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Rated 4.1 out of 5 by 152 reviewers.
Rated 4.0 out of 5.0 by Breakfast was the worst I've every experienced The breakfast at this hotel was the worst I have every experienced at a Holiday Inn Express. The biscuits were hard and dry like they were several days old. The scrambled eggs were nasty tastying and seemed to be reheated several times. The sausage was very greasy and lacked flavor. Thank goodness for the Cinnamon Rolls. October 20, 2014
Rated 5.0 out of 5.0 by Great stay We stayed here the night of a football game and found the staff incredibly accommodating. They had taxi services readily available for us to get to the stadium. My room was very spacious and the bed was comfortable. I would defiantly stay here again when I go to Kansas City again. Only thing I would change is having a shuttle available for fans to take to the stadiums. October 17, 2014
Rated 5.0 out of 5.0 by Great Customer Service The front desk staff and management were superb in handling my unique situation and went above and beyond to make sure my stay was stress free. October 16, 2014
Rated 4.0 out of 5.0 by SWOPE Stay Good location if your soccer games are at SWOPE. Lots of kids staying and was relatively quiet. The fitness center was directly below our room and it did get loud at times but not during sleep time. October 16, 2014
Rated 5.0 out of 5.0 by Great pillows, comfortable bed We checked in late after a long day at a funeral followed by watching the Royals win game 2 against Baltimore. Very comfortable. Slept great! October 15, 2014
Rated 5.0 out of 5.0 by Great Staff I loved that it felt like home and that any need would be met if possible. The staff went above and beyond to help, remember names, offer assistance and they always had a smile on their face. I highly recommend this hotel for anyone in the area. October 14, 2014
Rated 5.0 out of 5.0 Spacious room The room was very spacious which is a plus for me. I have no concerns except for the surroundings around the hotel. The empty abandoned lot next to the hotel made the hotel look unsafe and scary. October 13, 2014
Rated 4.0 out of 5.0 by Best room & most comfortable bed I've slept in at Holiday Inn. I had a room with King bed, sofa & chair. The seating in the room & the bed were the most comfortable I've sat or slept in, in a hotel, which I do 4 days a week. The only thing bad I can say is when I arrived the male behind the counter wasn't very friendly & turned & walked away as soon as he handed me the key. Usually the staff offers info such as where the elevators are, the dining rm, ect. & thanks me for being a rewards member. October 10, 2014
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