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Rated 4.6 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 by Comfortable and Convenient Great place to stay. Close to downtown venues. Staff very friendly and very clean. Comfortable and roomy. October 2, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable bet and nice TV programs and great staff. I would of like to had a hot tub in the hotel. The convince of stores nearby was fantastic. I would stay again in the near future. I think that the staff was very polite and dressed very well and the maids servers was outstaying. September 30, 2014
Rated 4.0 out of 5.0 by Meets Expectations Consistent quality at HI properties, I know what to expect regardless of the location. September 29, 2014
Rated 5.0 out of 5.0 by Very Nice and Clean This location was very clean and comfortable. A great location with good breakfast choices (hot and cold). September 29, 2014
Rated 5.0 out of 5.0 by Kansas City, Kansas The location was perfect for the reason we stayed at HIE. I could not have been happier with my stay at KC, Kansas. September 28, 2014
Rated 5.0 out of 5.0 by stay at the HIE at KU Medical Center Outstanding hotel. Clean, quiet and convenient to everything we needed to do in KC. Good parking, easy in and out. September 24, 2014
Rated 5.0 out of 5.0 by excellant treatment This hotel had the best rate for the long term stay that I needed The woman at the desk when I called to make reservations, I was just checking around was extremely helpful convinced me to stay there. But I was glad I did. Across from the hospital made it so easy to go back and forth. Clean rooms and very comfortable Would highly recommend! Thanks Maggie and Randy September 16, 2014
Rated 5.0 out of 5.0 by Surprisingly up to date and comfortable I was initially concerned about the property given location and age, but I was very pleasantly surprised on all fronts - people were gracious and helpful, room was extremely comfortable. Only issue for some may be that the lobby is on the second floor, resulting in a somewhat odd first impression. September 14, 2014
Rated 4.0 out of 5.0 by Satisfied Nice hotel. I like that you had to have a key to get to the floors where the rooms were located. Seems like wasted space on the first floor. Hotel staff is very nice and the breakfast staff is absolutley wonderful but she knows what guest like at breakfast so let her make the choices! Pancake machine never woked properly while we were there - disappointing. Location of this hotel is idea - right on the KS/MO borderline, great. Would have like to have more covered parking. Storms came and talk of hail storms had me worried about my car. Eating places close by are a plus. I will stay here again September 12, 2014
Rated 5.0 out of 5.0 by Wonderful stay I stayed almost two weeks at the hotel while I found a permanent apartment in KC and my experience was great. Not knowing KC before, the location was very convenient. It is a big plus that the building itself is new and that there is always security at night. Even the Seven-Eleven and the Five Guys on the lower levels were extremely helpful. I do want also to make a special recognition to the staff, who were always attentive, and specially to Maggie-she was always understanding on my requests as guest and made me feel very comfortable. Great, great place to stay. I will definitively recommend it. September 11, 2014
Rated 5.0 out of 5.0 by Great place We have stayed in Holiday Inn Expresses all over the country. The nicest one we have ever utilized. Great location to places in KC. Super clean and nice. Great restaurants nearby (don't miss Oklahoma Joes!). Loved it. September 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and Exceptional service. The hotel was clean and orderly on the exterior as well as the interior. We were warmly greeted by hotel staff and any inquiry was promptly answered. The desk staff provided excellent recommendations concerning quality entertainment for our evening as well as providing a reputable taxi service for our convienience. We definately recommend staying here, you will not be disappointed. September 8, 2014
Rated 5.0 out of 5.0 by Overall great place to stay We had no problems with our reservations, we checked in and out quickly, the breakfast was quick and had good variety. We will be back to stay with our future travels!! September 8, 2014
Rated 5.0 out of 5.0 by Relaxing,comfy bed and great service Great place to stay for any reason Bus. or pleasure. Very nice staff great breakfast. September 7, 2014
Rated 5.0 out of 5.0 by family event had a wonderful time staying together at the same hotel. September 6, 2014
Rated 5.0 out of 5.0 by Super place to STAY TOP shelf from staff at front desk to room service You'll love it here !! September 4, 2014
Rated 4.0 out of 5.0 by KU Med Center Good stay at a great location. Pool is very small, but the hotel has everything you need. September 4, 2014
Rated 5.0 out of 5.0 by Incredible place to stay!!!! All staff were accommodating, helpful and friendly...especially Mrs. Bee. We were there under stressful circumstances and our experience was top notch. In some ways this hotel was nicer and more accommodating than some of the hotels down on the plaza. I give this 5 stars plus more !! September 2, 2014
Rated 5.0 out of 5.0 by Amazing Service, Compassion, Location My brother had emergency open heart surgery and we were looking for something close to the hospital (as we were traveling with our teenager), that offered breakfast, and was affordable. From the first phone call to the hotel all the way until check-out we were met with compassion and assistance. We spent a lot of time at the hospital and walking back to check on our teenager. The front desk was always so helpful and took the time to ask how things were going. When we needed to extend our stay it was handled quickly so we could return to the hospital. The security was amazing. You had to have a key to enter where the rooms were located and there was a security guard on site who was friendly and took the time to befriend my son so he knew he could go to him if he felt uneasy about anything! Next time we are in Kansas City we will be staying here even if it isn't to visit someone in the hospital. This hotel is phenominal. The breakfast is also delicious and abundant! September 1, 2014
Rated 5.0 out of 5.0 by Great Place This is a great place to stay if you have any business at the K U Med Center as it is in walking distance to everything. September 1, 2014
Rated 5.0 out of 5.0 by Clean convenience great staff, clean comfortable experience, great location September 1, 2014
Rated 5.0 out of 5.0 by New, Top Location, Helpful Staff My wife and I could not have been more pleased. Nice Size Room with large bath and nice walk in shower. Very close to the Plaza for every shop and restaurant you could want. We will definitely stay there again. August 29, 2014
Rated 4.0 out of 5.0 by Hotel Stay was nice. Hotel front desk is on second floor. Had to use room key to work the elevators. Not sure why I had to give the hotel my license plate number / make / model, and then they gave me a parking pass to place inside my car. August 28, 2014
Rated 5.0 out of 5.0 by Love this hotel! This is the third year in a row for us to stay here. As always, amazing! Great customer service, super clean, wonderful free breakfast. Also, I always feel very safe as you use your key to park in the garage and get up the elevator to your room. August 27, 2014
Rated 4.0 out of 5.0 by Beware the elevator My sleep was destroyed about 6:30 a.m. When people started using the elevator. Seemed like the adjoining room to mine was the elevator shaft. Then about 7:00 a.m. They started servicing an elevator or room on my floor. With a sledgehammer. By then I was up and working, ridiculously noisy. Ask for a room AWAY from the elevator of horrors? August 24, 2014
Rated 5.0 out of 5.0 by Unexpected kindness The staff is professional and very kind. I arrived late in the day with a suitcase and a bag of fruit. I asked if I could store my stuff behind the desk somewhere and run back out to my taxi to go to a dinner. Maggie offered to take it all up to my room so I could go. They even put the fruit in the refrigerator. When I checked out at 4:45 AM a couple of days later, the gentleman was also very kind and pleasant. I apologize for not remembering his name. August 23, 2014
Rated 5.0 out of 5.0 by Kansas City KS Medical Centre, Rainbow Rd. Holiday Inn I could stay anywhere in Kansas City I want but this Holiday in is like a boutique hotel. The service and facility are top quality. I always look forward to a trip to Kansas City and staying at this Hotel. You really feel like a guest here as opposed to customer. August 23, 2014
Rated 5.0 out of 5.0 by Excellent location, clean and secure Very easy access from I-35, very convenient to the KU Med Center and all the shops and restaurants along 39th Street. Always love the breakfast cinnamon rolls. We like the floor plan with the closet facing the hallway, and the sink inside the bathroom. I was a little too short to reach the shower head, so could not adjust it, but it is a good hot shower. Also like the thick plush towels. Housekeeping was excellent, rooms very clean and all staff greeted us with a smile. August 23, 2014
Rated 5.0 out of 5.0 by excellent place to stay Clean. Secure. Friendly. Close to KU Medical Center. Quiet. Accommodating. August 22, 2014
Rated 5.0 out of 5.0 by A Great Stay My husband and I had to stay at HCI, for a not so pleasant reason but they stay at the hotel was great. We had never stayed there before but agreed we would go back for pleasure in the future. Really nice hotel. August 22, 2014
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