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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 455 reviews
90%
Recommend This Property

Ratings Breakdown

455reviews

  • 5 Stars
    315
  • 4 Stars
    76
  • 3 Stars
    30
  • 2 Stars
    16
  • 1 Stars
    18

With considering

By

July 20, 2016

The location is good for avoiding downtown traffic and parking, although it's a little odd depending on the direction you're coming from. The area around it is a bit sparse in terms of dining options. The hotel itself is very run of the mill. Staff were nice. Rooms were clean and tidy. Breakfast was bare minimum standard - I guess I've got used to the higher standard that the chain has outside the US and in some 'name' locations like central DC where breakfast is excellent. Would I stay again? Yes, but only if it was much cheaper. Next time I'd be willing to put up with downtown traffic in order to be somewhere that had more going on around it at the same price.

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Great nights sleep

By

July 19, 2016

platinumelite

Great staff and spacious rooms. Seemed a bit overpriced for a non-tourist location hotel, but other than that no complaints.

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Holiday Inn Express Sports Complex

By

July 17, 2016

club

The hotel was clean and staff friendly. The hotel location is not the best, it is on a divided highway, to the west the area is not the best, to the west there are dining options and gas stations. This hotel was ok, but not one of my favorites.

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Comfortable bed and great service

By

July 14, 2016

club

We very much enjoyed our stay and will definitely look for Holiday Inn Express hotels in our future travels.

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Great room and value. Close to sports and downtown

By

July 12, 2016

club

Found the Hotel to have an attentive staff. Clean rooms. Good food. Problems handled quickly and effectively. Location makes for easy access to the sports complex and the downtown areas.

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Excellent Staff

By

July 12, 2016

platinumelite

Front desk staff (Stacie) was very helpful and professional. Was greeted and provided member level perks with a smile. Was a great pass though travel stay with everything I expect out of IHG and Holiday Inn Express hotels.

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Great location for Royals

By

July 11, 2016

Very close to Royals stadium, Despite the power down for couple of hours, it was a great experience staying at this hotel.

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Great Front Desk Staff

By

July 08, 2016

Received great food recommendations from front desk. Entire staff was very attentive.

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Great Stay

By

July 07, 2016

club

Relaxing and close to the activities I wanted to do. Fairly new hotel.

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great service

By

July 06, 2016

platinumelite

I like the cookies in the lobby. The staff was nice at the start of the day and all throughout. The bedding was great and the hallways clean. Having a nice breakfast to start the day was good. I like the rolls, toast, orange juice, sausage, biscuit and gravy, eggs, milk. Next time I think I'll try pancakes oatmeal.

Posted byHotelStaff
July 06, 2016
Good day CardFan! Thank you for taking the time to post your review. Personally, pancakes are our favorite! We look forward to serving you a stack on your next visit! Pamela
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Close to Kaufman and Lee Summit

By

July 05, 2016

club

My wife and I enjoyed the convenience and proximity from the ballpark, as well as good options for food and beverages in Lee Summit.

Posted byHotelStaff
July 06, 2016
BSS33, Thank you for your comments. We are so glad that you enjoyed your stay and found us convenient to baseball and food. So many great food options in Kansas City, we hope you return to enjoy a few more. Pamela Hayward General Manager
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great service

By

July 05, 2016

club

The Holiday Inn was clean and the staff was very friendly and helpful. The convenience to Arrowhead Stadium and the Royals stadium was great. I would recommend this location to anyone staying and needing to get to the different athletic facilities.

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