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Rated 4.3 out of 5 by 272 reviewers.
Rated 5.0 out of 5.0 by Nice clean Hotel - Good Breakfast This Hotel met my expectations. I stayed in the one bedroom suite which was plenty space for 2 Adults and 2 kids (Both under 10). Room was clean and updated. Pool was decent with 2 slides in it. Nice choices for the Included breakfast - Hot and cold items. Would stay there again. It was a little pricey compared to other hotels in the area, but you get what you pay for. July 27, 2015
Rated 5.0 out of 5.0 by Good Value Great Staff Very helpful. The rooms were just standard for a hotel chain but very clean July 26, 2015
Rated 5.0 out of 5.0 by Comfortable beds We find this property very convenient for our needs July 26, 2015
Rated 1.0 out of 5.0 by Bad Management Had issues with pool staff, tried to talk with Barbara the Manager she was never around, even asked for her business card and emailed her and still no reply. Carpets weren't vacuumed in rooms, only left with 3 sets of towels instead of 4 when we checked in. Only 2 high chairs in food area, always had to wait for one and there were other children. Holiday Inn has been my hotel of choice but not again in Kelowna. July 25, 2015
Rated 5.0 out of 5.0 by Big, Clean and Comfortable Rooms I was surprised at how big the room was. The bed was very comfortable. We had a corner room with two large windows, and although there was not much of a view it was nice and bright in the room. The complimentary breakfast was very good - plenty of choices. I loved the pancake maker. The pool hours are great. July 24, 2015
Rated 3.0 out of 5.0 by water, Elevator Came back to the Hotel on friday night and the only elevator was out of service. Were staying on the 4th floor. Sat morning at 8am NO HOT WATER. Sunday morning while having breakfast, over heard that kids in the Pool Saturday were having a food fight in the pool while their parents looked on . Thank god we were not there to enjoy the pool. July 23, 2015
Rated 4.0 out of 5.0 by Great service from the staff Staff are knowledgeable and had the professionalism in handling their job and dealing with the customer July 23, 2015
Rated 4.0 out of 5.0 by Very good service We stayed for a night in Holiday Inn Express, and our first time to be at Kelowna. Upon arrival we were greeted warmly by the staff. We came in too early for the check-in but still we were accommodated. We came from cherry picking and Natalya (one of the front desk) offered to put all our boxes in their fridge. That was a nice gesture. Overall staff were accommodating and friendly. July 22, 2015
  • 2015-07-30T12:46:00.612-05:00
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