Rated 4.2 out of 5 by 70
Rated 4.0 out of 5.0 by Midq Good location
One nite stay okay. Awkward room layout to use desk. Fancy chair instead of desk chair. Room price high with no breakfast discount. Staff and service was great.
June 29, 2014
Rated 4.0 out of 5.0 by JoeMcG Great service
Staff was most helpful and friendly, hotel was clean and attractive looking. The bed was comfortable, too. We did have some problems with adjusting the thermostat and my wife didn't like the configuration of the walk-in shower (but I did). Staying here was a good decision.
June 19, 2014
Rated 5.0 out of 5.0 by gingerb66 Close to Casino
I think the price for the room was a bit high, but it is a nice hotel with friendly staff.
June 19, 2014
Rated 4.0 out of 5.0 by Seahawk89 Good place to stay
Everything about this place is great! Except the bathroom sinks! Pathetic water flow!
June 14, 2014
Rated 5.0 out of 5.0 by Josie44 All around great hotel
Close to shopping
GREAT PLACE TO STAY!!
June 11, 2014
Rated 3.0 out of 5.0 by bud55 TV issues
I understand you are in a conversion process with issues beyond your control. For two stays, however, my TV had no or limited digital channel access including the local network stations.
June 9, 2014
Rated 5.0 out of 5.0 by Dking-Farrow US Excellent stay in Battle Creek
Great Service, comfortable rooms, great restaurant and bar, located near shopping and highway.
June 8, 2014
Rated 4.0 out of 5.0 by Panzer3 Nice enough
This is a fine little hotel clean and polite staff but costly for a small town with another newer hotel accross the street opening soon
June 5, 2014
Rated 5.0 out of 5.0 by DemitriTG Great place with superb service
Will stay there next time in Battle Creek, Michigan
The staff was very helpful and friendly
June 4, 2014
Rated 4.0 out of 5.0 by Reyvicg Hospitality was Great
We booked our room on IHG website while in the parking lot. Our reservation was ready when we walked in. The front desk staff were very pleasant. After we checked in we decided to run to market and grab some snacks and drinks to relax on the patio for a bit. After we sat down at the patio the staff came out and explained that we could not consume our own adult beverages and snacks on the patio because it was part of the restaurant /bar. However , they immediately offered to bring a banquet table out and set it up in the grass area which was not part of the restaurant/bar property. And to tip it off the staff still checked on us regularly to see if we needed anything. A+ in service that night.
May 29, 2014
Rated 5.0 out of 5.0 by Dannyski My new favorite hotel in Battle Creek area
Great location. Convenient to stores, casino, restaurants, and area attractions. New furnishings and nicely kept. I use the fitness area and would like some upgrades there. Use a Double Tree for a benchmark. I will be returning to this property often.
May 26, 2014
Rated 4.0 out of 5.0 by JAC1230 Excellent staff and convenient location
Stayed here for five nights for business. I appreciated that there is a Meijer right next door because I don't like to eat every meal out. Kalina was very helpful in getting me a room with a refrigerator - I have specific dietary needs which is another reason I don't eat out every meal. Her people skills are excellent, and I can tell she likes her job. I would recommend staying here because it is a newer hotel and close to good shopping and restaurants.
May 16, 2014
Rated 5.0 out of 5.0 by Treed74 Great Stay
My husband and I have been to the Battle Creek location twice and both times the service was excellent very friendly staff. The rooms are very comfortable and clean.The beds have very big and fluffy pillows and the beds are very comfortable. I can not rate the food because we have always ate out. Its well worth the money to stay here.
May 6, 2014
Rated 5.0 out of 5.0 by dandone great restaurant staff!!
is a very comfy hotel, just like all your hotels that i have visited.
April 27, 2014
Rated 4.0 out of 5.0 by Marley123 Review of Stay
I really like the facility and staff. Would like to see the breakfast option re-added or a continental breakfast added.
April 14, 2014
Rated 5.0 out of 5.0 by M.Premier Great customer service.
When I arrived at the hotel, the computer system was currently down so checking in took a bit longer than usual but that was fine. The staff on hand were all very pleasant and were great team players in assisting the relatively new employee who was checking me in. After I made it up to my room I realized that I needed a plate for my dinner and went back to the front desk and Kalina was very gracious in assisting me. She made her way back to the kitchen and shortly after came back with two options that I could use. While I had her there, I inquired about some check in bonus points that I didn't receive from a stay I had a month prior at another location and asked if anything could be done. I had my Rewards Club number on my phone and she took down my information and offered to credit me the missing points which I appreciated. During that exchange, I realized that I placed my cell phone in the same pocket of my room keycard, so she took care of the keycard just in case it had been disabled. About 5 minutes after I made it to my room, I received a call...it was from the front desk. Kalina was checking in to see if I made it into the room ok which I thought was just awesome. All in all, it was a great experience and stay. The only thing that could have made it slightly better...was if the room had a fridge lol.
April 12, 2014
Rated 5.0 out of 5.0 by Ricemeister Staff and Service
All of the staff were very kind and considerate. I had great service. When there was a complaint about a certain group in the pool area they went ahead and dealt with the situation right the and there. I will definitely be looking to book again next year!
April 3, 2014
Rated 3.0 out of 5.0 by ITraveLalotthesedays anothe Battle Crick trip
This Hotel has been reliable. however Platinum members no longer have brekfast included.
March 31, 2014
Rated 5.0 out of 5.0 by punmasterpele Probably The Best
Probably the best Holiday Inn that I have stayed in. Staff was great. Arrived early and they had my rooms waiting for me. Great experience.
March 19, 2014
Rated 5.0 out of 5.0 by Marley123 Enjoyable for Work Stay
Sad to say, the breakfast is no longer complimentary for Platinum members.
March 18, 2014
Rated 5.0 out of 5.0 by Wee Willie Amazing Staff
The front desk staff at the Battle Creek Holiday Inn is second to none. Colina goes out of her way to make sure the guests are satisfied with their experience. Kelley, Rick, and Jeremiah are always quick to greet you as you walk by the desk and are also willing to go above and beyond to assure the guests a relaxing experience. I stay at this hotel on a weekly basis and couldn't imagine staying anyplace else. Battle Creeks best.
March 10, 2014
Rated 4.0 out of 5.0 by Post3-8 Confortable Stay, but was disapointed when I needed to extend stay and was denied .
I had understanding that as a platinum elite member I am guarenteed extended nights. But was further disapointed to find out the following day, had the desk attendant informed me, I could have moved to a partner hotel. Instead was left to my own vises, & had to search several hotels before I found a room.
March 9, 2014
Rated 4.0 out of 5.0 by Donewithwinter Great Place but beware if using reward points
We have stayed many times here. Beautiful hotel! Nice clean, rooms same. Beds always comfortable. Staff at desk have always been very helpful and friendly. Have only done morning buffet a couple of times and always a good experience. Only a couple of draw backs.... It seems about every other time we stay using points -- our credit card ends up getting charged, either full room amount or around $25.00. And not on credit card prenote - but actually charged to card. When we call they do correct it quickly, but should not happen in the first place. Also only other complaint -- very little signage to let you know where or how to get to the hotel.
February 16, 2014
Rated 5.0 out of 5.0 by Keith27 Great service
The staff is wonderful. They do everything in their power to give you the best possible experience. The rooms are clean and comfortable. The beds are very comfortable. I love having the restraunt and bar in the hotel. After spending close to 200 nights here it's my home away from home.
February 8, 2014
Rated 5.0 out of 5.0 by LonnieT Staff at the Battle Creek Holiday Inn Select
The Staff at the Battle Creek Holiday Inn always make our stay a relaxing and enjoyable. The facility is very nice. My only REAL complaint is with the water faucets in the rooms. The "water saver" function does not allow enough water for most functions.
January 23, 2014
Rated 3.0 out of 5.0 by jimbosvo1 breakfast
never have i ever paid for a hot breakfast in 5 years of travel wrestling. will not come back. No refrigerator in room???
Overpriced to what I could get at another chain!
January 2, 2014
Rated 5.0 out of 5.0 by Icestorm2013 Outstanding staff
Staff working Christmas Eve and Christmas went out of their way to make my stay (due to power outage) pleasant and comfortable. I cannot say enough about the GREAT staff and the outstanding service they provided!
December 28, 2013
Rated 4.0 out of 5.0 by Crouch Good Breakfast
They fixed fresh eggs and bacon for Breakfast with plenty of good fruit.
December 23, 2013
Rated 4.0 out of 5.0 by Laurie0429 Frequent Traveler
the staff at the Battle Creek Holiday Inn are AWESOME. I am there every week and they are always pleasant and attentive.
Please let the front desk staff wear warmer clothes during the winter months, the front sliding doors were stuck open and they graciously smiled as they shivered.
Can't say enough good things about Anita, Jody, Rick, AJ, Colina and Corey!
December 14, 2013
Rated 3.0 out of 5.0 by kidoc Food was cold
Hot food was cold both at dinner and breakfast. Then I had to pay extra for the privelege to eat the cold "hot breakfast". The staff tried their best to serve our team as well as they could. Check in was easy and fast.
December 2, 2013