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Rated 3.8 out of 5 by 97 reviewers.
Rated 4.0 out of 5.0 by Billing When I booked my stay, I decided to pay for 2 nights and used points for 3 nights. When I checked out, I was charged for the 3 nights I had booked using points along with the two nights I paid for. The front desk manager was able to correct the problem after about 30 minutes. The original booking information that I made through IHG was never passed on to this location. I was not happy that this information had not been communicated to this location. Communication between the IHG reservation center and the hotels needs to be improved. July 19, 2014
Rated 4.0 out of 5.0 by Friendly and attentive staff The staff at this hotel was friendly and attentive to any needs or questions. The room was nice, clean and comfortable. The only concern was that the television satellite service was somewhat confusing and slow. July 18, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient What more can I say? It was a great location for our visit and we knew this because of staying at this same location 4 years ago. Looked clean and maintained, smelled good too. It was not musty or unfresh even in the hallways. July 17, 2014
Rated 4.0 out of 5.0 by comfortable bed Very spacious room and bathroom along with nice kitchen area and refrigerator availability. July 16, 2014
Rated 5.0 out of 5.0 by Quiet clean rooms I stayed at this hotel as it was closer to my clients location. This is a new property and the rooms are very clean. I found the breakfast is just ok and does not have many fresh fruit choices or fresh cooked varieties. Fitness room TV did not work and the treadmill was loud. However, the rooms were very clean and i could get good sleep. July 14, 2014
Rated 5.0 out of 5.0 by Great Stay We stayed for 3 nights in June 2014. We stayed in a 2 queen bed suite and the room was very nice. We were on a mini family vacation and plenty of room for the kids to play and stretch out after a long day of sight seeing. Will gladly return to this hotel in the future. July 10, 2014
Rated 5.0 out of 5.0 by COGIC Aims Convention 2014/ "VERY PLEASED" My family and I stayed at the Holiday Inn for the COGIC AIMS convention July 2-5, 2014 and had a wonderful time. We had the 2 queen beds and sofa sleeper. The room was very BIG. When we checked in, the clerk greeted us with a smile and made us feel welcome. Our suite was beautiful, clean and very comfortable for all 6 of us. My husband and I love that there was always complimentary hot coffee ready all day and night in the breakfast room. I am very pleased with my stay and I would recommend it and I would definitely stay at the Holiday Inn Suites AGAIN!!!! I have NO complaint!!!!!!! THANKS FOR THE HOSPITALITY July 8, 2014
Rated 3.0 out of 5.0 by Don't be fooled like I was with this being called Kansas City Sports Complex This was not even close to the stadiums!! There is a Holiday Inn across the street from the stadiums(why isn't that called the sports complex, just because it has a waterpark? Very deceiving) and this is about 20 or so minutes away. It is also in a very bad part of KC. They had armed security at night walking the halls, local restaurants nearby also had armed guards. When I checked in I went to my room and the bedding was on the floor in a pile. Then they moved me to a new room, as far away from anything at the hotel, in the basement. There also was cobwebs hanging from the ceiling. July 7, 2014
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