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Rated 4.4 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Clean room and clean bathroom. Was excellent value for the price. Breakfast was great as well. July 22, 2015
Rated 2.0 out of 5.0 by Don't Expect Your Room to be Ready I was a little irritated to find after driving 8 hours our room wasn't available. We arrived 30 minutes after check in so it should have been. We preceded to wait with our children in the car and watch a movie. After about an hour we were finally able to check in to our room. Which wasn't the cleanest. The staff offered no apologies and I was more than mad especially for paying the money we did for the room. July 21, 2015
Rated 5.0 out of 5.0 by Kalamazoo Front desk staff were extremely helpful. Recommended dining options with maps of the area. Breakfast was missing hard cooked eggs on my second day, but everything else was as usual. July 19, 2015
Rated 4.0 out of 5.0 by Clean and Comfortable Great Staff, quiet area easy access to Highways. Plenty of parking and well lit. Above average for a Holiday Inn Express. Would like to have a Small Bar Fridge in room. Room was clean and tidy. July 15, 2015
Rated 4.0 out of 5.0 by Great Service Great service during my stay. Excellent breakfast. Clean room and hallway. Staff was helpful. July 15, 2015
Rated 3.0 out of 5.0 by Too Many Spiders When I walked into my room I found a spider in the sink. When I was about to take a shower before dinner I encountered two more spiders that were in the shower. When I returned from dinner there was another spider on the bathroom counter. Lastly when I awoke there were two more spiders in the sink. I also noticed in the corner of the room there were two spiders nests by the floor lamp. As you might expect I didn't sleep well with the thought of spiders crawling all around me and the room. Please do something by Room 104 and please spray everywhere around the hotel for everybody sake. July 12, 2015
Rated 5.0 out of 5.0 by Great place to Stay We love the breakfast buffet, which had a variety of hot and cold items. We had many choices for breakfast, which pleased our group. The service at the buffet was also very efficient and friendly. We also experienced a very helpful and friendly front desk staff also! July 9, 2015
Rated 4.0 out of 5.0 by Great service, good stay Although construction made finding and accessing the hotel site a bit tricky (signage was really small), we had ample space to park and access the building. Staff were very courteous. The beds were a bit too firm for our tastes, overall comfort met our expectations. Even though we did not have time to use the pool, we were impressed that there was a handicap access lift. July 9, 2015
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