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Rated 4.6 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Executive Suite or Executive 'Sweet' This was our second stay at the Kent Holiday Inn Express in the past few months. Based on our experience, this is where we will now stay every time we visit family in the area. The first time, we had a room with a whirlpool tub but the Executive Suite trumps that with its roominess and functionality. The entire staff made us feel welcome once again. The lady staffing the kitchen on 11/15/14 was a whirling dervish that should be your benchmark for service and friendliness. I am remiss in not remembering her name but my wife and I will remember her as exceeding our expectations! Thank you for another enjoyable stay! November 20, 2014
Rated 5.0 out of 5.0 by Very friendly front desk staff We arrived 3 hours early and checked to see if our room was ready. It was not ready so the front desk clerk upgraded us to a whirlpool tub/wet bar room for the same price. He was extremely personable and helpful. We enjoyed the complementary breakfast very much. Very clean and smelled very fresh throughout the hotel. November 20, 2014
Rated 5.0 out of 5.0 by Helpful and friendly front desk I needed to get a document printed out right away and was having problems. The guy at the front desk was very helpful and went beyond what anyone could have reasonably expected to get it done. November 20, 2014
Rated 5.0 out of 5.0 by Great value With increasing hotel costs the Kent State holiday inn express provides a great nights stay at a great value. November 17, 2014
Rated 5.0 out of 5.0 by Great Hotel. Great Staff! I got in late but got to my room in seconds upon check in. It was very hot in the room. The heat was on full blast so i had to turn it down. Very clean. Slept great.Had breakfast in the am. LOVED the pancakes and the cinnamon rolls. The management allowed a late check out due to the fact that i got in at 1am. I used the free internet and it was fast. The tv was a little 'choppy' but overall, fine. I will stay here again for sure. The staff and breakfast gal were GREAT! November 16, 2014
Rated 5.0 out of 5.0 by very good hotel for the price The breakfast needs improvement. Otherwise a great hotel. November 16, 2014
Rated 5.0 out of 5.0 by Nice stay. This was a very nice stay overall. Clean room and facilities. Very comfortable bed, quiet rooms and had a good night's rest. Relatively long wait to check in. The attendant was working out an issue with a guest in line before me and another guest. About 10 minute wait. Difficult to find outlets next to night stand for electronic devices. I needed to charge my phone and laptop. There was an outlet on the other side of the bed but nothing near the nightstand. November 14, 2014
Rated 4.0 out of 5.0 by Nice for Business Only having to stay one night, the hotel was extremely adequate for my needs. Would recommend staying again. November 10, 2014
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