Rated 4.1 out of 5 by 204
Rated 5.0 out of 5.0 by SLJ2014 Great hotel
This is a wonderful hotel and a great location. Staff was very friendly and helpful. Room was very clean. Will definitely stay here again.
September 18, 2014
Rated 5.0 out of 5.0 by Kwats001 Quick stay
Was only there for a night, but everything was great. The staff were really helpful, the little market in the hotel was also really convenient, would definitely stay again.
September 18, 2014
Rated 5.0 out of 5.0 by JMfromAA Good value, staff were very helpful, nice hotel.
Overall a very nice hotel. The room had everything I needed and was very clean. All of the hotel staff members I met were very friendly and helpful. Because of the unpredictable nature of my job, I had to extend my reservation several times, and they were always very accommodating. The hotel room had more outlets than most hotels, which came in handy. The internet service was fast for a hotel. The breakfast buffet was good and had a good selection although it was a bit pricey. The rate was very reasonable for an airport hotel.
September 17, 2014
Rated 5.0 out of 5.0 by turtleclement Bang for the buck
Had a great experence. Great bang for the buck. Friendly staff and room was clean and spaceuse.
September 17, 2014
Rated 5.0 out of 5.0 by Nancy N. Holiday INN PBI Great again
Staff was very responsive; room was quiet, clean and comfortable. Maid was very friendly and accommodating. we try to stay here every time we travel to West Palm Beach.
September 7, 2014
Rated 3.0 out of 5.0 by Agomes18 Under Rennovations
The staff was excellent and honestly after the rennovations this will probably be very nice but the room was noisy with the refrigerator thumping and the AC thumping and the AC would not get cool enough. So I didn't rest well at all. I would have switched rooms but I got in super late and just wanted to rest.
September 5, 2014
Rated 5.0 out of 5.0 by Orlando111 Good hotel to stay in when In WPB
Good place to stay, felt secure and clean. Reivew has to be 50 Characters, which is a pain
September 2, 2014
Rated 5.0 out of 5.0 by g280dan title
Excellent staff very friendly....smiled while greeting.
Made for a warm and welconing stay
September 1, 2014
Rated 5.0 out of 5.0 by Joseito Great place!!
Highly recommend!! Great location, staff, food, amenities.
August 29, 2014
Rated 5.0 out of 5.0 by Zoraida MILLION THANKS TO THE HOTEL STAFF
The hotel rooms are spacious, neat and clean. and the staff is
Friendly, courteous and helpful. Thank you Milenes for your service and for making all hotel guests feel extra special. I was greeted with a smile when I arrived at the hotel and when I left. The hotel is conveniently located near I-95, downtown city place, Brio, BB King, lots of restaurants to chose from. Blue Martini. the Cheese Cake Factory, Macys, H&M, Banana Republic, LA Fitness a brand new Bowling Alley, a movie theatre, a Comedy Club, and for beach lovers, Singer Island Beach is located 15 minutes away from the Holiday Inn Hotel. The price I payed and the service was worth my stay. Thank you Milenes.
August 28, 2014
Rated 4.0 out of 5.0 by thedogmmm Good place to stay
Was in West Palm for weekend business. Upon arrival, the building exterior was in the process of a renovation. (good thing, they are reinvesting). Received a pleasant greeting from the staff and had a speedy check-in. The room, for the most part, was neat and clean. Only issues were the lack of a complete vacuum of the carpet and one of the chairs. In the bathroom, the stopper was not functional and fell apart (but I really did not need it). Quite a bit of air conditioner noise from my unit and the adjacent rooms, but not to a point you cannot sleep or relax. Very comfortable bed and pillows.
August 28, 2014
Rated 5.0 out of 5.0 by mark327 clean and comfortable
very clean and comfortable hotel with a good and catering staff...
August 27, 2014
Rated 5.0 out of 5.0 by Chop1 Great Place to Stay
I must say that my wife and I had a great time at your hotel. My room was clean and the staff were great. Although there was construction going on at the hotel at time, I had no problems getting in or around the place.
I would like to give a special thanks to the staff: Scott Barnhill, Steve and Jessica for helping us with great directions and recommendation about the city of West Palm Beach. Scott was on top of his game because he was able to answer "every" question that my wife ask of him.
Hope to see you guys again in November.
August 27, 2014
Rated 5.0 out of 5.0 by Rolandw Excellent staff
Staff seem to be glad to see us there. They wanted to help.
August 25, 2014
Rated 5.0 out of 5.0 by Arin2417 Great, Helpful Service!”
Managers David and Rick saved our tired hearts and bodies when our car became disabled nearby in the middle of checking out. They were kind, hospitable, helped us to find local repair shops, use hotel phones, and allowed us to check-out late! We couldn't be more grateful
August 25, 2014
Rated 5.0 out of 5.0 by cableguyy comfortable bed
this was a one stay which fitting my needs for the night
August 22, 2014
Rated 5.0 out of 5.0 by biggredd18 comfortable beds and just relaxing
We flew in for a flight to Las Vegas and we stayed here and we enjoyed. We really didn't do much but we were disappointed that there was really no where around to eat without having to call for it. Wish it was some walking distance places to eat at. But beyond that this place is great
August 21, 2014
Rated 3.0 out of 5.0 by Phunt Comfortable,convienient to airport
Extremely close to airport with a free shuttle service that will go to City Place as well, for shopping/dining. On site dining and bar service is a plus. Small pool to relax by.
August 15, 2014
Rated 5.0 out of 5.0 by betty3 Fantastic service
Really great hotel in a convenient location to the airport. Staff at the front desk were outstanding, made us feel very welcome. Great value for a comfortable clean and quiet room.
August 13, 2014
Rated 4.0 out of 5.0 by BRLI Location, price and condition are acceptable
For personal travel, it is good enough, in terms of location convenience, clean rooms, and internet availability.
August 11, 2014
Rated 5.0 out of 5.0 by garyl59 pleasantly surprised
Great place to stay while visiting family in the area. Convenient location and easy to find. Not much in walking distance but a short drive to lots of good food and beaches. Hotel was clean and staff were very courteous. Beds were especially comfortable. No problems here and would recommend this hotel for a clean and comfortable stay.
August 8, 2014
Rated 4.0 out of 5.0 Great staff, nice view
The staff was very pleasant and helpful. The air conditioner worked poorly, and the room was too warm and humid, no matter how I set the thermostat. I was busy and failed to report this to the staff.
August 5, 2014
Rated 4.0 out of 5.0 by VickiLE Good Location
Location was very good. Staff very helpful, Room clean. Breakfast awful and beds too soft for my taste.
August 5, 2014
Rated 5.0 out of 5.0 by Norm426 Great for early morning departure at the airport.
Stay at the Hollday Inn the night before your flight, leave your car for several days, use the HI shuttle in the morning for the flight and back again when you get back, get your car and go home. Extremely convenient.
August 1, 2014
Rated 4.0 out of 5.0 by Nilequeen Good Hotel
Overall, I enjoyed my stay here and would come back to this hotel again.
July 31, 2014
Rated 1.0 out of 5.0 by Stephanie2415 WORST hotel stay ever!
Normally i never write bad reviews, in fact, I have never. But as business owners, I know if my employees were treating my customers poorly I would definitely want to know. With that being said, we had a total of three different rooms, one for two nights, one for three, and the other for only one from Friday to Monday. In one of the rooms there were three small children. One had a nose bleed in the morning getting blood all over one bed and the other bed had a bunch of spills from the kids. At 12pm I came into my room where the maid was cleaning. I asked her if she could change the bedding due to the children. She said she already did and left. The stains were still very clearly there so I called down and requested she return. After 2 hours she never came so on my out I stopped at the desk and told the manager she still hadn't come. He apologized and assured me it would be taken care of before my return. At 6pm I got back to the room and could tell she had been there only bc a pile of towels laid in the bathroom, not hung like they usually are. The stuff was still all over the bed. I then took picture of four different places on the bedding and came to talk to a manager. This manager was so rude to me! He told me the maid had changed the sheets and basically that I was lying to him?!?! What?? Have you ever?? All I want is clean sheets people! After twenty mins of subjecting myself to one of the most insulting conversations he said they would come and change them. And hour goes by and the maid finally shows up. She brings TOWELS...a vacuum, toilet blow cleaner BUT NO SHEETS OR BLANKETS!! Now mind you the reason for our stay was a job my husband and his workers were doing. These guys had been working for 12 hours and as soon as they get to the room covered in dust and paint and concrete my husband can't shower because for some reason she is cleaning the bathroom instead of simply CHANGING MY BEDDING!! After a while she explains to me she doesn't have sheets and will be right back, she returns with sheets. Puts them on and explains she doesn't have blankets and would be right back...so the very reason you came you weren't prepared for?? The only thing you needed to bring you didn't?? Then the next morning when it is checkout my husband is working and I have to check out by myslef. I get off the elevator with a completely full luggage cart that I can barely push, a baby in my arms, and twin 4 year olds fighting over something. An employee behind the desk said to me I have a guest waiting for the cart so when your finished packing your car please bring it to me don't let anyone else take it........yes once I manage to SOMEHOW get to the far end of the busy parking lot pushing this cart that has so much stuff I can't see over it WHILE I hold a baby WHILE I try to hold twins hands once I unload everything I will DEFINITELY LEAVE MY CHILDREN ALONE IN THE CAR TO RETURN THIS CART TO YOU??? Thankfully the other girl standing next to her realized how completely RIDICULOUS that was and offered to help me out, giving the other girl a completely dumbfounded look. We do a lot of business in WPB and stay in hotels ALL the time, and this was by far the worst I have ever been treated by any hotel staff. The pictures attached are after they said they had changed the sheets and cleaned the room as if we were first checking in..... This was our first time staying as a IHG rewards club member...wow
July 31, 2014
Rated 5.0 out of 5.0 by SMITH Baby Comfortable bed and great service.
Hospitality is amazing and I would recommend this location to everyone.
July 30, 2014
Rated 5.0 out of 5.0 by DougNYC Wonderful stay!
The food and service at the restaurant was GREAT!
Room was comfortable and clean.
Was very satisfied with the hotel overall.
July 29, 2014
Rated 4.0 out of 5.0 by bad bob Can't beat the service
Outstanding staff. I arrive every Sunday night and your shuttle promptly picks me up from the airport. When I arrive, Scott at the front desk has my sign-in package all prepared so there is no waiting. Your two bar maids, Lisa & Wendy are truly professionals and know what customer service means. I get your delicious breakfast buffet every morning and Monica is always there to serve and without asking, brings me a cup of coffee to go. GREAT JOB !
July 28, 2014
Rated 4.0 out of 5.0 by Budhall Excellent Stay
Thoroughly enjoyed our 8 days here this trip. Found this to be a great place to rest and base our activities from.
July 27, 2014