor and a wrapper. The door didn't seal at all so light was coming in around it from the hall way. December 2, 2013
Rated 5.0 out of 5.0 by Pleasant staff. Clean rooms. Up to date facilities. Reasonably priced. Great for families. Nice touch to see your name on the welcome marquee. November 28, 2013
Rated 5.0 out of 5.0 by Accommodating staff and clean, fresh smelling rooms. Front desk staff has always met my needs whether is for a floor choice or business center assistance, they've always been there for me at any time of day or night. November 24, 2013
Rated 5.0 out of 5.0 by Very consistent This location is extremely convenient, pricing is a tad high for the location. Only gripe is that they have a welcome board for Base, Gold, and Platinum members...I've made reservations 3 times recently and never made the board. If you cannot be at 100%, you tend to offend the percentage you miss. Especially when they are gold elite and have recently spent over $4500.00 on hotel stays. November 13, 2013
Rated 5.0 out of 5.0 by Great pet-friendly hotel We travel with our 20 lb dog and this hotel was excellent. The $5 pet fee per night is very reasonable and the room was quiet. November 11, 2013
Rated 4.0 out of 5.0 by Nicest hotel in JC I would definitely recommend this hotel for any military member as it is one of the only hotels in JC. It is by far the best for your money and beats the heck out of any other hotels around. If you have duty at Ft. Riley, I would definitely recommend staying here. The base is only 15-20 mins. away. October 28, 2013
Rated 4.0 out of 5.0 by Wonderful staff This was our 2nd stay here this year. The manager and his staff were consistently courteous, professional, and friendly. We will be back again in the future. October 24, 2013
Rated 5.0 out of 5.0 by Great experience Everything was great. Clean rooms, quite, nice staff. I would stay here again if I am in town. October 23, 2013
Rated 2.0 out of 5.0 by Poor check-in experience & bathroom cleanliness It seemed we were bothering the clerk during check-in. She was unresponsive to our questions and quite surly. Then we took the elevator to the second floor, where the hallway reeked of cigarette smoke. Thankfully, our room did not have the same overpowering stench. However, the bathroom counter had some sticky areas and hairs left on it. On the plus side, the cookies at check-in were very good, the bed was comfortable, and the room was quiet. A good night's sleep helped make up for all the other deficiencies. One nice touch was the ice water with lime in the lobby, available when we checked out. October 15, 2013
Rated 1.0 out of 5.0 by Make over needed on rooms and staff I am usually a big fan of holiday inn hotels however this was the worst stay that I've ever had! I had to change to change rooms 3 times during my stay. The first room was dirty and the air-conditioner did not work. The second room was ok but had a large family in the next room that argued all night long! The 3rd room smelled like an ashtray. After 3 attempts at a decent room, and the hotel staff making me feeling like a huge inconvenience, I decided to move to a different hotel. October 10, 2013
Rated 3.0 out of 5.0 by Staff were professional in attending to our needs We were given a room on the second floor. We brought our things in and went to enjoy our evening meal. When we returned I wanted to take a shower and relax after driving all day. The room had no hot water. I called the office and reported the problem. The man who did the repairs was not available. The girl at the desk asked if a handicap room would suit our needs. She promptly arranged a room down stairs, which was more to our liking anyway. It was a little extra effort on our part, but understandable. Your staff were willing to do what was necessary to make our stay a comfortable one. The experience will in no way keep us from staying with you in the future. October 10, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service :) I had a good experience at this location. Whenever I needed assistance, everyone was pleasant and eager to assist me. I did have to adjust my stay dates because of rate variance. All employees I came in contact with were very pleasant and helpful. September 25, 2013
Rated 5.0 out of 5.0 by Nice Place Easy to make reservations, and easy to check in. Was traveling and needed to stop. Priority club makes it easy to use the system. September 23, 2013
Rated 5.0 out of 5.0 by Great value.....relaxing location Great value, Staff is professional, relaxing after a very long drive. September 19, 2013
Rated 5.0 out of 5.0 by Great Location and Service Great location right off of Interstate 70. Plus very friendly employees at the front desk. September 16, 2013
Rated 5.0 out of 5.0 by GREAT SERVICE i will be more than glad to stay here again. The front desk was very helpful and friendly. September 11, 2013
Rated 5.0 out of 5.0 Great place to stay Place is Great, Staff is friendly, breakfast is fresh and very good variety September 9, 2013
Rated 5.0 out of 5.0 by Terrific Location, Staff, and Experience Everything was great, friendly staff, good breakfast, centered amongst a variety of eateries and shopping areas right off I-70 by Ft. Riley. Rooms are clean and confortable and is far enough away from the interstate that noise isn't an issue. Additionally, the internet keeps a strong connection, and doesn't seem to experience any high-volume lag, even when using a wireless connection. I also appreciate the posting of rewards members and gift bag upon arrival. The only negative thing about this location is the odor in the main stairwell. It smells like a full bottle of Mr. Clean is dumped into every day instead of cleaning it. September 9, 2013
Rated 5.0 out of 5.0 by Great Hotel I have stayed here several times. Great place with great food near by. September 8, 2013
Rated 4.0 out of 5.0 by Great service The people were very nice, we were able to check-in early and relax, very closed to Fort Riley and lots of good restaurants. September 6, 2013
Rated 4.0 out of 5.0 by Quiet and relaxing We arrived late and got immediate attention including our priority club member welcome bag which we greatly appreciated the water and crackers snack. Thank you for making us feel special. The only con we had was that there was two of us in our room and we had to negotiate for a second bottle of water at no charge. August 27, 2013
Rated 3.0 out of 5.0 by AC UNIT IN ROOMS ARE TOO SMALL I had a difficult time sleeping as my room was hot and I kept the AC running on high as it was not cooling my room very well, AC units are undersized. Ran into this same situation in the exercise room, AC unit was undersized. Also the exercise room has only a couple of machines in it, and the TV volume did not work. I also thought I would be getting 1,000 bonus points for each night I stayed as shown on the Holiday Inn website when I booked my room and I checked my statement today, 8-21-13 and the stay is on my account but no bonuse points ? August 21, 2013
Rated 5.0 out of 5.0 by Excellent Facility Everything was excellent. The staff was very helpful and the facility was excellent. July 30, 2013
Rated 3.0 out of 5.0 by Upgrade to king room was appreciated. Hotel has a lot of wear. Property needs a refresh. Beds and pillows are still the best thing going for it. Location is main reason for stay. July 21, 2013
Rated 5.0 out of 5.0 by Westward bound This was a second stop on my way out west. Hotel is conveniently located within walking distance to decent food places. Staff was friendly, cookies were fresh. July 15, 2013
Rated 1.0 out of 5.0 by Reservations & Charges I planned to stay for three nights. When I phoned ahead for late arrival they said they had no record of my reservation so I had to work through making arrangements again. I had pre-paid one night and paid for the other with rewards points prior to arrival. They said they had no record of me pre-paying for the one night. The bed was old, had no support and needed replaced. Our keys continued to not work from day to day and now I've inquired about charges on my credit card that I can't get resolved until I speak with the manager two days from now. Overall the worst experience staying at a Holiday Inn Express and would not recommend it. July 11, 2013
Rated 4.0 out of 5.0 by Great Staff The staff at this hotel was outstanding. Always willing to help at anytime of the day! The only problem that I have with the hotel is that with 60 rooms they only have one washer and one dryer. That's the only problem. But the staff makes up for it. Example: I was drying my clothes, I went upstairs to put more money into the dryer machine. A lady took out my wet clothes and put hers in!! I should have said something but I went down to the front desk tell them the problem. They took my clothes and put it in their bed sheet dryers and dried and folded my clothes. The Staff is Great!! Makes up for all the short comings this hotel has. July 11, 2013
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