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Rated 3.7 out of 5 by 63 reviewers.
Rated 5.0 out of 5.0 by very clean room and quiet location as the staff said, a 'diamond in the rough' .. very clean room .. very efficient and friendly staff .. breakfast was a perk .. off season so parking was excellent :) February 3, 2014
Rated 5.0 out of 5.0 by Helpful Manager I talked to the Manager several times about an upcoming birthday family reunion and the need for rooms for two nights for all the out of state family coming. She was so helpful and excited to help and very patient with me as I added rooms. We had 10 rooms. We enjoyed the opportunity to share breakfast together and later the second night - to just hang out in the common room. This hotel is two miles from my home. Great for family reunion! January 13, 2014
Rated 3.0 out of 5.0 by Overall good. I was able to get an early check in which was a plus. The lady that checked me in around 1pm was great. She acknowledged me as a Gold member for IHG and was very accommodating. The room was super clean, water pressure was great and water was hot, loved that! Free breakfast was also a plus. The only thing that bothered me was that I needed help working the heating unit( it was blazing hot) and was told by the girl at the desk that she was too busy to come help. I just assumed that there was a maintenance person designated for that, but that was not offered to me. She just said" could you wait 20 minutes?" I was in a hurry to shower and get ready for my evening plans so I declined. Also, I forgot a comb for my hair and I called down to see if they had one and they did, however, i was told to come to the desk to get it. Again, I assumed there was someone designated to deliver items. Maybe I am asking too much? Other than not having someone available to come help me with those two issues, I enjoyed my stay. January 7, 2014
Rated 5.0 out of 5.0 by Great Service The staff and maintenance personnel were very friendly, courteous and helpful. They made our stay a pleasure. January 5, 2014
Rated 5.0 out of 5.0 by Loved our stay The staff was helpful, very friendly, and we just loved staying there. January 3, 2014
Rated 3.0 out of 5.0 by half finished Checked into this hotel on my way back from Colby Ks., it was approx. 2100 and the staff was very friendly and accommodating, Went to take a shower and there were no towels in the room, not an issue they promptly brought towels unfortunately they were still damp. Then came time to watch TV...no remote after searching the room, still no remote but I did discover that the wall fixtures behind the sofa had no face plate and the outlet was just hanging by the wires..All in all this property was a nice one to stay at January 1, 2014
Rated 2.0 out of 5.0 by handicapped room unsafe The reason I gave this such a bad rating was the seat in handicapped room came off the wall when my father sat on it and he is not a heavy man. It is a good thing he didn't break something . The manager was nice enough about it, and gave a partial discount on one night out of two . It was Christmas so they had no one to fix it and had no other rooms like it .We have stayed here several times , but the last few the maintenance was not very good and the last two times people in other rooms were so noise at all hours of night we did not sleep . December 29, 2013
Rated 1.0 out of 5.0 by Not Nice For years, we've been staying at Holiday Inns on our travels. This time, we had to bring along our cat, Simba. When we left the Holiday Inn in Weatherford, TX, the desk person recommended the K-C site, as cats were accepted. Well, we were put in the dungeon, in a troll hole. It was awful. This was a part of the hotel that was not refurbished. Even trying to find the hotel was impossible. We will never again accept a recommendation for a hotel off the highway we're traveling on. I thought 435 couldn't be that far from regular I-35, but I couldn't have been more wrong. We took so many wrong turns and wrong exits, and stopped to ask for directions so many times our heads were spinning. And of course it was all made worse as it was dark out. When we finally arrived, there was no one at the front desk, and another family was waiting. When she finally showed up, she was extra helpful to the first family, but when it was our turn, it was like night & day: we felt we were being treated like inferiors because we had a cat. She loudly expressed that there is a $50 non-refundable deposit for the cat. (We feel this is an excessive amount.) We were already told about this deposit in Weatherford. Why couldn't this have been in our records? Why couldn't have our previous stay in Weatherford been checked to see if our cat caused any problems? We really do normally like our Holiday Inn stays, but this one has left a really bad taste in our mouths. We ask that such a situation never happen again, that somehow this is remedied. Normally we do not travel with our cat, but at the last minute we had no one to watch him. Visiting my dying sister in Texas was much more important. She passed last week. Even her dog was more friendly than this stay. Thank you for listening. December 7, 2013
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