Rated 4.2 out of 5 by 176
Rated 5.0 out of 5.0 by Enjoy Elkins 1239876 Outstanding Staff.... Clean Comfortable Rooms
Always a pleasure when I stay here. April always greets me with a smile and a hearty smile.
The room was very neat, clean and comfortable. Only one slight maintenance repair was needed, I mentioned as I left my first morning and when I returned that evening the repair was completed. Thanks we all know minor things occur, its the fast and thorough response that counts. Hats off to hotel.
December 23, 2014
Rated 5.0 out of 5.0 by Allen ProV2 Customer service excellence
The friendly and attentive staff and management at this hotel make my choice for where to stay when I'm in the Kansas City area very easy. Great location and access for my business meeting commutes in the KC area.
December 22, 2014
Rated 5.0 out of 5.0 by KCW05 Excellent customer service!
Every staff member I came in contact with was absolutely wonderful 110% The pool definitely had the proper amount of chemicals which I was worried about. The smell alone will give it away if it's dirty. The only issue I had is I suspect the comforter on the bed wasn't changed. It had a sheet on top and a sheet on bottom but the bottom of the comforter had something maroonish smeard on it and it was rough. It felt as if it could be scraped off I didn't feel like making a big deal about it since everything else was so great. I was disappointed that there was not hot tub as advertising that was one of the reasons I picked this location.
December 19, 2014