Rated 4.3 out of 5 by 88
Rated 5.0 out of 5.0 by travelnurse2014 Customer Service
The staff at Holiday Inn Express and Suites Brattleboro was excellent.. Positive experience throughout check in and check out. We stayed 2 nights and the room was clean and comfortable.
August 21, 2014
Rated 5.0 out of 5.0 by tompgh Outstanding Hospitality
I was pleasantly surprised that the staff throughout the hotel attempted not only to respond to needs, but to anticipate them!!! I did not feel far from home.
August 21, 2014
Rated 5.0 out of 5.0 by happytraveler022 Very nice hotel
We've stayed here a few times and it's always great. Clean room, nice staff. The bedding is wonderful!
August 20, 2014
Rated 4.0 out of 5.0 by Business traveler 10 Quality experience
This Holiday Inn Express experience exceeded expectations. All hotel areas were very clean, service was courteous and accomodating. I would strongly recommend this site to any travelers.
August 19, 2014
Rated 5.0 out of 5.0 by Scupper Great Stay!!
We had a great stay at this Holiday Inn. The room was perfect. Staff was excellent - helped us enroll in the Rewards Program at check out. Great stay!
August 18, 2014
Rated 2.0 out of 5.0 by DanAndKaren Okay but not great
After arriving too early to check in we were shown our room prior to its cleaning. We liked the location of the room (first floor, close to pool, dining area, etc.) and were told we would have that room when we returned to check in. Upon return to check in another staff told us our room was given to someone else (no reason given). The A/C unit is fairly noisy (not great for sleep) and is not thermostatically controlled making it difficult to adjust to a comfortable temperature. Overall the facility is about average when compared with other Holiday Inn's, however far less than average when compared with other chains. We will likely stay somewhere else next time (a B
August 7, 2014
Rated 4.0 out of 5.0 by new england traveler Comfortable stay
Overall it was a comfortable stay. The beds were comfortable and the breakfast options were good and it was available prior to 6am. One thing was the smell of mildew in the bathroom, possibly from the shower curtain. Although we did not request a handicap room, we were assigned one and it was spacious. There is a mirror door for the closet. It is necessary to keep the mirror door closed so that you can walk around the room. We almost forgot our jackets that were hung in the closet when we were checking out as the mirror door would normally be closed most of the time. The closet mirror door may not be necessary as there was another large mirror in the room. Our room was near the center of the building and near the only elevator. The only sets of stairs were inconveniently located at the two ends of the building. A more user friendly floor plan could have included stairs in the center of the building.
August 4, 2014
Rated 5.0 out of 5.0 by 1sam2amie Return Visit
We've stayed at this property a few times over the past several years. It is convenient for our travels between Virginia and New Hampshire. The room layout here is much better than the newer design HI Express properties - mainly because the room has lights next to the bed for reading. I hate the properties that have insuffient and poorly placed lights. Also, the coffee maker in this room, and most HI Express properties is poorly placed - the cord never reaches an outlet. I get annoyed at having to take the coffee maker into the bathroom to use the outlet there - it gets in the way on the sink area. All-in-all, I'm pretty loyal to HI, since I am a long-term member of their Rewards program.
August 2, 2014
Rated 5.0 out of 5.0 by Jack m exsperience
Holiday inn is my new choice for travel , it beats the other chains hands down
July 30, 2014
Rated 5.0 out of 5.0 by NanetteB Great staff and comfortable bed
Were greeted courteously at front desk and were accommodated with check-in prior to 3pm as we were exhausted. The beds and four pillows were extraordinarily comfortable. Although there was a large group of people staying in the hotel as wedding guests, we did not hear any noise that they may have made and the noise in the halls was minimal. We were very pleased with the hotel, our room and our stay. Would definitely return.
July 23, 2014
Rated 1.0 out of 5.0 by reece33 one night
would not recommend. terrible service the first night.
July 23, 2014
Rated 5.0 out of 5.0 by mrmgilber Nice stay
I've gotten used to Holiday Inn Express, and the quality, my preferred hotel is the Holiday inn Express because of this.
July 23, 2014
Rated 2.0 out of 5.0 by A happy guy Previous good experience Vs Not so good
We have visited this motel a number of times and it has been a favorite "way station" on our way to...and from the Barre area.
This visit was a far cry from previous ones. The climate system was obviously not working properly in the room. The room started off hot and humid and the system was not able to take care of the problem. The maintenance folks got right up to the room when we called but other than cleaning the filter there was little that they could do. Leaving the setting at 63 the room finally was tolerable by the next morning...after a difficult night's sleep. When checking out the Manager did make a reduction in our bill and we have had a number of good experiences in the past.
So, for now we'll treat this experience as "unique" and continue to use this location....at least one more time, as we have had very good experiences in the past
July 21, 2014
Rated 4.0 out of 5.0 by rod fm pa stay
got what we expected. good sleep. clean, comfortable. had a little difficulty finding the hotel. perhaps better signs could help. all said and done we were happy with our stay.
July 11, 2014
Rated 5.0 out of 5.0 by godotwaits I was happy.
There are a lot of hotels/motels in the brattleboro area, and many of them have negative reviews. If you want a problem free 'stay,' I would recommend this place as a very wise choice. It;s only 'one click' below the most expensive and I could wish that it was more affordable given it was largely 'off season' and a week night stay. But. the ole caveat applies, you get what you pay for.
July 8, 2014
Rated 5.0 out of 5.0 by roadlesstraveled2014 Good all around
Everything was quite nice. The lady at the desk was super friendly. Everything seemed clean. The property smelled great and looked great. Only issues were the door didn't always close securely, you had to make sure it was really shut. And the pancake maker was out of service. I would stay there again.
July 6, 2014
Rated 5.0 out of 5.0 by KC2014 Great hotel & staff, highly recommend
Was in town for a 5K. Hotel was a very short drive to the race, downtown, Marina restaurant on the water. Rooms were clean, comfortable, quiet, spacious. Staff was very friendly & accommodating. The breakfast is included and a good variety. Would certainly stay there again. Thanks!
July 2, 2014
Rated 3.0 out of 5.0 by second wind New England Bussiness Trip
I do not know the area at all but this hotel did not work very well to use for a bussiness trip. Was very far to move from location to lacation and too much construction on the area.
July 2, 2014
Rated 3.0 out of 5.0 by SVachon Holiday Inn Express Brattleboro
Overall a nice hotel,with clean comfortable rooms and a good workout area. The breakfast was lacking in the sense that all the dishes were styrofoam, the food was processed and there was no recycling available throughout the hotel. Staff varied tremendously. Some were very helpful while others were not.
July 1, 2014
Rated 5.0 out of 5.0 by Bernice27 Clean Room and Hospitable People
Everyone was very friendly and very helpful. The room was pool clean and the bed was very comfortable. The pool was nice except the floor around the pool was made out of pebbles and was hard on the feet. Other than that everything was fine.
June 29, 2014
Rated 4.0 out of 5.0 Accomodating staff
Booked on the day of our stay during a large softball tournament and brewer's festival that had nearly every room in town booked. Only room left was a "smokers room" and my family and I do not smoke. When I said this, the booking agent said they would clean the room and use deionizer to eliminate the smell for us. When we arrived we went into the room and it had only a slight smell- the bedding and pillows were fresh and did not smell of smoke. Upon check in the front desk representative said to ask for a spray for the room if it still smelled of smoke. We got the spray and the room was great- very comfortable and restful. The staff was courteous and friendly and did all they could to make a non-smoking family happy!
June 25, 2014
Rated 5.0 out of 5.0 by MikeH1115 Holiday Inn Brattleboro
Very nice hotel. Good value and friendly staff.
Brattleboro is a charming town with plenty to do and good restaurants.
June 22, 2014
Rated 5.0 out of 5.0 by trudy60 Great Service
When we arrived it was 10 hrs. late due to plane cancelations due to weather in Texas. The staff went out of their way to get us to our room and assist us in any way they could.
June 19, 2014
Rated 5.0 out of 5.0 by ActionGeekDoug Our stay in Brattleboro, VT
My girlfriend and I booked the Holiday Inn because we were visiting for first Friday of the month Gallery Walk
June 17, 2014
Rated 5.0 out of 5.0 by Shari90 Great hotel at a surprisingly reasonable price!
Very impressed with this Holiday Inn! If we ever come through Brattleboro again, I will not hesitate to stay here!!
June 16, 2014
Rated 4.0 out of 5.0 by TheTonedog Excellent; however...
Our room lay above hotel laundry, resulting in annoying vibration felt through floor and bed. Staff were sympathetic, but unable to provide any remedy, as hotel was fully booked.
June 12, 2014
Rated 5.0 out of 5.0 by AJCMCC A Lot for the Money
Nice surprise with this hotel. The room was bigger than expected, and it came with a decent size mini fridge. I expected just a basic continental breakfast, but it had such a variety of eggs, pancakes, cereals, yogurts, fruit among other things. We will definitely stay here again when we are in the area.
June 10, 2014
Rated 4.0 out of 5.0 by mhowell2 Well run, clean and comfortable.
The stay was very good from start to finish. Staff very good, and room excellent. Fitness room good.
Television was not very good and lost signal. The one in Fitness room had two channels!
Breakfast eggs were cold and no variety from day to day.
June 10, 2014
Rated 5.0 out of 5.0 by fred66743 great spot
very nice facility. room was clean and quiet. location was great, close to highway and restaurants
June 8, 2014
Rated 5.0 out of 5.0 by Nannie ~ 2014 Nice Stay
It was a very nice hotel, nicely located. the only thing, bring your own pillows. Everything else was very nice, unfortunately we only needed the room for sleeping and did not get to use anything at all in the hotel. I would definately recommend staying in this hotel, it is in a very pretty location.
June 5, 2014