Rated 4.3 out of 5 by 60
Rated 3.0 out of 5.0 by George2012 Ergonomically Challenging
The greeting at the facility was great, the woman was pleasant and very helpful.
The issue was with the room design. First the sink was outside the bathroom which just doesn’t feel comfortable and would be even more uncomfortable if I was sharing the room.
Secondly, the toilet paper was almost unreachable since it was back to the right and up above which made it difficult to reach.
December 8, 2013
Rated 5.0 out of 5.0 by Mimired great service
My 2 grandsons and I traveled from the Cape to visit my son and granddaughter who live in Keene. The three children stayed with me in the hotel and had "the bestest time ever!" The staff was more than gracious and extremely friendly to adults and the young ones..(4,5, & 7). They loved the pool and the pancake machine was a huge hit. I believe her name was Judy but the woman in charge of the breakfast room was especially nice and friendly and helpful to all. The woman on the front desk both mornings was also an asset to your hotel. All in all our " Mimi Adventure " was a big success and all four of us are anxious to do it again. Thank you for helping us make some very happy memories
December 5, 2013
Rated 5.0 out of 5.0 by VanA32 Friendly and comfortable
One of the nicest hotels my family and I have stayed in. The indoor pool was awesome. The staff was very helpful and went out of their way to meet our needs.
November 29, 2013
Rated 4.0 out of 5.0 by collegemom5000 Friendly service
Staff was excellent and friendly but the room was not clean. Bathtub was stopped up because of hair in the drain (not mine). Heat was also difficult to regulate.
Breakfast was great - loved the pancake maker
November 18, 2013
Rated 3.0 out of 5.0 by teach585 Good place to stay
The room was clean and very comfortable. Bathroom was clean and everything worked. No issues with anything being broken or in need of repair.
For Holiday Inn Express--on the higher price side (As is the rest of Keene)--always a frustration.
They have a program where you put out a sign if you want clean linens. As I was only staying 2 nights--didn't need any, so didn't put out sign. I did not realize that that meant that they would not make up the room, spot clean as needed, refresh coffee, etc. It looks as if they never entered the room after one night. I won't make that mistake again.
OK location. No restaurant adjacent, but Applebees within reasonable walk.
October 28, 2013
Rated 5.0 out of 5.0 by Ha1Sa2 Memorible anniversary
My wife and I completely enjoyed our visit to Keene during the Pumpkin Fest. The hotel staff were exceptional and made our visit very memoriable. We were celebrating our 43rd wedding annivesary. Thanks for the memories!
October 26, 2013
Rated 5.0 out of 5.0 by stella13 Overall experience
Everything was wonderful. We stayed there on a very busy weekend, full hotel. Yet all amenities were in place, service was excellent, and the staff was very accommodating and very friendly, personable.
A great place to stay in Keene!
October 23, 2013
Rated 5.0 out of 5.0 by LemonLime1 consistently clean and comfortable
I have been staying at the Holiday Inn Express Keene, NH for the past two months once a week because I am attending graduate school in Keene, NH. The Holiday Inn has been consistently clean and comfortable and the staff have been friendly and accommodating (even when I ask to change rooms). The breakfast is fantastic and I look forward to the cinnamon buns every week!
October 19, 2013