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Rated 4.6 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Front desk The young ladies at the front desk were the frendliest and most helpful I've ever had the pleasure to meet. Excellent service. November 19, 2013
Rated 5.0 out of 5.0 by Great place to stay I loved everything about this hotel. The front desk staff were very courteous, super helpful and friendly. The rooms are clean, well equipped and very comfortable. They have power outlets in all the right places too! As an added bonus, the hotel is very close to an awesome Vegan restaurant (Fud) and down the road from a wonderful Vegan bakery (Mud Pie). This will be my go to hotel in KC. I highly recommend it. November 10, 2013
Rated 5.0 out of 5.0 by Staff All Went Above and Behind Showed up early after a 17 hour drive and the front desl staff, house keeping team, and maintenance team all worked hard to turn over rooms for us and allow early check-in. Hotel was clean, and in a great location if you are doing business at the medical center. October 31, 2013
Rated 4.0 out of 5.0 by Great location! Great location, directly across from the university. Having a 7-11 and a Five Guys Burgers on the main floor of the building was a nice feature. I also liked that access to the upper floors were limited to those with a room key. Highly disappointed that, even though I am a Platinum member, a Gold member was given a corner room directly in front of me during check in. However when I checked in no upgrades or corner rooms were available. Makes me wonder if the points/loyalty to the brand actually mean anything. October 30, 2013
Rated 5.0 out of 5.0 by good location, comfortable room and service Clean comfortable room, great location from Med Center, friendly workers overall great experience. October 25, 2013
Rated 4.0 out of 5.0 by Excellent value. We enjoyed our 2 night stay at this hotel. The building also houses a burger restaurant and a convenience store. Very secure. Breakfast is the typical chain hotel express fare, somewhat edible. We chose to eat elsewhere our 2nd morning. The hotel is new and the rooms are very nice. The walk in shower is cool but does feel quite narrow. Would definitely stay here again! October 23, 2013
Rated 5.0 out of 5.0 by Clean and friendly! The staff was very friendly, great customer service from beginning to end. Very clean hotel with a modern decor. I felt the room was great for the price and would stay here again. October 22, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable From making reservations to checking out, easy. Staff polite and helpful. Rooms/beds comfy and aestheticly pleasing. October 20, 2013
Rated 5.0 out of 5.0 by Great Hotel! If you are looking to stay in Kansas City, look no further than this Holiday Inn Express. It is very clean, comfortable and had a great staff. It was located in a great area with a 24 hour Seven-Eleven in the same parking lot among many other fast food and restaurant chains on the same block within walking distance. The hotel was close to everything we needed and it was a quick drive to "The Plaza" and "The Light and Power District". I was in town for a wedding and was unable to stay at the hotel where the bride and groom reserved a block of rooms because I booked too late. This turned out very favorably for us. When we visited our friends hotel that was blocked for the wedding, it was nowhere nearly as nice as this Holiday Inn Express, it was more expensive and the other hotel did not even offer the extensive free hot breakfast that this one did. I was highly impressed by everything this hotel had to offer. When I return to Kansas City, I will be sure to book again at this hotel. Thank you Holiday Inn Express! October 18, 2013
Rated 5.0 out of 5.0 by Clean, modern, uncluttered. Nice, newer Holiday Inn Express directly across the street from KU Medical Center. The room was clean with fairly modern decor. The TV was a little small (32" maybe). The pool was also small, 2ft 10 inches at max depth. Breakfast was adequate. It's located next to a Taco Bell and new 7/11 is in the same building. Secure parking is available for free. Being a platinum member, I was given a bottle of water upon check-in for my wife and me. No complaints here. Thanks for a good stay! October 17, 2013
Rated 5.0 out of 5.0 by Great location This hotel was in a great location for my conference at KU Med Center. I could walk across the street to be there. Breakfast was great, Five Guys Café for supper topped off a great night. October 14, 2013
Rated 4.0 out of 5.0 by Nice modern hotel Very modern hotel convenient for downtown KC if you dont mind a few minutes driving to save some $$ on the room rate. Be aware people are coming and going at all hours to and from the adjacent medical centres. October 3, 2013
Rated 5.0 out of 5.0 by Near the Plaza/Westport If you want a less expensive, great location near the Plaza/Westport this is a good option. We shopped during the day (less than 5 miles north of the Plaza) a we cabbed it down/and back to the Plaza for nightlife for $10 each way including tip (10-10Taxi service). Our room was clean and it was perfect for a weekend get away. Definitely would recommend!! October 3, 2013
Rated 5.0 out of 5.0 by Our new Go-To when in KC Comfortable rooms, convenient parking, great restaurants and shops within walking distance. We'll be back! September 25, 2013
Rated 4.0 out of 5.0 by Clean and Friendly Everything seemed very clean. Staff was very friendly. I have to say our only complaint was the "pool". We decided on this hotel partially because it had a pool for our son. It was seriously only 2 feet and 9 inches deep, tiny, and freezing. They would almost be safer not advertising that they have one. We did have a small noise issue when we tried to sleep, but once we called the desk they took care of it immediately. The breakfast hostess was hilarious! She learned our names and treated us like family the whole time we were there. Hope the hotel makes sure she never wants to leave!!! September 17, 2013
Rated 5.0 out of 5.0 by A Great Place to Stay We had a meeting (30 people) from outside Kansas City and used the hotel meeting room and also the sleeping rooms for our team. Working with the staff was such a pleasure. The meeting space was just perfect, and the location is amazing. Close to downtown, close to the Plaza, and right across from KU Med. Easy highway access---and very well priced. I would highly recommend this hotel. September 11, 2013
Rated 5.0 out of 5.0 by Relaxing stay! The staff was very helpful and courteous. The room was nice and clean. We had a nice pleasant/peaceful stay. September 10, 2013
Rated 5.0 out of 5.0 by Great hotel! This is a beautiful hotel! The staff was very friendly and the room was extremely comfortable. The breakfast hostess was very pleasant and does her job well. It was a very convenient location. We would highly recommend it to anyone coming to Kansas City. September 9, 2013
Rated 5.0 out of 5.0 by great service My husband and I have been so impressed with Maggie, Amy and Sean at this hotel. We are back again this week Aug.26-29 and happy to see their familiar faces. They have gone above and beyond the call of duty to supply us with paper, envelopes and directions to nearby drugstores & restaurants. Your hotel is immaculate and comfortable. The only thing we would ever change with the Holiday Inn Expresses is the choice of pillows. We prefer the feather/down or flatter pillows so when it's possible, we bring our own. Looking forward to our next visit here, we thank you. August 28, 2013
Rated 2.0 out of 5.0 by Not Such A Great Place To Stay I am very accustom to staying at Holiday Inn Express properties and would have to say this is THE WORST I have ever stayed at. Very questionable neighborhood. There is a security person on duty 24hrs a day. People wondering in the parking lot at all hours of the morning. The pool is a joke and is smaller than any pool I have seen before. The place was clean but was not impressed AT ALL. Will not stay here again and would not recommend to friends. August 27, 2013
Rated 5.0 out of 5.0 by Great staff, very clean and comfortable. I went down to KC with a couple of my friends for my Birthday and we had a few hiccups along the way with our plans. The 3rd party we booked our hotel through never sent our reservation, and our originally planned hotel had no rooms available. So, we were room-less when we got to Kansas City, and encountered some rather rude customer service along the way. The staff here made all the difference. We got a last minute hotel room, and Bonnie at the front desk took great care of us. The room was clean, the beds were comfortable, breakfast was good. All in all, just a great experience. I will definitely come back the next time I find myself in the area. August 26, 2013
Rated 5.0 out of 5.0 by Recommended hotel The staff here is excellent, including attentive security constantly on the property and surrounding grounds. The rooms are brand new and very comfortable. I felt welcomed and very safe taking evening walks around the neighboring KU medical center. And, the coffee is terrific! August 24, 2013
Rated 4.0 out of 5.0 by Clean hotel, conveniently located! Clean hotel, conveniently located just a few minutes from Power & Light and Sprint Center! August 19, 2013
Rated 5.0 out of 5.0 by very clean one of the cleanest hotels I've seen. Staff was very friendly August 17, 2013
Rated 5.0 out of 5.0 by Great location and friendly staff I can't say enough great things about this Holiday Inn! Can't beat the location if you have a loved one in the hospital! The staff was very nice and accommodating! Will definitely be back again! August 12, 2013
Rated 3.0 out of 5.0 by Room was noisy yet hotel seemed new Room was noisy with both outside sounds as well as from rooms on either side. That seemed odd since hotel appeared to be newly built. Also the bathroom sink gave off a sewer smell that made the bathroom have a slight odor. No major big deals but an average location as compared to every other Holiday Inn location I have stayed at. Plus the pool was so small and so shallow it should never have been built. The space could be put to better use. August 7, 2013
Rated 5.0 out of 5.0 by Great place to stay Staff is excellent, couldn't be better. Housekeeping has always been very kind to us. August 4, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've Ever Stayed At This is hands down the BEST Holiday Inn Express I've ever stayed at. I and several members of my extended family stayed here while my father was a patient at KU Medical Center. The hotel is clean and fresh, beautiful modern decor and the beds are super comfortable. That alone would make this the best, BUT the staff is THE BEST! They are polite and courteous, very accommodating and was very personable with me and my family. Miss B. in the breakfast area is WONDERFUL! She lifts your spirits with her smile and makes you feel at home. She always has breakfast stocked and even gave us a bag to take our breakfast over to the hospital. This location should be ranked as one of the top in the nation. August 3, 2013
Rated 5.0 out of 5.0 by Great service-nice rooms Nice hotel. Good service. Friendly and efficient staff. August 2, 2013
Rated 5.0 out of 5.0 by Comfortable room in a great location Great service and comfort I have come to expect from Holiday Inn express. Great location within 20 minutes of many KC attractions. August 1, 2013
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