Rated 4.2 out of 5 by 174
Rated 5.0 out of 5.0 by KCW05 Excellent customer service!
Every staff member I came in contact with was absolutely wonderful 110% The pool definitely had the proper amount of chemicals which I was worried about. The smell alone will give it away if it's dirty. The only issue I had is I suspect the comforter on the bed wasn't changed. It had a sheet on top and a sheet on bottom but the bottom of the comforter had something maroonish smeard on it and it was rough. It felt as if it could be scraped off I didn't feel like making a big deal about it since everything else was so great. I was disappointed that there was not hot tub as advertising that was one of the reasons I picked this location.
December 19, 2014
Rated 5.0 out of 5.0 by KSTOUT Great Service - Understanding Staff
The staff was incredibly helpful and understanding. They made traveling with a large group of high school students as painless as it could be. Breakfast was ready early on Saturday (a must when we have to leave at 6:30) and very good. Had a little trouble booking but once it was, it was the best hotel experience we have ever had. Highly recommend.
December 16, 2014
Rated 5.0 out of 5.0 by Scomar Great one night stay
Room was big and clean. Had a nice touch of a microwave and refrigerator. Comfortable beds. Helpful friendly staff
December 15, 2014
Rated 4.0 out of 5.0 by GRKK VERY Nice staff
All was good at the hotel. Room was adequate, staff was friendly, location was convenient for our purposes.
Breakfast was a real bargain, and well done. Liked the hard boiled eggs and Greek yogurt. I worked out in the pool (treading water) so I was happy the pool had a deep end. Only 2 complaints: the fitness center needs some free weights. Also, the bathroom could use a make up mirror, always something I look for to apply make up.
December 11, 2014
Rated 5.0 out of 5.0 by Rick79603 Wonderful Hotel
We thoroughly enjoyed our recent stay. We were warmly greeted by a very friendly front desk staffer, and promptly upgraded to a ground floor room upon request. The room was great. Lots of restaurants in the neighborhood to choose from, and easy access to the beltway made our departure easy too. Easily a "10" score for this Holiday Inn Express.
December 8, 2014
Rated 5.0 out of 5.0 by mkc73430 Great hotel
This hotel is newly renovated, very close to the interstate but it is secluded enough that it is quiet. The staff was excellent, they gave me some of the best service I have had at any IHG hotel, which I stay at frequently.
November 28, 2014
Rated 5.0 out of 5.0 by Ymorris36 Wonderful
staff there is great service wonderful! I will de finely go back
November 28, 2014
Rated 5.0 out of 5.0 by qmoe KC Holiday Inn Ex
This is a very clean hotel with very friendly staff. The room was neat and very clean, and the bed was amazing. I have a tempur pedic at home, and this was just as good. The only complaint I have is with the food. I have stayed at several hotel chains, and the complaint is always the same. breakfast is not very good. I think they get the food from the same company. I am not a fan of powdered eggs. Other than that, this was a very good place to stay!
November 21, 2014