Rated 4.6 out of 5 by 131
Rated 3.0 out of 5.0 by billbu terrible tasting water
water tasted terrible and it made the coffee taste bad. No fresh baked cookies in the evening. These are the little things I expect from HIE and get from most franchises accross the country.
October 15, 2013
Rated 5.0 out of 5.0 by SPCKfan Very nice place
Great place to stay! Newer hotel with very nice accomodations. The price is right, however the 25% tax/fees added to the bill are outrageous! We'd consider staying again because of the great location and niceness of the hotel, but would think twice b/c of the fees/cost.
October 15, 2013
Rated 5.0 out of 5.0 by Narny First time in Kansas City from DC
I was very impressed with this hotel. The decor was very chic and the staff was very nice thank you Carlos for your greetings. . Living in The DC area my expectations are very high. For the price and the location and having a nice & clean hotel to come too after a long day. Was a perfect stay. Having a gas station right next to the hotel was so convenient if you have a rental at the airport. Plus the bath & body works soaps & eye make up remover was a bonus. I recommend this hotel. Safe & comfortable. And clean. Very happy. :))
October 4, 2013
Rated 5.0 out of 5.0 by Strobel76 Very nice!!!
This is the nicest Holiday Inn Express I have stayed in so far. The front desk staff is very professional and courteous. Very pleasant experience. The only downer for me was no gravy to go with the biscuits for breakfast and the staff for breakfast could have been friendlier.
October 3, 2013
Rated 5.0 out of 5.0 by Deb140 Relaxing and clean
Very new and clean. Friendly and attentive staff. Great value! We stayed over a weekend and there are many very good restaurant and shopping choices within a couple of miles. Zona Rosa is worth checking out. Breakfast was very clean and we'll stocked but the selection was just so-so. Definitely recommended and we will stay again.
October 2, 2013
Rated 5.0 out of 5.0 by GrannieGJL Very nice hotel
This hotel seems to be nearly new. Everything was impeccably clean. I'm kind of a fanatic about clean. Also very quiet. We did not hear any airport noise. We used the pool and hot tub. The area is nice and they provided towels--also nice. Breakfast was typical of a free hotel breakfast. Nice variety and all you need to get going in the morning. We were visiting relatives in Kansas City, but it is nicely located for the airport. I'd recommend this hotel to anyone looking for a very clean, reasonably priced stay in Kansas City.
October 2, 2013
Rated 3.0 out of 5.0 by kevin189 I expect more from Holiday Inn Express
Beds were too firm, suppose to be queen size but seem small, breakfast needs more variety and quality: always sausages and always just a reheated uncooked patty, pool seemed over chlorinated and small, and as rewards member I had to ask for my free bottle of water. At this price I would expect this hotel to be on par with embassy suites- better food, better beds, a managers reception.
October 2, 2013
Rated 5.0 out of 5.0 by Dominga Beautiful Property!
Holiday Inn Express is always my "go to" hotel, but the location near the Kansas City airport was, by far, the best of all of the Express locations where I have stayed. The room with its appointments was just beautiful and so very comfortable. It was a plus to have a gas station right next door to be able to fill up the car rental before getting to the airport. Getting to MCI was a breeze. The hotel was absolutely spotless. I had a first floor room very close to the lobby which was the only downside of my stay as I could hear people talking in the lobby in the wee hours of the morning. Great value for the cost of my stay! Will stay here again.
October 1, 2013
Rated 5.0 out of 5.0 by john700 great new hoted
been to Kansas City many times and this new hotel they have built is by far the best of the Holiday Inn/HIE's we have ever stayed at. Great check-in (way early), great room, upgraded without asking, welcome bag,great service, excellent breakfast selection with a little something different 3-4 days in a row. Highly recommend.
September 30, 2013
Rated 4.0 out of 5.0 by MCItraveler Very nice hotel
Overall really like the hotel and staff was helpful. Only draw back was the road construction getting to the hotel but that someday will subside. Would I return, yes!
September 26, 2013
Rated 5.0 out of 5.0 by DSSC Quick but relaxing
This was a short trip but the staff were very polite and helpful. The hotel and room are in great condition.
The breakfast was hot and tasty. I will stay here again.
September 24, 2013
Rated 5.0 out of 5.0 by eljsyo Nice and new
Good location, new facility, very nice, not many hotels this nice in this price range. Will use again.
September 23, 2013
Rated 3.0 out of 5.0 by James194819481948 Hotel was very nice
The hotel is new and very nice. It is close to the airport. The breakfast was not as good as I have come to expect from HI.
The staff was not well trained . My room was not ready at 5 PM. The young lady at the front desk could not answer any of my questions, was not friendly and didn't seen to care if I was there or not. The TV was next to impossible to operate. There was no recognition for Priority Club members.
Overall the hotel was nice but nothing else stood out as exceptional.
I would stay there again but only because it is close to the airport.
September 21, 2013
Rated 5.0 out of 5.0 by cherrau WONDERFUL WEEKEND
THIS HOTEL IS OBVIOUSLY VERY NEW. EVERYTHING WAS CLEAN AND ATTRACTIVE. IT WAS VERY QUIET, AND WE ENJOYED THE WHIRLPOOL. THE POOL AREA HAD EARLY MORNING HOURS THAT YOU DON'T USUALLY SEE. THE ONLY COMPLAINT WE HAD WAS THE "COOL" TEMPERATURE OF THE WHIRLPOOL AT THE END OF THE 2ND EVENING, SO WE MENTIONED IT TO THE DESK CLERK, AND BY MORNING IT WAS NICE AND TOASTY.
September 11, 2013
Rated 4.0 out of 5.0 by OregonF New in Kansas City
This hotel is very new, so nothing is worn out. It is very close to the airport and has a great shuttle service that operates late and starts at 5:00am. Staff was very professional, Newton was a great front desk attendant, friendly and helpful. It is next to the freeway, so you do get some noise if you are on that side of the hotel. If you want great hotel that can get you to and from the airport quickly or need to hit the freeway fast, this is your place. It is in an area where there are many hotels businesses, so scenery is not the best but there are plenty of places to get a bite to eat that are close, plus the shuttle can take you where you need to go.
September 9, 2013
Rated 5.0 out of 5.0 by roxies444 Incredibly Clean
I and three of my daughters stayed at this hotel Sept. 5&6. We used the pool, spa, and laundry. Any positive claims about this hotel are all no doubt completely true.
The staff should all be getting a raise at this establishment, considering the spectacular job they are doing to maintain a sparkling environment for their guests. I actually saw an employee on a ladder polishing each one of the tiny glass globes that hung from a ceiling light. Two others were painstakingly cleaning every smudge from the interior and exterior of the elevator. The laundry room was immaculate, and as I exited I saw yet another employee making sure the glass surround was free of spots. The breakfast area is consistently maintained, and staff are present if you need any supplies refreshed. The décor is bright and contemporary. Prior to checkout, my daughter needed help with her baby carrier and several bags, and staff arrived promptly to assist her with the luggage cart.
We will definitely stay here again, and I hope management doesn't change so things will stay as great as they are. After all, staying at a hotel is supposed to be relaxing and hassle-free, so glad to have found that here.
September 8, 2013
Rated 4.0 out of 5.0 by duck1 great customer service
stayed here and took shuttle service to the airport. everyone here was great as far as service to customers needs. would give this the thums up
September 8, 2013
Rated 4.0 out of 5.0 by Nika29 Modern and clean.
I enjoy staying in clean and new hotels...and this matched those needs. I would recommend this hotel to anyone considering the area.
The only down sides were slow internet if any in the room. The pool and spa were highly saturated with chemicals and the spa was at best nuke warm.
Overall Great property and still has the new car smell!
September 5, 2013
Rated 5.0 out of 5.0 by JCspartan Very nice affordable airport hotel
Room was very nice. Clean and well kept up. Service was great including shuttle service from airport. Would stay again.
September 4, 2013
Rated 5.0 out of 5.0 by member1092387456 Great Hotel at a Great Price
This is a great hotel with clean rooms, friendly staff, great amenities and a great location. I try to stay here with every visit to the KC area and I always feel welcome from the staff. I highly recommend this location whether you are in KC for business or pleasure.
September 3, 2013
Rated 4.0 out of 5.0 by ssteddyeddie NEW IS GOOD!
We drove out of our way to stay at this hotel because it is so new. As we'd hoped, new is better! Clean carpets, great room conveniences like thermostatic temperature control, the ultra quiet VENT FAN that seemed to switch on when you walked into the bathroom. Hey, most places don't install one at all!
Great bed and flat screen tv at just the right level.
Breakfast was good. They had a few hot foods but, based on the reviews, I thought it would be another step above. UNlike other hotels, there was plenty of seating in the dining area.
We were glad we diverted to this location. It was an excellent value.
September 3, 2013
Rated 5.0 out of 5.0 by amaval Great customer service
I had a number of unusual requests to meet my business needs and Carlos was extremely helpful in everything I needed.
I always find your staff very helpful in giving me information and directions but this time customer service went beyond the norm.
September 2, 2013
Rated 5.0 out of 5.0 by Kenny0415 You should stay here!
This HIX has become my "Kansas City" favorite. Great staff, perfect location, feels brand new, a great bed, excellent value!! It's automatic for me, easy choice.
August 31, 2013
Rated 4.0 out of 5.0 by Roadhog01 Great hotel and staff
Fairly new hotel, with great staff at the front desk. Rooms are very nice and comfortable. I noticed my room did not get a through cleaning for a couple of days.
If you want to get into the excercise room at 5:00 when the sign says it opens, you'll have to get the front desk staff to let you in. For some reason the lock keeps guests out and management doesn't seem in any hurry to fix it.
Also in the morning, it seems they never have enough coffee. They should setup a coffee station on the lobby for those that don't want a breakfast.
August 18, 2013
Rated 5.0 out of 5.0 by Dsamuel326 Holiday inn quality love the new beds and bedding
Very comfortable and great location, treated well and good. Food
August 14, 2013
Rated 5.0 out of 5.0 by Jeni23 Service went over and beyond
We had an early flight, the front desk said we would miss the breakfast hour but they would have out a few choices for us. Excellent in my book. As well, they had the shuttle bus waiting for us right on time. I will stay with Holiday Inn Express in the future.
August 12, 2013
Rated 5.0 out of 5.0 by Jeff15 Great Stay
Our family took a short vacation to Kansas City and went to World's of Fun and Schlitterbahn. We picked this hotel as it was in the middle of both parks for travel purposes. I can honestly say this is THE BEST Holiday Inn Express & Suites that we have stayed at!!! The rooms are spacious (Suite) and the hotel is very clean & modern. Staff was very courteous and the overall experience was fantastic!!
I highly recommend this location to stay at if you are in the Kansas City MO area!
August 12, 2013
Rated 4.0 out of 5.0 by leahdawn Very LOVELY hotel!
Enjoyed our stay and the atmosphere and decor of the hotel was so chic!
August 9, 2013
Rated 5.0 out of 5.0 by texastea7 Excellent personnel and management
Very Nice room. Employees there for your service and needs
August 8, 2013
Rated 5.0 out of 5.0 by ShivD Comfort and near airport
I have stayed here few times this summer. Overall excellent service offered by hotel staff
August 5, 2013