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Rated 4.4 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by Staff very friendly and nice. We had a great nights stay at this Hotel. We were there for leisure ( a family wedding) which went beautifully. Rooms were very clean and comfortable. Had everything we needed for the night. Breakfast in the great room was awesome. Omelets, gravy, biscuits, donuts, cereal, fruit, coffee, juice anything that you wanted. I would like to give the service staff a big boost. Everyone one that I met spoke, said good morning, are you having a nice stay,etc. I just thought that was great, They seemed like they enjoyed their job and it wasn't just work . Everyone super friendly. If I am back in area I will definitely stay at the Holiday Inn Express. October 23, 2014
Rated 4.0 out of 5.0 by In and out Checked in late, left early. Everything was in order. Thats why I frequent the brand. Very few surprises. October 20, 2014
Rated 5.0 out of 5.0 by Great hotel experience Being a new road warrior I have come to appreciate some "necessities": good customer service, a clean room, comfortable bed, quiet hotel during the night and a good breakfast. My stay at Holiday Inn Express in Concord exceed this. From the warm greeting when I checked in to the large room and large bathroom to the comfortable bed and quiet night followed by the breakfast breakfast beyond the cereal and bagel option I had a wonderful experience. I will be back and highly recommend this hotel to anyone else who finds a need for a hotel in the area. October 17, 2014
Rated 5.0 out of 5.0 by Another Good Stay As always, you can count on it, in every basic way. October 14, 2014
Rated 5.0 out of 5.0 by Friendly Staff, very nice rooms The staff was friendly and very helpful. The room was clean, modern and comfortable. The breakfast was very nice. We enjoyed our stay and would definitely stay there again. October 12, 2014
Rated 2.0 out of 5.0 by CUSTOMER we were attending regional meeting the room appeared clean, air conditioner filter was dirty, odor in hallway was very bad, carpet in room very stained, breakfast VERY bad same bad food every day, taste like same food just rewarmed ,no variety ,microwave food. elevator very slow ,no ice machine on every floor ,had to go up or down to get ice. October 12, 2014
Rated 5.0 out of 5.0 by Enjoy your sleep Great desk staff, understood need for sleep and to get a small child in bed due to exhaustion of riding for 12 hours. Queen bed were nice. Elevator back to room noisy but other wise a great place and clean and near a lot of options. Breakfast needed a little more options and non perishable options for late risers or late check-ins, but it was ok. Wish HIE pools were open 24/7 for those who travel or work odd shifts as my family does. October 10, 2014
Rated 5.0 out of 5.0 by Awesome Stay and Staff The staff and hotel are awesome. All my expectations were exceeded. Would recommend this hotel to anyone!!! October 10, 2014
Rated 4.0 out of 5.0 by what we needed The HI Express offered everything we needed for a quick night during our travels. We wished there were more "fresh" choices for breakfast and that the tables would have been wiped more frequently, as it was a busy morning and there was no place to sit except at a dirty table. October 7, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Nothing to complain about. Very nice staff. Good location. Easy access to highway, restaurants, stores. Would stay there again. October 7, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a nice hotel. The staff are very courteous. The rooms are always fresh and clean. There is never a smoke smell in non-smoking rooms. October 7, 2014
Rated 5.0 out of 5.0 by Fantastic place to stay this property is a great place to stay the staff is very attentive,especially the house keeping and the maintenance man I had an issue and it was taken care of immediately,the breakfast is always great. I would recommend this property to anyone visting tne area October 7, 2014
Rated 5.0 out of 5.0 by No worry We have been staying at Holiday Inn Expresses for about 4 years now. This was the first time here. We appreciate the quality, price and no worry stay. Thank you. October 3, 2014
Rated 2.0 out of 5.0 by Don't accept a room adjacent to the Elevator It sounded like I was trying to sleep inside the mechanical room for the elevator...heard it move all night long. Don't accept a room next to the elevator. September 23, 2014
Rated 5.0 out of 5.0 by Great Friendly Hotel The front desk people, Bill, Holly and Susan? only met her once as she was day shift Mondays thru Friday, were all very nice and seemed to be friend from the start of our vacation. They would suggest places to eat, places to see and even suggest a laundry mat to go when we wanted to wash our clothes the fastest! The breakfast had a pancake machine hat was the best I have seen! The lady in charge of housekeeping was also very friendly as well as her staff. My wife and I would go out of our way to stay there again! We never once felt like we were alone on vacation. Even Alan the maintenance man would stop and talk to you! September 16, 2014
Rated 4.0 out of 5.0 by CONCORD Breakfast staff needs to step it up. Food was cold and slow in refilling. September 15, 2014
Rated 5.0 out of 5.0 by Great Hotel, as expected by HI Express Perfect stay. I always stay at this hotel when in Concord. I'm always treated as a valued customer. September 2, 2014
Rated 5.0 out of 5.0 by concord holiday inn express very professional and friendly very comfortable and well suited for use for business August 30, 2014
Rated 5.0 out of 5.0 by Great visit The staff was excellent, very comfortable, clean room, and a very good breakfast. It was the quietest hotel we have ever stayed at. Indoor pool looked very appealing. August 28, 2014
Rated 2.0 out of 5.0 by No so satisfied Room was ok except for the pull out sofa the mattress was a spring mattress and it was HORRIBLE!!! Don't go there for a baseball showcase and expect to get a good room they give you what they have left... August 28, 2014
Rated 2.0 out of 5.0 by wifi and internet worthless never could get wifi to connect..ethernet connection was took forever and was slow to connect..wasnt even worth using too much of a hassle. August 25, 2014
Rated 4.0 out of 5.0 by NC tour Nice stay, good staff, internet kept crashing very frustrating. Your survey is way to long. August 22, 2014
Rated 3.0 out of 5.0 by Sheets were dirty and bathroom smelled bad. When we arrived I immediately noticed that the bathroom smelled like urine. I proceeded to check the sheets and one had been changed and one was dirty. We were given another set of sheets to change the bed ourselves. Overall not a clean room. August 20, 2014
Rated 5.0 out of 5.0 by Good Bussiness I highly recommend the IHG in concord. The rooms are clean and up to date, the staff is always their to help with a smile, the breakfast was a great start to the day, and it was quiet and comfortable at the end of the day. It is surrounded by fast food or a few nice restaurants. overall very pleasant. August 19, 2014
Rated 4.0 out of 5.0 by Concord Holiday Inn Express August 2014 Nice hotel. Clean with friendly staff. Conveniently located near shopping and restaurants. August 18, 2014
Rated 5.0 out of 5.0 by Great staff,awesome breakfast A wonderful stay , thanks to staff, and very nice clean rooms. I will be back. August 9, 2014
Rated 5.0 out of 5.0 by Relaxing place to come to after a days work I was most impressed with the gentleman who checked us in.He had wonderful recommendations for local restaurants. Breakfast staff was very courteous too. August 9, 2014
Rated 5.0 out of 5.0 by Another great stay We were in NC for our family reunion.. the staff were great.. The manager Jennifer runs a good hotel and everyone keeps it running smoothly. We were allowed use of the breakfast room for our Saturday night meet and greet with our family and it was great, and everyone was very accommodating. Had a very good stay and will be back when it's time for our next visit.. August 8, 2014
Rated 5.0 out of 5.0 by Awesome Hotel and Staff I have stayed at a lot of hotels and this hotel and staff are the best. It seems as if they are one big family and it is reflected in how they treat their customers. If you are staying in the Concord area, you cannot go wrong with this hotel. August 7, 2014
Rated 5.0 out of 5.0 by Another Great Stay Just got home from a 5 night stay.. again everything was great.. Jennifer, Candy and staff were wonderful as always.. Thank you so much for making our Reunion a success.. everyone was so pleased with the hotel. The internet was a little iffy at times but most of the time everything was good.. Can't wait to see what things look like after the remodeling.. See you all again.. August 7, 2014
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