Rated 5.0 out of 5.0 by Brownie88 One of the best
Could be the most friendly staff's I've ever encountered. Will be staying there ever visit i make to Atlanta from this point foward.
March 27, 2013
Rated 5.0 out of 5.0 by FunTraveler2013 Wonderful service, friendly staff and very nice property
Really enjoyed my stay there. Wonderful accommodations and very clean hotel. Great selection for breakfast.
Very well lighted parking lot at night which made it feel safe coming and going.
Also, right off the higway which made it accessible.
Definitely will stay there again !
Thank you !!
March 18, 2013
Rated 4.0 out of 5.0 by myri great beds and helpful staff
Room was clean and fresh. Would prefer larger vanity than our room had. Breakfast was fine and different both days of our stay.
March 15, 2013
Rated 1.0 out of 5.0 by Muggin Smell in the room
Room did not seem clean.
Staff okay but seemed unconcerned
March 7, 2013
Rated 5.0 out of 5.0 by DTC3 Holiday Inn Express - Kennesaw
My experience was very positive. Would definitely go back. The staff was very accommodating / friendly. The managers special during the evening was quite enjoyable. Food was actually good! Highly recommend this location. Again, will be staying there again during my next visit.
March 5, 2013
Rated 5.0 out of 5.0 by MimiK Fantastic Service and friendly staff
We were traveling home to Kentucky from Florida and stopped without a reservation at Kennesaw HI Express. We were greeted and assisted by a charming young woman, who assisted us, welcomed us as Priority Club Members, gave my husband and I each a bag w/ water and a cookie. When we were looking for a place to eat, she furnished a list of restaurants and then gave us directions. Later that evening as we settled in to our comfortable clean room, a handwritten note was slipped under our door, thanking us for choosing to stay there from the same young woman. The bill was correct and breakfast good...very pleased.
March 1, 2013
Rated 3.0 out of 5.0 by Sivaut Good Room, Poor Ameneties
The standards at this hotel has been lower compared to Holiday Inn in Europe.
The room was good , comfortable & clean. Roomier ( compared to EU).
But the overall amenities and general area had a run down look. Breakfast was abysmal.
Most nagging thing , was they had a large light pitched in the front of the hotel. (like a stadium light). It was shining right thru the room. I had to use the hard curtains to blind them. I prefer to use the thin transy curtains to see the day light. But with this light glaring, it was horrible.
Staff were always kind and excellent..
February 28, 2013
Rated 5.0 out of 5.0 by KenB01 Great hotel
One of the best Holiday Inns I've stayed at, the staff was excellent.
February 27, 2013
Rated 3.0 out of 5.0 by cinnamongirl A few issues on our stay
While the property and room were very nice, we had a few experiences that caused our stay to be not as pleasant a stay as it could have been.
First, the hot water in our sink would go from hot to extremely hot - almost burning my husband's hands once.
Then, the next morning, the alarm clock in the room went off about two hours before we planned on getting up. We did not touch that clock as we always bring our own travel alarm. That should be something the cleanings staff checks as part of their checklist. Obviously, the person who stayed teh night before just hit reset on the clock, causing it to go off.
Breakfast was okay, but there was absolutely no fruit whatsoever.
February 17, 2013
Rated 5.0 out of 5.0 by IraHayes Housekeeping Staff
My Room was very clean. The housekeeping staff member who serviced my room; was in my opinion exceptional in their work ethics. The level of cleanliness was, in my opinion exceptional. I have stayed at many Holiday Inns and found the majority of them well maintained this location however is consider "the best to date". Whoever the housekeeper was should be put in charge of hotel services to ensure ALL housekeeping staff service rooms to this level! When I am in the Kennesaw GA area I will make this my favorite!
February 3, 2013
Rated 4.0 out of 5.0 by Colt3220 Good hotel. Good value
I was very pleased with my experience at this HI Express. The staff was very friendly and accomdating. Rooms were very clean and comfortable. Overall property was very clean and up to date. Great location with numerous restaurants in close proximity. Easy access to the interstate. Would definitely stay there again.
January 29, 2013
Rated 5.0 out of 5.0 by LuckyDad4 Outstanding staff and service
We were traveling from the city of New Orleans and on our way to New York and decided it was time to stop and call it a day. We did not have a reservation and upon arriving at the Inn we were greeted and treated in a very professeional and friendly manner and the service at the morning breakfast was top shelf.
January 27, 2013
Rated 5.0 out of 5.0 by Steve40 Great Service
The front desk staff was wonderful to us. We will stay at the HIE when we can in our travels.
January 18, 2013
Rated 5.0 out of 5.0 by Joey414 Our personal experiences
When we were assigned, and visited, our room, it was not as we had requested...the manager on duty Immediately moved us to a room that accommodated our special request/need. He was MOST ATTENTIVE, wanted to make sure the new room met our needs. It did. A small request was handled Immediately, and we received a follow-up call to assure everything was completed. The Manager's Welcome Reception was a Very Special Touch for the guests. The choice of beverages, and food selection, was exceptional, and much appreciated. EVERY EMPLOYEE was most gracious, helpful, pleasant, and thoughtful. Our Housekeeper was anxious to make sure everything was to our liking, and also gracious.
Seems that the Management and Staff are committed to making each and every guest's experience, and visit, meet the highest of standards, and will do whatever it takes to make this happen.
Should we be in the Hospitality Industry, we would be honored to have each and everyone in this Holiday Inn Express, working for us!! We would feel we had the best staff anyone could want.
When we are visiting in this area again, would not consider staying any other place!!
Kudos, and Many Thanks to Everyone for a memorable stay!
January 16, 2013
Rated 3.0 out of 5.0 by HTM58 MY STAY IN GENERAL IN ATLANTA KENNESAW HOLIDAY INN EXP
In general i am satisfied with my long stay in your hotel however I was expected more knowing the Holiday Inn chain and the services that provided to me in onothor hotels. I have experienced with two to three accidents during my stay even the hotel managment tried to make it easy word wise however I have to report these matters for the benefit of the hotel.
In two different nights I was obligged to change the rooms of my kids because of water comes in because of heavy rain and this should not happen in one night we accept this but in the other night i was forced to do it because of my kids safty and to protect their health from sickness. other accident during the knight the fire alarm was wringing and we used to stay out side the hotel for couple of hours in our car and then in the street and the lobby this was very difficult for me and for my kids i was waiting some thing from the hotel managment but nothing happens.
In general I am not making big issue from this but I hope you are going to add the points for my long stay with my family in your hotel 21 nights (3 rooms).
Hope the best for your and hope to hear feed back
January 11, 2013
Rated 1.0 out of 5.0 by Parkinson5 Poor Experience
When I booked the reservation somehow I overlooked the "pay in advance" rate that it was giving me. They don't make this very obvious and it is very deceiving for those people who travel a lot and aren't used to making reservations with other chains.
I have stayed at this property multiple times, and would have planned to stay there quite a few times again, if it weren't for this experience.
I tried to cancel the reservation in advance of the stay to find out that I had chosen this pre-paid and guaranteed rate. The 1-800 number said they could not help me and that I had to talk to the hotel themselves. I called the hotel for several days without response. When they finally called me back I got the sort of "tough luck" type of response for picking the wrong rate.
I will ensure to not stay at this property again.
January 9, 2013
Rated 4.0 out of 5.0 by NICKEYChevrolet1 Great Bed & Great Room
Clean and fresh furnishings for room & Bathroom!
Traffic congestion entering & exiting Motel from feeder road to expressway. Must allow extra time to airport.
January 7, 2013
Rated 5.0 out of 5.0 by KySnowbird Great remodeled rooms
Very impressed with updated rooms, especially the bedside outlets on the lamps to enable charging multiple cell phones, tablets, computers, etc.
Would appreciate offering of soy milk on breakfast bar.
Front desk crew very friendly, welcoming , and helpful.
Overall great place to stay!
December 31, 2012
Rated 5.0 out of 5.0 by broncos7 Oustanding service and great people from management to houskeeping.
Great people and excellent service, always friendly and always great place to stay!!!!!!!!!!!!!!!!!!!!
December 21, 2012
Rated 5.0 out of 5.0 by GA1951 Excellant Staff
Friendly Front Desk Staff, Housekeepers do fantastic job. Manger social a big hit gives guest chance to meet other guests.
December 13, 2012
Rated 5.0 out of 5.0 by Gregsoutboard Always a geat place to stay.
I have stayed at this motel several times over the years and have always been very satisfied. The staff is very nice and eager to help. I go to Kennasaw every year and I always stay hear.
December 11, 2012
Rated 5.0 out of 5.0 by omi199 Great room, great desk service
We recently stayed at the Holiday Inn, George Busbee Parkway, in Kennesaw. Our room was very clean and very comfortable. The service at the hotel was excellent, we walked across the parking lot to the sports bar to grab a bite to eat, how convenient! I would highly recommend this hotel and we will definately stay there again!
December 2, 2012
Rated 5.0 out of 5.0 by Kay46 Great service. All the staff were friendly.
The staff were all friendly that I talked to.
The room was clean.
Breakfast was fine. The only thing I didn't like was that it was so crowded at breakfast. Some people were standing holding their plates waiting for a table. I don't know if it's always that crowded or if it was because several bands were staying there for a competition locally.
I would recommend it to anyone staying in that area.
October 26, 2012
Rated 1.0 out of 5.0 by DrQue great locate but bad service
I visit atlanta a lot and most time I stay with freind or family. The last couple I have stay in a hotel to have a little time alone to work and write.This hotel is the second worst hotel that I have stayed. The hotel is close to the all the eatery and shop. Great location!!!!! but, the service is so not great... after return from a great dinner and shopping. I arrive to room to find my room unclean... When I called the front desk to ask why... I was told she didnt why,But the house person could bring me some towel. I told no thanks you,and ask could I be moved to a clean room. I was told that they didnt have any room like the one I have , But I could be moved to another but, I would have to pay an up charged for a better room. I stated that would not be a problem I just want a clean room.When I arrive to the front desk I was told that the houseman had gone up to bring me the keys. After stating my disappointment about the unclean room and the upcharge. I was told that I must have left the some card in the door telling housekeeping not clean my room. I told her that I Never heard sometime so crazy in my life. So I asked her; so its my fault that my room was not clean. And she stated "thats only reason she could think of. I told her WOW that amazing. I told her to have the manger to call in the morning; if she didnt mind. and she told me she didnt know if he would be before checked out in the morning.I stated OK and ask for a card so I could call. She stated that there no card but his name was Paul and I could call if I liked.
October 23, 2012
Rated 5.0 out of 5.0 by Vquiltmaker Convenience and Comfort All in One!
This hotel is convenient to a variety of restaurants and shopping with Town Center Mall directly across the road. Other shopping centers are nearby including DSW (shoes!), Target, and home decorating stores. I-75 and I-575 are easily accessed from this location.
The staff members are friendly, helpful and personable. The rooms are large with excellent beds and pillows!
October 14, 2012