Rated 4.3 out of 5 by 61
Rated 4.0 out of 5.0 by West Michigan Wolverine Great service
Great service, everything else is so average it hurts.
July 6, 2014
Rated 3.0 out of 5.0 by Cold Pool OK But could use some touching up
They had upgraded to a king room which was nice, but the Man at the front deck was talking to customer on the phone for quite some time, finally after the caller decided he didn't want the room, he gave us our room keys. No mention of being a Platinum Guest, but that's of little concern. The pool was way to cold to swim in. Thank You
June 12, 2014
Rated 5.0 out of 5.0 by contented guest Accomodating accomodations
It's been several years since I've stayed in a Holiday Inn, and this hotel will make me consider staying with the chain more often. The staff went out of their way to be helpful, the equipment in the exercise room was very nice, and the room was clean and comfortable. The room furnishings and decorations were up to date, and, as I was visiting friends while in town for business, the common area next to the lobby was great with its seating and tables. I would definitely call them the next time I am in the area.
June 11, 2014