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Rated 4.1 out of 5 by 148 reviewers.
Rated 3.0 out of 5.0 by Stay Good hotel and nice staff. Will come back again -------------------------------------------------------------------------------------------------------------- August 12, 2014
Rated 5.0 out of 5.0 by KC Trip Hotel was clean and staff very accommodating. Would recommend staying here.. August 11, 2014
Rated 5.0 out of 5.0 by Excellent place to stay Everything from the grounds to the room was clean and well kept. Staff was friendly and helpful. The bed was more comfortable than my own. August 11, 2014
Rated 5.0 out of 5.0 by Great Place in KC Easy check in - great staff that make you feel at home. Rooms were comfortable. Lots of choices at breakfast, iwth hot food and cold items. April at the front desk was phenomenal. Helped with finding places for dinner, and always had a smile. August 11, 2014
Rated 5.0 out of 5.0 by Great staff, clean and comfortable rooms My daughter and I enjoyed our recent stay at this Holiday Inn property. Though we did not make use of the pool or workout room, we did take a look at them. The staff at this hotel went "above and beyond" and were incredibly friendly and helpful (especially the breakfast staff). We do not eat a lot of carbs, so she was incredibly efficient at keeping the area stocked with eggs and they offered Greek yogurt. The room was clean and comfortable and afforded a good night's rest. The walls are a bit thin, so if you are a light sleeper, that may be a concern. Overall, we had a good stay and will be returning shortly. August 11, 2014
Rated 5.0 out of 5.0 by Great Staff great staff at the Holiday Inn Express. Felt welcome walking in the door and during the entire stay.. Good location, easy to find. Breakfast was outstanding with sausage, biscuits and gravy and those delightful cinnamon rolls. August 6, 2014
Rated 5.0 out of 5.0 by FABULOUS STAY! Had a fabulous stay at your Holiday Inn Express! Staff was very very friendly and helpful. Will stay here again. August 4, 2014
Rated 5.0 out of 5.0 by Great front desk staff Our stay at this property was much better than expected. The town is close by with several restraunts. The street signage getting there and back is laking in clarity but the hotel is worth that small inconvenience. August 4, 2014
Rated 5.0 out of 5.0 by Late night check in made easy Nice hotel about 20 min from Plaza; checked in really late and it was very easy! Got a handicap room not too bad had a very large restroom August 3, 2014
Rated 4.0 out of 5.0 by Easy in KC Very nice looking hotel, looked new but found out is about 4 years old. Good location right on a highway but set back from the road. Easy in and out from KC but it is NOT really in the city proper. Very close to where the Royals play ball if you want to see a game. Front desk staff (especially day staff) could not have been more friendly and more willing to help us with requests for dining recommendations. They went out of their way to be genuinely engaging in conversations with us. One oddity was our room, which was in the basement area of the hotel next to a conference room and across the hall from the hotel's commercial laundry room. Nothing wrong with being there and nothing wrong with the conference room or laundry. The odd thing was the size of the room. It was HUGE - too big for our needs and was so big it dwarfed everything in the room. Very high ceilings and not enough furniture to make the place look a little more homey rather than sterile. It was just a very odd type of setup for what a hotel room should make you want to feel, which is comfortable. If a sitting area could have been setup it would have helped the whole "feeling" of the room immensely. TV was so far away from the beds because again, of the size of the room, it made the somewhat large flat screen look very, very small. August 3, 2014
Rated 4.0 out of 5.0 by Good Hotel..BAD wi-fi I have been staying here quite frequently. Whenver i try to get some work done after dinner, wi-fi really crawls. Unless, it is fixed pretty soon i am looking for another place to stay. This might be the place for you if you do not care about wi-fi. Also, fruits in breakfast aisle need to be refrigerated they are not as fresh it should be. July 29, 2014
Rated 2.0 out of 5.0 by Family reunion Pick another hotel if you can. A/C didn't work in a few rooms, refrigerator was broken and never fixed. Had to get my own towels because they were short staffed. Elevator took entirely too long and there's only one so if you are hauling luggage prepare to wait. Walls are thin. July 25, 2014
Rated 5.0 out of 5.0 Great caring staff The staff went above and beyond their duties to make sure we was comfortable July 25, 2014
Rated 4.0 out of 5.0 by Billing When I booked my stay, I decided to pay for 2 nights and used points for 3 nights. When I checked out, I was charged for the 3 nights I had booked using points along with the two nights I paid for. The front desk manager was able to correct the problem after about 30 minutes. The original booking information that I made through IHG was never passed on to this location. I was not happy that this information had not been communicated to this location. Communication between the IHG reservation center and the hotels needs to be improved. July 19, 2014
Rated 4.0 out of 5.0 by Friendly and attentive staff The staff at this hotel was friendly and attentive to any needs or questions. The room was nice, clean and comfortable. The only concern was that the television satellite service was somewhat confusing and slow. July 18, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient What more can I say? It was a great location for our visit and we knew this because of staying at this same location 4 years ago. Looked clean and maintained, smelled good too. It was not musty or unfresh even in the hallways. July 17, 2014
Rated 4.0 out of 5.0 by comfortable bed Very spacious room and bathroom along with nice kitchen area and refrigerator availability. July 16, 2014
Rated 5.0 out of 5.0 by Quiet clean rooms I stayed at this hotel as it was closer to my clients location. This is a new property and the rooms are very clean. I found the breakfast is just ok and does not have many fresh fruit choices or fresh cooked varieties. Fitness room TV did not work and the treadmill was loud. However, the rooms were very clean and i could get good sleep. July 14, 2014
Rated 5.0 out of 5.0 by Great Stay We stayed for 3 nights in June 2014. We stayed in a 2 queen bed suite and the room was very nice. We were on a mini family vacation and plenty of room for the kids to play and stretch out after a long day of sight seeing. Will gladly return to this hotel in the future. July 10, 2014
Rated 5.0 out of 5.0 by COGIC Aims Convention 2014/ "VERY PLEASED" My family and I stayed at the Holiday Inn for the COGIC AIMS convention July 2-5, 2014 and had a wonderful time. We had the 2 queen beds and sofa sleeper. The room was very BIG. When we checked in, the clerk greeted us with a smile and made us feel welcome. Our suite was beautiful, clean and very comfortable for all 6 of us. My husband and I love that there was always complimentary hot coffee ready all day and night in the breakfast room. I am very pleased with my stay and I would recommend it and I would definitely stay at the Holiday Inn Suites AGAIN!!!! I have NO complaint!!!!!!! THANKS FOR THE HOSPITALITY July 8, 2014
Rated 3.0 out of 5.0 by Don't be fooled like I was with this being called Kansas City Sports Complex This was not even close to the stadiums!! There is a Holiday Inn across the street from the stadiums(why isn't that called the sports complex, just because it has a waterpark? Very deceiving) and this is about 20 or so minutes away. It is also in a very bad part of KC. They had armed security at night walking the halls, local restaurants nearby also had armed guards. When I checked in I went to my room and the bedding was on the floor in a pile. Then they moved me to a new room, as far away from anything at the hotel, in the basement. There also was cobwebs hanging from the ceiling. July 7, 2014
Rated 5.0 out of 5.0 by Customer The location for us was great because out cousin stayed five minutes away. All the Staff were the best. Always received a smile. Willing to help you out in any way. Basically we received good customer service!!!!!!!! July 6, 2014
Rated 5.0 out of 5.0 by Travel with Grand Children Highly recommend this hotel! Family in Raytown and it is so close by! July 5, 2014
Rated 4.0 out of 5.0 by Nice Stay Clean. Close to Royal's Stadium. Free Breakfast. Swimming Pool. Nice staff. July 5, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Great Place to Stay. Need more notice of Hotel coming up on the right as you can pass right by it but you can easily get back on the expressway to get back. July 3, 2014
Rated 4.0 out of 5.0 by Safe environment Comfortable hotel. Room took a long time to cool down. Overall would stay there again. June 30, 2014
Rated 5.0 out of 5.0 Good Stay The overall stay was great. The hotel meet all my needs while i as there. One night the manager made fresh cookies for all the guest. That was great. June 30, 2014
Rated 4.0 out of 5.0 by June 20 stay The room was clean, Air conditioner was loud and refrigator gkept draininf all night and made weird noises. June 28, 2014
Rated 5.0 out of 5.0 by Outstanding Clean room and awesome staff. The room was twice as big as it needed to be. The breakfast was good for the price. The employees made the stay. The clerk was polite and helpful. The lady tending to the food bar went above and beyond. She made you feel as if you were visiting her home. June 24, 2014
Rated 5.0 out of 5.0 by Friendly and Helpful staff There was a warm welcome from the staff the minute you enter the lobby. I needed directions to a location in another part of the city and they printed them out and included the return directions to get back to the Hotel. The room was clean and the domestic staff was very friendly. I recommend the warm cinnamon rolls at breakfast! June 22, 2014
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