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Rated 3.9 out of 5 by 19 reviewers.
Rated 5.0 out of 5.0 by Great Location This facility is in a great location especially for NASCAR fans! It's in a safe and high traffic area around shopping area. TheTraveler40 May 15, 2013
Rated 4.0 out of 5.0 by Customer Service went out of their way to help us out I had made a reservation online prior to stay for one room. However, our plans changed, and we added two more adults to our group. The front desk clerk after learning that we had 4 adults and 2 very small children (sleeping in pack-n-plays)went out of her way to get us an additional room that connected with another room so we would have plenty of room. Add she gave us coupons for free appetizers at a restaurant that we going to be eating at later that day. May 9, 2013
Rated 4.0 out of 5.0 by Watch the Bottom Line Even though this is not the newest HIE, we still had a good night's rest in a convenient location to restaurants. But watch the taxes - almost 17%!!!!! Really adds a lot of money to the total bill. April 19, 2013
Rated 2.0 out of 5.0 by water problems first evening hot water was luke warm. first morning hot water was extremly hot and cold water was hot. second and third evening hot water was also luke warm. second and third morning cold water was actualy cold like it should be. hot water was hot one minute then cool, back and forth. The room was ok. all the lamps were unplugged so I had to plug them in which was fun while it was dark. refrigerator was not plugged in so I could not use it the first day. April 10, 2013
Rated 4.0 out of 5.0 by NO WATER When we arrived there was no water. We called the receptionist and were told the water lines had been worked on prior to our arrival. She stated the plumbers were supposed to turn the water on before they left. Guess the plumbers left before the water was turned back on. It took multiple hours (3hr or more) before our room had water. The water issue should have been addressed by the staff at check-in. The staff should not have allowed the plumbers to leave the facility without ensuring the facility had water. A lot of things could have been done differently...instead the staff did little to nothing. April 5, 2013
Rated 4.0 out of 5.0 by Nice Hotel. Was very pleased with our stay at the Holiday Inn Express at Legends in KC. Staff was very friendly. Rooms were clean. And the kids loved the pancake machine for breakfast. Would stay at again and recommend to friends. April 3, 2013
Rated 3.0 out of 5.0 by Average at Best Rather pricey for what you get. Heater didn't work and room was not the cleanest. March 22, 2013
Rated 3.0 out of 5.0 by Not great beds For the price that we paid for this hotel you would expect great beds. I would call them very mediocre at best. The hotel was OK but lacked the quality you would expect for rooms at that price. The location is good and I am sure that is why they can demand the price they do but quite frankly I will try one of the other hotels in area next time and hope for better beds. March 21, 2013
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