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Rated 4.4 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Clean, quiet and great service We stayed one night while attending a soccer tournament nearby. The staff, especially the lady in charge of breakfast, was especially helpful and friendly. She went out of her way to assist us. The room was quiet and comfortable. November 18, 2014
Rated 4.0 out of 5.0 by Convenient with hot breakfast The location is very convenient to Town Center Mall in Kennesaw, just off the interstate. It was a pleasant surprise to get a hot breakfast. And they had a good selection of food. November 17, 2014
Rated 5.0 out of 5.0 by Best HIE around We always look for Holiday Inn Express where ever we travel. The HIE in Kennesaw GA is by far one of the finest. Everything was great from check in to departure. Friendly and helpful staff all around. The free beer, wine, pop and food in the evening was very nice as was the mourning breakfast. The room was clean and well furnished with microwave and fridge. Also a nice goodie bag for IHG Rewards members. The entire staff at this hotel were friendly and helpful. I would definitely recommend this hotel and plan on staying here again when I pass thru Atlanta. November 17, 2014
Rated 5.0 out of 5.0 by Hospitality hour This hotel is just beautiful. The entrance had beautiful landscaping for first impression. Check in was quick. Bed was by far the most comfortable we have ever experienced. A very nice amenity to have the hospitality hour with pizza and wine or beer after a long day of travel. All in all a great stay. Will definitely stay again if in the area. November 13, 2014
Rated 5.0 out of 5.0 by Great place to dtay! Per usual, this Holiday Inn Express was an excellent choice for spending the night. Everything was clean, bright, staff very accommodating, food good. Malcom and Michael, the fellows who checked us in were very polite, helpful and shared great info re: restaurants and directions. November 13, 2014
Rated 2.0 out of 5.0 by No Drainage in shower/tub Hotel was fine, however, when one of us was taking a shower the tub filled up with water due to no drainage. The tub did not drain at all. We had to get on the road right away therefore no time to wait for a clogged drain to be opened up. We told the associate at the customer service desk "Tiffany" about the situation asking if they could work with us for the inability for one of us to not be able to shower. She stated well you should have called us to go up and put drain cleaner in the drain. I said we needed to get on the road and was trying to be fair about removing a fair amount off of the bill. She said she would have to talk to her manager and they would call me back. 2 hours later the same woman "Tiffany" called and said the best they could do was to take $10.00 off of our bill. I explained to her that that was not reasonable and she began to reiterate her statement she had said earlier. I stated I would call corporate to handle the matter and she hung up on me. November 8, 2014
Rated 1.0 out of 5.0 by Some Staff are Rude, Definitely one of the worse Holiday Inns to stay at This place is definitely below average in terms of holiday inn standards. It's not a motel yet but there were several issues I had regarding my stay. 1. Room was not clean, bathtub had stains, table was sticky, and the AC was old and loud. Our door had a piece of wood falling off of it. 2. Internet was not working properly 3 out of 4 nights we were there. I called front desk and they told me to call their technical service number. My wife was not happy with the service. Why would we as guests need to stay on the line to trouble shoot the internet for 40 minutes. We thought that was quite rude. No one from front desk came to help out. Give them credit, they did call comcast to come take a look eventually. November 6, 2014
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