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Rated 4.6 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Good night! Nice, Newer Hotel. Great staff. Right on par with what I have come to expect with Holiday Inn! December 6, 2014
Rated 5.0 out of 5.0 by A great place to stay. The rooms were exceptionally clean and well appointed. The staff was friendly and helpful. The bed was comfortable, but I would have appreciated a softer topper as I am used to sleeping on a memory foam mattress at home and this was a little on the firm side for my arthritic hips. The free breakfast the next morning was great. While I did not use the pool or the work-out rooms, I did check them out and was impressed with the variety of machines and generous size of the rooms. The offerings in the vending machines on each floor were exceptional and under the right circumstances could be a welcome life saver! December 2, 2014
Rated 5.0 out of 5.0 by Outstanding service The staff was superb, especially REBA. The breakfast items were many and delicious. December 2, 2014
Rated 5.0 out of 5.0 by Still the BEST AROUND The BEST staff and location in the Kent area. We never stay anywhere else. I will always recommend this place to others who visit. they really go out of their way to make you feel at home and we consider it our home away from home. Thanks for all that you do. December 2, 2014
Rated 5.0 out of 5.0 by ONE NIGHT STAY We stopped at this hotel because it was along our route on our way to our final destination. The cost of the room was extremely reasonable and the hotel property was very nice and clean. The gentleman at the front desk was very friendly and upgraded our room to a suite without reason which was a welcomed plus we did not expect! The breakfast room the next morning was comfortable and the selection was good. The hostess was great, she was very helpful and friendly as we spoke to her for awhile. My one complaint about our stay is that we wanted to take the kids swimming and the pool was out of commission because of a heating element....you wouldn't believe how many Holiday Inns I have stayed at with a nonworking pool or hot tub, we just spent 4 nights last month at another location in CO claiming a heating element issue as well during our entire visit. December 1, 2014
Rated 5.0 out of 5.0 by Executive Suite or Executive 'Sweet' This was our second stay at the Kent Holiday Inn Express in the past few months. Based on our experience, this is where we will now stay every time we visit family in the area. The first time, we had a room with a whirlpool tub but the Executive Suite trumps that with its roominess and functionality. The entire staff made us feel welcome once again. The lady staffing the kitchen on 11/15/14 was a whirling dervish that should be your benchmark for service and friendliness. I am remiss in not remembering her name but my wife and I will remember her as exceeding our expectations! Thank you for another enjoyable stay! November 20, 2014
Rated 5.0 out of 5.0 by Very friendly front desk staff We arrived 3 hours early and checked to see if our room was ready. It was not ready so the front desk clerk upgraded us to a whirlpool tub/wet bar room for the same price. He was extremely personable and helpful. We enjoyed the complementary breakfast very much. Very clean and smelled very fresh throughout the hotel. November 20, 2014
Rated 5.0 out of 5.0 by Helpful and friendly front desk I needed to get a document printed out right away and was having problems. The guy at the front desk was very helpful and went beyond what anyone could have reasonably expected to get it done. November 20, 2014
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