Rated 4.2 out of 5 by 129
Rated 4.0 out of 5.0 by augVisitor2015 Excellent staff, Clean hotel
Had to stay in the room most of the day before a work meeting. Very comfortable and clean. Staff was very friendly and helpful
July 31, 2015
Rated 5.0 out of 5.0 by AdmMate Nostalgia
I was not only pleased but very impressed by the quality of service , the friendly and professional staff and the cleanliness. I was born in Kendallville and the entire trip was planned to show my daughter where her grandparents grew up. The entire stay was made all the better by the wonderful service!
July 27, 2015
Rated 5.0 out of 5.0 by Deano51 Weekend getaway
Clean room. I think they could use a little updating on carpet. Good reception at front desk.
July 25, 2015
Rated 4.0 out of 5.0 by runningbiggie Wonderful and cozy location
This hotel was a great location very comfortable and very accessible location. Would stay at this location again.
July 21, 2015
Rated 5.0 out of 5.0 by JeffZZ Perfect home base for our visit
From the friendly greeting to the well-equipped room and the hearty breakfast available, we were well cared for on this trip. The room had all that we needed, and the location was well-suited to travelers.
July 21, 2015
Rated 1.0 out of 5.0 by Bobbie127 Good be a nice place to stay with a little maintenance.
Was a very quiet comfortable clean hotel a year ago. Now needs maintenance and refurbishment. AC unit needed replacement shroud, hole in bathroom wall, shower curtain rod was falling out of brackets, grimy chrome fixtures. First room given to us had horrible old smoke smell. Second room smelled like scented oils to mask odors. Didn't notice problems with bathroom until it was too late to ask for a third room........The room was clean, the bed super comfortable, good pillows. Breakfast was great with variety.
When told of the issues, staff was apologetic, but by then what can we do?
The carpet in the elevator really needs to be cleaned around the edges. Judging from the crooked silver vent stacks sticking out of the roof without benefit of angled connector to keep them plumb, I'd guess they are in need of a qualified maintenance person.
Some rooms may still be nice........ours wasn't one of them.
July 20, 2015
Rated 5.0 out of 5.0 by Lam04 Great Staff and service
Had a great stay and was greeted at arrival as a VIP and treated that way for the 4 days there.
July 8, 2015
Rated 2.0 out of 5.0 by Churkle Staff Excellent, but property is poor
We had all positive interactions with the staff. They were friendly, attentive and helpful. But the overall property is in dire need of an upgrade. Particularly, the dirty worn carpeting and the bedding. The television reception was very poor too. Internet was slow.
July 7, 2015