Rated 1.0 out of 5.0 by Yaco1 poorly trained personel
This property will not recognize you as a Priority Club Member. They did not award me for the full 4 nights of my stay basically stealing from me and not treating me as a valued Priority Club Member. If you are a Priority Club Member DO NOT under any circumstances stay at this property as you will also become a victim of being mistreated. The entire staff of this property is very poorly trained and is COMPLETELY INCOMPETENT.
January 1, 2013
Rated 5.0 out of 5.0 by Karate94 Newly wed couple
My son recently got married and the newly wed couple spent their wedding night at this fine hotel. They were very excited to see their room decorated for the occasion. They said the hotel experience was excellent.
My experience with the staff was great. Everyone each time I stopped to drop off more room goodies was pleasant and helpful. Candy went out of her way to provide excellent service. Her extra effort allowed me to take care of everything without having to worry about how that time would fit into the exciting weekend.
Thank you for all your service!
November 29, 2012
Rated 5.0 out of 5.0 by EHAL Home away from home
We were caught in the dark and traffic due to an accident. I called and Bill answered the phone, took our reservation, and gave us excellent directions. What a relief to drive up and know that we would be able to get a good night of rest! Thank you!
November 16, 2012
Rated 5.0 out of 5.0 by bowtye1940 Overall great experience
After looking for a hotel in the Charlotte,Concord(Charlotte Motor Speedway)area, I looked at this Motel, and it was actually the far better value, and was easier to get to than motels afew miles closer to CMSW) and the property was very clean, and well appointed, again thanks to entire staff,made the entire group I was with (say thanks for picking this H/I.
November 2, 2012
Rated 5.0 out of 5.0 by Don12 Nice Place to Stay
Holiday Inn Express in Concord/Kannapolis is the place to stay if you are in the area. Close to Rte 85 & many stores & restaurants.
The entire staff is very welcoming & helpful. A great plus is the very friendly Breakfast service provided by Tammy & Jean.
October 27, 2012
Rated 5.0 out of 5.0 by Drewn Great place to stay
Great location, service and comfort. My only complaint is that the bathroom fan cannot be shut off when the BR lights are on, which is annoying, but that is just a personal preference. The staff was outstanding, room very clean. I would recommend this hotel to others.
October 25, 2012
Rated 5.0 out of 5.0 by TrailBoss20 Over all experience
We attended a car show held at the hotel. T he staff was helpful especially in the breakfast area. THey could not help us out enough at breakfast.
October 15, 2012
Rated 3.0 out of 5.0 by swampone Great stopover location.
The person at the front desk was courteous and quick. The room was clean and the bed was comfortable. The only reason I didn't give it all excellent was the a/c was off went we arrived and it was the middle of the summer. The room was very hot and humid, nearly 90F. Felt like a steam bath. It was late and we were tired, so I didn't ask for another room. It really never did cool off and de-humidify by morning.
October 6, 2012