Rated 3.6 out of 5 by 61
Rated 2.0 out of 5.0 by rahm5484 Cheap experience
I would drive a little further in the future and get a better experience for less.
1- Elevator not working 1st evening
Hot water pressure almost dribbling out of head.
Shower handle loose almost falling off. rm 501
Breakfast room floor sticky all the way to elevators. Skipped breakfast for that reason.
Won't be returning to this one soon.
December 5, 2013
Rated 1.0 out of 5.0 by CawW Not holiday inn standard
Very dissatisfied with this stay. Hair in tub even after they had supposedly cleaned on our second day. Someone elses coffee grounds in the coffee pot. Security guard playing on his phone In lobby late at night while 6 police cars were in parking lot and we were trying for 20 minutes to get a parking place, I asked what was going on and desk clerk had to tell the security guard to go out and check. Asked for extra pillow it came with no case. Bed was mushy uncomfortable. Lobby elevator dirty. Parking totally inadequate all times of the day or night. Location was mis-represented on site I reserved from.
Do NOT reccomend this hotel.
December 4, 2013
Rated 5.0 out of 5.0 by bigE1999 Great location near plenty of night life.
I want to thank the staff of the Holiday Inn Westport K.C. for the excellent, friendliest service I've ever had at a hotel chain. You all are the only hotel chain i ever plan on using. Thank you for the comfort and hospitality. -Eric/St. Louis, MO
November 27, 2013
Rated 3.0 out of 5.0 by BeachboyLarry Staff was verry frendly and Great service.
The room was to much money for the room and not verry cleane . The bed was broke down and not comfortable at all. I could have stayed at a 4 stare for the same money.
November 20, 2013
Rated 4.0 out of 5.0 by armadillolady Nice hotel but has a few inconveniences
Hotel seemed new and was very nicely decorated, with spacious rooms. Room was very quiet and comfortable. Breakfast was adequate but not outstanding. My chief complaint was the lack of parking. The hotel shares a lot with a neighboring restaurant and 2 of the three nights I stayed there, parking was a bit of a challenge. However, the staff was courteous and offered to show me some additional parking spaces not accessible by the restaurant patrons.
November 18, 2013
Rated 4.0 out of 5.0 by KCBob Good experience
We needed a place to stay and this was absolutely adequate. Staff was very welcoming. Room was quiet. Breakfast was better than we expected. Parking is tight.
November 18, 2013
Rated 5.0 out of 5.0 by TE209 No less than I would want at a hotel
Everything was as the website described. Breakfast was a little iffy, but I think I was just nervous for an interview I had. The internet kept resetting, too. I didn't care too much for that. I had to keep re-entering the password. Parking was a little limited and it was definitely "park at your own risk." Overall, nothing that made my stay terrible. Would stay again should I have to.
November 16, 2013
Rated 3.0 out of 5.0 by Lizzy23 Fairly average
This hotel has a great location if you are going to be going out in the Westport area. Everything is within walking distance. The staff at check in was efficient and friendly. The hotel is in need of a major upgrade and remodel. The lobby has new furniture and the common areas on the floors have newer carpet but the rooms themselves are not updated like most other HIE hotels. The bathrooms are small and the shower was old. The beds were comfortable. And for the low price, it was worth putting up with the lack of upgrades. I would also add that I did get upgraded because of my status but that was the only extra perk.
November 13, 2013