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Rated 4.2 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 Very clean excellent staff The perfect place to stay when traveling to Kansas City games. Could not have been happier with our stay. Rooms we perfect, staff was excellent and overall hotel was just great. January 23, 2015
Rated 5.0 out of 5.0 by KC Sports Complex I stayed on a Monday night, and the hotel seemed very vacant. The staff was extremely welcoming and helpful explaining all of my opportunities to earn reward points, hotel amenities, and even provided me with a welcome card hand written by the front desk staff. The two women working the front desk were both extremely friendly and welcoming, and honestly were the nicest and most genuine staff I have ever encountered at an IHG hotel. I will definitely return to this hotel next time I am in Kansas City and hopefully the night staff will still be there. Thank you for a great experience! January 3, 2015
Rated 5.0 out of 5.0 by /Excellent Inn With Wonderful Facilities I thoroughly my stay at the Inn. The staff went out of their way to be friendly and helpful. The Suite was outstanding, clean and comfortable. And I had everything I could ask for at the breakfast. The food was hot and tasty. January 1, 2015
Rated 5.0 out of 5.0 by Chiefs game Great facility and room. Latvia (spelling I apologize) was warm, witty, and fun! Kudos December 25, 2014
Rated 5.0 out of 5.0 by Outstanding Staff.... Clean Comfortable Rooms Always a pleasure when I stay here. April always greets me with a smile and a hearty smile. The room was very neat, clean and comfortable. Only one slight maintenance repair was needed, I mentioned as I left my first morning and when I returned that evening the repair was completed. Thanks we all know minor things occur, its the fast and thorough response that counts. Hats off to hotel. December 23, 2014
Rated 5.0 out of 5.0 by Customer service excellence The friendly and attentive staff and management at this hotel make my choice for where to stay when I'm in the Kansas City area very easy. Great location and access for my business meeting commutes in the KC area. December 22, 2014
Rated 5.0 out of 5.0 by Excellent customer service! Every staff member I came in contact with was absolutely wonderful 110% The pool definitely had the proper amount of chemicals which I was worried about. The smell alone will give it away if it's dirty. The only issue I had is I suspect the comforter on the bed wasn't changed. It had a sheet on top and a sheet on bottom but the bottom of the comforter had something maroonish smeard on it and it was rough. It felt as if it could be scraped off I didn't feel like making a big deal about it since everything else was so great. I was disappointed that there was not hot tub as advertising that was one of the reasons I picked this location. December 19, 2014
Rated 5.0 out of 5.0 by Great Service - Understanding Staff The staff was incredibly helpful and understanding. They made traveling with a large group of high school students as painless as it could be. Breakfast was ready early on Saturday (a must when we have to leave at 6:30) and very good. Had a little trouble booking but once it was, it was the best hotel experience we have ever had. Highly recommend. December 16, 2014
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