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Rated 4.1 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by GREAT PLACE THE ROOMS WERE CLEAN, THE STAFF WAS EXTREMELY FRIENDLY AND HELPFUL WITH FINDING THINGS NEARBY, AND THE BREAKFAST WAS GREAT. WILL DEFINITELY STAY HERE AGAIN. October 9, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Enjoyed our stay. Comfortable Bedding and Clean Room. Our Fridge didn't work and we called the front desk they came up and checked it out and got us a new one. Very friendly staff. October 9, 2014
Rated 1.0 out of 5.0 by Hopefully not the average experience My experience was very unsatisfactory, but it is my understanding from others that attended the same conference that it was by no means the typical experience. The check-in was extremely troublesome, especially if someone else is paying for the room for you and you don't have the card with you. The air conditioning in the room didn't work, but others said they had no problem, so maybe it was just a mechanical problem. The pool was cold and poorly lit. Overall I was not happy, and I don't plan on going back. October 7, 2014
Rated 4.0 out of 5.0 by Nice hotel I would stay at this hotel again. Room and hotel was clean. Staff was courteous. September 29, 2014
Rated 4.0 out of 5.0 by Close to Stadium We were in town for a friends' wedding and a baseball game, this was in a really good location for us. The 2 women at the front desk when we checked in #I am really sorry I don't remember their names# were very friendly. 1 of them even called area restaurants looking for a particular type of barbeque for us! All in all our stay was very pleasant, though the pool could have been warmer and the elephants staying upstairs could have slept in a little later, stomping around at 5am on a Sunday isn't fun for the people trying to sleep the floor below! September 25, 2014
Rated 5.0 out of 5.0 by Good Hotel One of the better hotels in the KC area for the price. It was a little out of the way from where where I was working, but worked out great. Staff was great and helpfull. Room 310 had a few issues that needs to be fixed. Mirrow was ripped off the wall, ceiling had past water damage and like every Holiday Inn Express the toilet seat was loose. Over all I would stay at this hotel again. September 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Priority Club Rewards provide a great benefit to a traveler. September 24, 2014
Rated 5.0 out of 5.0 by Friendliest front desk staff The front desk staff was so incredibly helpful and friendly. Great stay and even better location. Will definitely go there again! Thank you Holiday Inn Express! September 23, 2014
Rated 5.0 out of 5.0 by Great Service Wonderful staff that is always helpful!! April is amazing!!!! Very clean rooms with comfy beds. Cable TV with a guide!m Love this place and that Staff... would highly recommend staying here when in Kansas City! Close to 435 to go anywhere you want!!! September 18, 2014
Rated 5.0 out of 5.0 by Outstanding personal service We stayed here for two nights on a tour of the USA and are regulars to Holiday Jnns. The service at this hotel surpassed all the others with personal service from the manager Pamela. She pointed out to us some great local restaurants, advised us on local attractions and even gave us her personal phone number in case we got lost or needed any help while in Kansas City area. She also emailed us a detailed description of Kansas City history which was very interesting and gave us a good incite before we went off investigating it . Thank you Pamela and to your staff that made us feel at home. September 17, 2014
Rated 5.0 out of 5.0 by Client Outing KC Royals We stay here once a year when we come to KC to host a client outing at the KC Royals. The hotel is convenient to the Stadium. The rooms are neat and tidy. The breakfast is not bad for hotel food. Cinnamon Rolls are to die for. Rates are very affordable for what they offer. September 17, 2014
Rated 5.0 out of 5.0 by Convenience, price, service and room comfort This is one of my favorite hotel. THe staff is great, the rooms are clean with very comfortable beds. The location is ideal with ease of access to downtown, shopping, places to eat and sporting events. The hotel also provide adequate free parking and I always feel safe and secure at this location. I have suggested it to my family and friends when visiting Kansas City, O'Dell September 16, 2014
Rated 4.0 out of 5.0 by Receipt They asked if it was okay to email my receipt. I agreed. 4 days later no receipt so now I have to call so I cando my expenses Breakfast very good. Exercise equipment. Poor quality. Needs to be checked September 13, 2014
Rated 5.0 out of 5.0 by I loved everything about this stay. I've had to pack up and leave hotels because of disappointment. I was really impressed with this hotel and I pray that wherever I go I will find more like this one. September 12, 2014
Rated 5.0 out of 5.0 by Front Desk Right when we came in we were greeted warmly and very enthusiasitcally September 9, 2014
Rated 3.0 out of 5.0 by great hotel, bad A/C I've stayed here many times and will be back. On my last stay the room was hot. The ac unit would not cycle on properly. I don't know if it's something maintenance has done to cut costs or what. My unit was set at 60 and ran from 4 pm till 8am and finally cooled off the room. First time this happened. I love the area, close to the sports complex and a nice park about two miles away. Staff is always , always super nice and the room is very clean. For some reason they have disabled the hdmi ports on the tv, I brought my portable DVD player to watch a mmovie and it wouldn't work:( I would normally rate this property with 4-5 stars, it's one of the better hol inn express's I stay at. September 8, 2014
Rated 5.0 out of 5.0 by great stay GReat place, great stay, wonderful location close to the sports complex September 5, 2014
Rated 5.0 out of 5.0 by comfortable and clean Nice place to stay while in Kansas City. If you do not have a car there are not many if any places to walk to and from. September 4, 2014
Rated 5.0 out of 5.0 Great place to stay! This is a great location to stay in Kansas for work or pleasure. It was a beautiful property and the rooms were nicely furnished and my deluxe upgrade and plenty of room. They staff was really nice and friendly and full of information. Great location to get around town as well. September 4, 2014
Rated 5.0 out of 5.0 by Great Property Choose this Holiday Inn due to it's location near Kauffman Stadium. Great property, easy to find, desk staff awesome!!! Bonnie greeted us on arrival and made us feel like were visiting a loved relative and seemed genuinely happy to have us as guests. Big, clean room and wonderful surroundings, great breakfast and all with in 5 minutes of a Royals Game! September 4, 2014
Rated 5.0 out of 5.0 by Exceptional Service and Comfort We were met with a very warm greeting when we walked in the door. The lady who checked us in (I wish I could remember her name) was extremely helpful and proficient at her job. The room was clean, spacious and the bed was one of the most comfortable I've ever slept in (even better than my new Tempurpedic that I have at home.) September 2, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff! The staff was very helpful in getting me oriented as it was my first time in Kansas City. September 1, 2014
Rated 5.0 out of 5.0 by Great place and location I have stayed at this location a dozen or more times and plan on staying there again in the future. Great rooms, staff, and location. I will be back. August 31, 2014
Rated 5.0 out of 5.0 by nice just dont go for the breakfast. it was ok, but 2 sausage choices with bisquits, but no gravy. egg with....seafood? i dont know what it was. everything else was SUPER! August 31, 2014
Rated 5.0 out of 5.0 Friendly hard working staff I spent hours in the Great Room during breakfast on office work and observed that the Great Room/Breakfast attendent was working diligently the entire time while staying friendly and attentive to all guests. We were slow to check out, and without asking, the front desk called to offer us a late check out time. We did not need it, but it removed all stress from the situation. August 29, 2014
Rated 5.0 out of 5.0 by great experience This was a very nice property and excellent staff that were very friendly and focused on serving guest. August 27, 2014
Rated 5.0 out of 5.0 房间舒适 很舒适,很热情,房间干净整洁,卫浴用品质量很好,床也很大很舒服,宽带使用顺利流畅方便快捷。前台接待很热情很礼貌,有任何问题和需要帮助都会给你讲解,对人热情,此次住宿感觉很好,下次需要的话会继续居住并可能向朋友推荐 August 27, 2014
Rated 5.0 out of 5.0 by Reliable Hotel Holiday Inn Express is a very reliable hotel. You always know the quality of service and facilities. We always book with them if we can because their rooms are clean, the beds comfortable, the breakfast provided and you can earn rewards points. All for a very reasonable rate. This location was very convenient for us to move in our student to UMKC. We will return for our visits with our student! August 25, 2014
Rated 5.0 out of 5.0 by Great Experience I travel to this location about every other month and stay for a week for business. The hotel exceeds my expectations each and every time. I always have a clean room that is modern and up to date. The breakfast is exactly what I need to get my day started. The staff is very concerned with your needs, and they make you feel as if you are at home. They remember me, and I get greeted by name by most of them now, and I always get a "hello" and a "goodbye" when I come in or out of the hotel. The internet is reliable which makes it easy for me to get extra work done in the room. August 19, 2014
Rated 5.0 out of 5.0 by Excellent Facility This was an excellent facility for the price and the staff completed what was an outstanding lodging experience. I certainly recommend this Holiday Inn Express and will use it again when I have need to be in the area for either business or pleasure. August 19, 2014
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