Rated 3.0 out of 5.0 by Aussie5658 Not quite the regular standard of Holiday Inn
After staying at many Holiday Inns throughout USA we found this one not to be quite the standard of the others. The room was small and a little dated, and it could have been a little cleaner. An extension to the hotel was in progress, which may help improve the breakfast room, as while we were there it was in the small lobby area.
The breakfast was ok, but could have been better. The hotel was in a back street, which was a little noisy.
The staff were pleasant and helpful when needed.
June 5, 2013
Rated 4.0 out of 5.0 by mhl13 Housekeeping Concerns
I use this facility quite often for business travel in Keene.
However in the past couple of months I have noticed that some basic Housekeeping practices has slowly moved away from the high standards I have enjoyed.
These concerns center on the bathroom and sink. The wall and floor behind the door are often not cleaned and visible signs of hair and “stuff” are often found there. During my stay the toilet and sink are often not cleaned the T-Paper is folded and signs of my mouth wash remain in the sink.
Would like to see an improvement or return to the high standard of housekeeping at this facilty.
May 28, 2013
Rated 1.0 out of 5.0 by WildcatFamily HARD TO FIND; NOT THE ROOM WE BOOKED
Booked our room online for 2 adults, one child. When we arrived the desk clerk asked if we wanted a cot brought to our room. We told the clerk that we booked a room with two beds; we were told none were available. We decided to leave at that point. Out of the blue we had a room with a king bed and a pull-out couch. The room smelled horrid, and the shower was disgusting (blue slime on the walls of the shower) In the morning the breakfast choices were limited and cold. Could not wait to get out of there!! Have stayed at many Holiday Inn Expresses; this one, by far is the worst!!! Not recommended at all!
May 24, 2013
Rated 5.0 out of 5.0 by HMCMF comfortable and everything you expect
having been in the USA for several weeks on vacation this HI Express meets the expected standards of HI. The staff are very helpful and friendly.
May 21, 2013
Rated 5.0 out of 5.0 by Wintergreen Quiet, comfortable and convinient
We travel to Keene once or twice a year and this hotel is one we can always depend on to be comfortable and quiet.Clean room,comfortable bed, flat screen TV with HBO, and the traditional Holiday Inn Express breakfast. That said, the breakfast staff was very accomodating in making sure the supplies were full.
Very good Holiday Inn Express.
May 15, 2013
Rated 5.0 out of 5.0 by Fred601 Good service/facilities ; bad road
In the many times we have stayed at the Keene HI Express, we have been treated very well, have been very comfortable, and have enjoyed the experience.
If anything, the only "complaint" I would have is the roughness of the road leading to the motel. I realize, however, that is something you can do nothing about.
May 12, 2013
Rated 5.0 out of 5.0 by Roadqueen53 Very Pleasantly Surprised
Stayed here years ago & was not impressed. Obviously much has been done to improve this hotel. Renovations are lovely & the room was very comfortable. Slight problem with a broken fridge quickly taken care of with a move to another room. Lack of breakfast choices are not their fault as they are the same at all Holiday Inn Expresses. Would absolutely reccomend this hotel to everyone.
May 6, 2013
Rated 5.0 out of 5.0 by nhscooper Great Staff They Made this Stay Special
The staff at the Holiday Inn Express were top-notch! Very Friendly, Kind, and most of all Helpful. I never saw anyone without a smile, and asking if everything was OK? I recommend this hotel when visiting the Keene area. I stayed for a business meeting.
April 22, 2013