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Rated 4.4 out of 5 by 379 reviewers.
Rated 4.0 out of 5.0 Most friendly staff ever! My teenage daughter and I were in the area for her UMKC Conservatory audition. We chose this hotel based on location, cost, and brand name. Our experience was what we were hoping for and expected. Staff was over the top friendly and courteous. Even more importantly to me is that the entire hotel was very clean. Our room was immaculate and there were no funky smells. The bed in our room was comfortable and we would probably had a much better night sleep if we weren't both a bit nervous about her audition the next day. Parking was convenient and secure with outside lighting. Downsides to the hotel from my perspective include that the fitness room was quite tiny containing one treadmill, one eliptical, and one bike all three of which were outdated. Also, no waffles for breakfast. But the other food provided was typical for hotel hot breakfast. February 10, 2016
Rated 5.0 out of 5.0 by Excellent Hotel I have stayed at this hotels many times and I keep going back because of Its extremely courteous and friendly staff . Its convenient location close to KC attractions, and it;s quiet and relaxing atmosphere. February 8, 2016
Rated 5.0 out of 5.0 by Extremely great service Front desk personnel were above and beyond help full. Upgraded our room and let us check in early. Very nice room and hotel. February 6, 2016
Rated 4.0 out of 5.0 by nice building I liked the hotel itself but not Raytown. It was hard to get around the town and back to the hotel with ease. We always use Holiday Inn for our hotel when we have to go out of town for doctors visits. February 6, 2016
Rated 5.0 out of 5.0 by Best Stay Ever Our best hotel stay in my 35 years. Pool was perfect. Room exceeded all my expectations. I'm so ready to visit again. Kids had a great time. February 2, 2016
Rated 4.0 out of 5.0 by Good Room was clean. Only complaint after several stays at this property I was woke up several times during the night from the person in next room snoring very loud. February 2, 2016
Rated 4.0 out of 5.0 by Convenient, Comfortable and Clean The amenities that I need when traveling were at, or conveniently near, the motel. The facilities were clean, the staff very courteous and helpful and the public areas were roomy. One word of advice though, try to avoid nights when a young peoples (6 to 12) wrestling teams are staying for a meet. Lots of races in the hallways at night. January 26, 2016
Rated 1.0 out of 5.0 by Worst night ever!! Hotel was noisy, nothing done about complaint, coffee maker didn't work in the room, mold in the bathroom around the tub, not overly clean! Staff did nothing, there was no manager on site to talk to because they are only there during the week (smart manager letting their weekend help deal with complaints!) Will never stay here or any holiday inn from this experience! No I don't want management to call me, I complained enough to staff and on this website! That's like offering free food when you have a bad restaurant experience. Why would I want more when the original was not adequate enough!!!! It was a rough weekend and I just wanted rest and that didn't happen due to poor management! You don't put a room full of kids on the upper floors to disturb guests! I've never ran a hotel, but I at least know that much! January 26, 2016
  • 2016-02-12 T13:27:28.971-06:00
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