Rated 4.3 out of 5 by 191
Rated 5.0 out of 5.0 by Semaphore_99 Great Service
Everything was what we expected for a stay in Holiday Inn Express. No surprises. Just wish the pillows were more comfortable but we shouldn't have forgotten to bring our own :-)
July 23, 2015
Rated 1.0 out of 5.0 by Kev53 Platinum member received very poor service
As a Platnium member of IHG I have never been treated so poorly as the stay I had at Junction City Kansas. I travel a lot for work and have stayed at many Holiday Inn Express. I booked my room there 2 weeks in advance for a king non-smoking room, as I always do. Upon arrival I was put in a smoking room with 2 queen beds. I have never been in a room that smelled so disgusting!!! I went back to the front desk and asked the clerk if she had the room I had booked. And she very rudely said they were full. She went to the room and sprayed so much room freshener the carpet was wet. The spray did not help, so I had to turn the air on full blast and leave the window wide open to be able to breathe in there. There were other employees from my company that had the same problem. My room number was 135. I will never stay there again and would suggest one to go inspect the situation. The hall smelled as well. This place needs not only attention on the building but the employees also. I was treated very rudely and do not appreciate being treated that way. The clerk at the desk was not wearing a name tag and couldn't wait to get back to plop down on stool she was sitting on at the desk. Usually the clerk is nice and thanks you for choosing them etc. she said nothing at all. I was very much disappointed!!!
July 20, 2015
Rated 5.0 out of 5.0 by tpaullin17 Every Monday
I stay here every Monday for business. Great, friendly staff. Clean, comfortable rooms. Nice pool. Good selection of restaurants within walking distance. I could stay anywhere in the area, but this hotel and staff keep me coming back.
July 14, 2015