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Rated 4.2 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by Great Service The hotel staff were courteous and friendly from the time we arrived until the day we checked out. There were several choices for breakfast including fresh fruit and healthy snacks, as well as biscuits and gravy. It was easy to park near the entrance of this facility. The hotel was clean and up to date. November 17, 2014
Rated 5.0 out of 5.0 by Outstanding facility and staff Each employee we encountered at the hotel was extremely professional in their job duties! The front desk was always staffed when we walked by, and the staff greeted each person with a kind word and eye contact. Our room with 2 queen beds seemed almost double in size when compared to other hotels. The beds were so comfortable and a variety of pillows made for a great nights sleep. Would stay here again! November 15, 2014
Rated 5.0 out of 5.0 by Good value, clean and comfy We have stayed at this property several times and they are always clean and comfortable, with a nice free breakfast. You can count on Holiday Inn Express! November 12, 2014
Rated 5.0 out of 5.0 by Great stay The room exceeded my expectations. Breakfast was great and staff is wonderful. November 11, 2014
Rated 5.0 out of 5.0 by Great Staff For me it's a great location. The staff are all great people and will make you feel right at home. November 9, 2014
Rated 5.0 out of 5.0 by business trip Great amenities from a new hotel. My business stay was very comfortable. November 9, 2014
Rated 5.0 out of 5.0 by nice place to stay Clean. Good breakfast. Close to arrowhead. Customer service was good. November 8, 2014
Rated 2.0 out of 5.0 by Irritations on a Leisure Trip We looked forward to our trip to Kansas City and staying in a Holiday Inn Express near the Raytown area, close to Arrowhead Stadium. However, we were disappointed in the quality. The tub did not drain properly and we stood in 3 inches of dirty water every time we showered. The remote control did not work, and we were instructed to come to the front desk for new batteries and install them ourselves. Then we could not get music on the tv and were told by the front desk that they had discontinued what was printed on their program guide and we could always turn on the clock radio by the bed if we wanted to listen to music. We asked for a nice restaurant nearby and were sent over 20 miles south, when we discovered the next day in daylight that there were very nice places north just a few miles. It was not as fun as we had hoped. We do not like to stay anywhere else besides Holiday Inns, but we will not go back to this place again. November 6, 2014
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