Rated 4.2 out of 5 by 321
Rated 4.0 out of 5.0 by italian120063 Emter at your own risk
The place was under construction so the pool wasn't open or the fitness room so not much to do but go out and find something to do the staff was very good to help out but I went there to relax and take in the Hot tub and swim...and go to the work out area to ....
April 25, 2016
Rated 5.0 out of 5.0 by fisch4422 rooms newly remodled
the room i was in was newly remodeled and had nice USB ports and standard plug bed side.
the in room kurieg coffee makers were great too.
April 25, 2016
Rated 5.0 out of 5.0 by Marcs95 clean comfortable beds
the overall experience at this location was more than satisfying. there was some remodeling going on the second floor where our room was. Not once did we have a noise problem nor did we feel that it was affecting our stay.. we stayed in a king size bed and it was very comfortable. great nights rest. we plan on visiting the KC area again soon....
April 21, 2016
Rated 3.0 out of 5.0 by cchoffman22 Remodeling
It would be nice to know that a hotel is undergoing renovations before you book a room. Paying full price for a less than stellar room leaves a bad taste in your mouth. The AC certainly cools the air, but it is uncomfortable when on and the room get stuffy when it's off.
The renovations were not major, but it left the room in a half finished mode that is truly below the standards that I expect from a Holiday Inn property. I wish we would have stayed somewhere else.
April 20, 2016
Rated 5.0 out of 5.0 by hoeb65 Cold comfortable room; nice bright bathroom
The hotel was going thru remodeling and still the hotel was quiet and clean. We enjoyed our stay. The rooms were comfortable, the a/c was cold and the room was relaxing. The new lights in the bathroom were amazing, normally it is to dark to do your makeup, but with the new lighting it was amazing.
April 11, 2016
Rated 3.0 out of 5.0 by Cowpuncher85 Room stay at West Village
With a few minor problems, I would recomend staying at this hotel. I usually always stay at a Holiday Inn when I travel. This one just fell a little short since my standards are so high from staying at other locations.
March 28, 2016
Rated 1.0 out of 5.0 by Reader543 Not recommended!
This hotel was being renovated during our stay. I believe our room was already done but we were not impressed. The phone was not hooked up, the deadbolt did not work, and the noise level from other guests and from outside was just too high. Front desk staff was not helpful when notified (first he agreed with me that there were many things wrong with the room and then he argued with me that it was my fault for not going back to the front desk and notifying them of the problems in the middle of the night). I could have overlooked the renovation issues but lack of soundproofing and the rude staff will cause me to not return to this hotel.
March 28, 2016
Rated 2.0 out of 5.0 by Ofelia32 Outdated Hotel
This hotel is so outdated. Poor customer service. Expensive rooms for one night. Took about 15 minutes to check in and out. Bathroom tile looks dirty, bathroom needs to be remodeled.
March 23, 2016