Rated 5.0 out of 5.0 by DrBear Thanks Debbie
I travel to Kanab for work every other week. I find the Holiday Inn Express there as a great place to stay. Being on the road can be stressful. I really appreciate being able to relax. The rooms there are clean and comfy (all be it that the décor is a little too Wild West tourist for my tastes). But Debbie is the bomb, greeting me with a smile, quick to get me my key and on the way to my room. She’s engaging, friendly, knowledgeable and on-the-ball. All the staff is great, but Debbie has that something extra that makes me want to come back to stay again and again.
April 23, 2013
Rated 5.0 out of 5.0 by bbryant Good location
This Holiday Inn is located in a great location when traveling to many of the National Parks in Utah. Several restaurants and a grocery store are located within a short walking distance. This property provides what one becomes accustomed to when staying at a Holiday Inn Express. I am always happy with the breakfasts they provide.
April 21, 2013
Rated 4.0 out of 5.0 by Didi48 Great Place to Rest When Travelling in Red Rock Country
The HI Express Kanab provides good value for money when you travel between National Parks in Utah and Arizona. Clean standard rooms and a decent breakfast (including eggs and other hot stuff) make you fit for a day of adventures.
April 17, 2013
Rated 3.0 out of 5.0 by chalclear Thin floors, no clean sheets, room not cleaned properly
This property has very thin floors. We asked for a high floor and on the side of the view and were given neither and unfortunately, the people who were above us THUMPED their way through every night. Even when the room changed occupants, we were unfortunate enough to be woken during the course of the night and early in the morning with thumping going on above us. When it became too much, we complained to front desk and asked them to make the occupants aware of the thin floors and what was happening beneath them but this did no good.
We were checked in for 8 days and in that time, the room was neither vacuumed nor dusted. After four days, we had to ask when, if ever, the sheets are changed during our occupancy and only then were they changed. Beds were not made properly each day - sheets just 'pulled' up so had to pull the bed apart each morning to ensure the bed was properly made. Staff were lovely though - a pity we couldn't say the same about the property.
April 14, 2013
Rated 5.0 out of 5.0 by Bagit Nice new property!
Located right in the center of town so everything is in walking distance. Will definitely stay here again.
April 10, 2013
Rated 5.0 out of 5.0 by jdogtann Excellent room size
I was traveling with my wife, another couple, and a friend and we scored the perfect room here at this Holiday Inn. A room with 3 queen size beds was perfect for us after hiking 47 miles across Zion National Park.
April 8, 2013
Rated 4.0 out of 5.0 by sven122 Great service
Enjoyed our visit. Location and restaurant recommendation were great.
March 9, 2013
Rated 4.0 out of 5.0 Great stay, poor customer service regarding billing.
Our stay was great however two days after we got home we had an additional 115 dollars charged to our card. When I called they said that the cleaning staff notified them that we had a yellow lab we were hiding and the room was a non-pet room and that was the reason for the charges. When we made our reservations I told them we had a dog. Every day about 3 times a day we took our dog in and out of the hotel right past the front desk and all their employees. When we arrived the front desk lady said that they had a suite available that they were going to upgrade us to for free. We were so excited! Well that room wasn't a pet room come to find out and they charged us for the "non-pet" room cleaning fee. It has been a week now since they said they would refund us our money and it still has not happened. I've called several times to find out why and they said it will go through. Our stay there was AWESOME. I would definitely recommend it except for the fact that we have had this nightmare afterwards. I don't know that we will be staying there again. If there was a hotel with as great of rooms and facilities in the area we would definitely stay there instead of Holiday Inn Express. But this is the nicest hotel in the area so we would consider staying here again. If this happens again we will stay somewhere else regardless of how nice this hotel is.
February 19, 2013