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Rated 4.5 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Great location and great service! The hotel is easy to find, and with convenient access to shopping, and several restaurants, the hotel is the perfect location for a get away. I was also very surprised to be greeted by the friendly staff... I felt like I was home. August 6, 2014
Rated 5.0 out of 5.0 by Staff is great!!! We have had issues in the past but were guaranteed that this is going to be different. They were right!!! They treated us like family. Amy, the manager, is a wonderful addition to this establishment!!! We will be back!!! July 30, 2014
Rated 5.0 out of 5.0 by The Best Such a nice clean, friendly hotel. Was relaxed from the time we arrived to our departure. Staff was excellent and a thoroughly delightful stay. July 28, 2014
Rated 4.0 out of 5.0 Pleasant stay The telephone, internet, and TV worked, but the coffee is awful and towels could be of a higher quality. July 28, 2014
Rated 5.0 out of 5.0 by GREAT BISCUITS Most breakfast that have biscuits usually overcook them and they are then hard, but not at this hotel. They were soft and moist. Great job! July 26, 2014
Rated 5.0 out of 5.0 by First Class Hotel exceeded my expectations. Staff were most attentive and friendly. An excellent experience. July 25, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, friendly, convenient location. Great stay and Excellent Breakfast choices! Staff was very friendly and helpful with directions. Pool was clean/warm and very relaxing! July 25, 2014
Rated 5.0 out of 5.0 by great service my husband had a broken leg and staff took care of our every need without question July 23, 2014
Rated 5.0 out of 5.0 by clean, comfortable room Excellent value. My wife and I were very pleasantly surprised. Staff was friendly and helpful. Room was large, clean, and comfortable. Bed had excellent mattress and pillows. Room was quiet, and we both slept well.Enjoyed breakfast - good food, excellent coffee. July 18, 2014
Rated 5.0 out of 5.0 by Very nice Front desk staff was very friendly and helpful, quick check in. Room was really nice. Pool and fitness center were better than expected. Nice breakfast bar that included pastries and bagels from local bakery. Laundry facility was very convenient and clean. Could use a little more signage to get to it - located on a winding side road, wasn't sure I was going to the right direction. Several chain and local restaurants nearby. But overall, nice stay. Would stay again. July 6, 2014
Rated 3.0 out of 5.0 by VERY SMALL ELEVATOR Our stay was good, there is a movie theater next door also. The only bad thing was the tiny elevator. The building is only two stories but my wife had a problem with her leg. We went to leave and the elevator door opened and there was a huge laundry basket on wheels that took up the hole elevator with no one in sight. We had to pull it out and leave it in the hall to get into the elevator. June 26, 2014
Rated 5.0 out of 5.0 by Keene Lacrosse Tourney with my son Recently stayed at the Holiday inn Express while in Keene NH for my son's lacrosse tournament. Extremely comfortable and clean, great value for monies we spent, parking was super easy, breakfast bar was amazing. I would stay at same hotel again anytime ! June 26, 2014
Rated 4.0 out of 5.0 by Good choice in Keene There is nothing special about this Holiday Inn Express. It is what we become used to in a Holiday Inn Express. Clean, comfortable rooms, functional bathrooms and a desk. No good surprises or bad ones, I spent 2 nights here and slept well without any noise. Quiet place to work from with a few fast food options within walking distance. To get to more formal restaurants you have to drive they are too far to walk too. I will be back. June 20, 2014
Rated 5.0 out of 5.0 by Good experience but a little pricey for me This is an excellent facility with helpful staff, a warm pool, and good breakfasts. It has been a long time since we stayed at a Holiday Inn and were pleasantly surprised. We were in the area for a family wedding and this was the lodging chosen for out-of-town guests which is why we stayed here. We normally do not care to pay that much for overnight lodging. The only thing that was less than ideal was the noise level from the room above as we could hear them just walking around at all hours of the day and night. If we stay there again, will ask for a 2nd floor room. All in all, a good facility. June 19, 2014
Rated 5.0 out of 5.0 by finding the hotel excellent hotel but the city is doing significant road work around site. Need to establish temporary signs indicating where the hotel is. took use of GPS to get there. June 19, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We had a most enjoyable time at your hotel. The staff, especially Lani at the desk and Judy in the breakfast area were just great. The breakfast selection was wonderful, especially the unique pancake machine. A totally enjoyable stay. June 18, 2014
Rated 5.0 out of 5.0 by Very friendly service. Comfortable bed. Maintenance man went over the top to help us with prep of a gift for a family member. Desk help very friendly. Maids very polite and friendly. June 15, 2014
Rated 4.0 out of 5.0 by Very good service, quiet hotel The exterior of the hotel is a bit "tired" but the staff and the interior make up for this. I would choose to stay here again. The front desk staff (daytime) were extremely helpful. The breakfast attendant was very courteous and accommodating. My room was comfortable, a little small but the layout is very efficient with plenty of space for working. The bath towels should be replaced when they are threadbare. The road leading up to the hotel is extremely rough and full of potholes, which is no fault of the hotel. Still, it's an element of the first impression when entering the hotel's parking lot and I hope the city will be encouraged to make some improvements. June 12, 2014
Rated 5.0 out of 5.0 by Return customer Having son that plays baseball in Keen for the summer, this is always our go to hotel. Just make plans early - the hotels in Keene book up fast! Definitely recommend this hotel. Not to far from downtown area. June 12, 2014
Rated 5.0 out of 5.0 by Great Stay - Very responsive management and staff The Holiday Inn Express in Keene is our go-to hotel when gong to Keene, NH. We enjoy local events in the area from time to time and we always stay at the Holiday Inn Express. The past weekend was another example why we stay with them. The first room we were assigned at check in had a toilet that was slow and did not work as it should. The hotel service staff was called and responded immediately to see if there was a fix. Unfortunately, they could not resolve the issue, but not for the lack of a diligent try. The service person had a super positive attitude through the entire process. We were immediately provided with another room, no problem and no attitude. Only the most pleasant, professional delivery of customer satisfying service. Great job to the team at the Holiday Inn Express, Keene, NH. We are already planning our next weekend stay there in a few weeks. June 11, 2014
Rated 5.0 out of 5.0 by Great Place to Stay! Once again, everything was great at this HIex! The only little issue was a few crumbs on the floor which can happen. Overall wonderful! June 5, 2014
Rated 5.0 out of 5.0 by best breakfast and great rooms I recently needed a couple of rooms for two nights, for myself, daughters and grandkids. The Holiday Inn Express had an indoor pool, always a plus for the kids and they loved every minute of it. The place was immaculate, no matter where you where, the pool, gym, the rooms, the lobby...they kept it spotless. Everyone could not stop talking about the choices we had for breakfast and how much there was to offer and just how fresh everything was. We will be returning the next time I visit my sister and brother in law as we don't like to make the long drive twice in one day and for the money you cannot find a better place to stay. Glad I listened to my friends who stayed in an H.I. Express in FLA and had a similar experience. May 30, 2014
Rated 5.0 out of 5.0 by Great Stay This is one of the best places we have ever stayed. I think this was our 4th. or 5th. stay at this site, and each time has been exceptional. The staff is very friendly and accommodating, especially Lani. The place is very clean and the breakfast is as good as any we have ever had at a motel/hotel as it relates to the breakfast that comes with the stay. The lady in charge of the breakfast room is very friendly and accommodating. In addition, the site is pet-friendly, which was very important to us. We highly recommend this site to anyone needing to stay at Keene, New Hampshire. May 12, 2014
Rated 5.0 out of 5.0 by Great value in this market Personnell are very friendly and concerned about your stay - Amy is superb at the Front Desk - Beds, pillows and sheets are clean. Bathroom is spotless - keep up the great work - we will continue to stay as often as we can. Ken and Martha May 12, 2014
Rated 4.0 out of 5.0 by Location so-so and staff accommodating The location is somewhat hard to get to. The staff was very accommodating and helpful. May 11, 2014
Rated 4.0 out of 5.0 by Cleaning The cleaning each day could have been better. We've never had to ask or shampoo and conditioner each day, but we had to here. The staff was super friendly. Overall it was a nice hotel and I would go back! May 9, 2014
Rated 4.0 out of 5.0 by Noise level Request a room away from the lobby. Noise from lobby and breakfast area and room service travels making sleep difficult. Recommend a door in halfway between services and guest rooms. May 7, 2014
Rated 5.0 out of 5.0 by Great place to stay in Keene, NH From the get-go, the experience was great! We were greeted warmly at the reception desk. Noticed after we checked in, everyone was greeted with the same warmth, kindness and interest. The room was extremely clean! I loved it! Even the carpet was clean! A rarity in most hotels! Everything was well appointed. The sleep quality was great. I would stay here again without a second thought and would highly recommend it. Only downfall would be that the road leading to this property was rough.... nothing to do with the hotel... just town infrastructure. Easy to find, nice amenities; pool, exercise room, breakfast.... May 7, 2014
Rated 4.0 out of 5.0 by Nice Hotel Quiet Location I live here locally and use this hotel whenever we have guests. I stayed there recently during a renovation on my houese, so I got a chance to check it out. It is a very nice, modern, clean hotel tucked away from the busy areas. A really nice place to relax if you are in Keene. Close enough to downtown and the college and plenty of restaurants nearby. Definitely recommend it. April 13, 2014
Rated 4.0 out of 5.0 by It was Nice It was a nice hotel. A lot around to go to. Did not like that the front desk clerk looked like she was playing on the computer in the back room and she was all alone when we needed something like towels. March 27, 2014
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