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Rated 4.7 out of 5 by 191 reviewers.
Rated 3.0 out of 5.0 by Warning -- there's an undisclosed warning on the door For a business that used to tell us that "The best surprise is no surprise" -- I was completely caught off guard by an unexpected gun notice posted on the front door of the Inn. Had I known about this policy, I wouldn't have booked a room. While the website that took my reservation was up-front about the "No Smoking" and "No Pets" policy, it never made any mention about "No Guns." Since I was in town for a family reunion, I was able to contact a cousin who lives nearby for assistance. But, had I not had relatives in the area, I would have had to find another place to stay -- at the last minute. Ugh! This failure to disclose such an important policy is just plain rude. July 22, 2015
Rated 5.0 out of 5.0 by Attentive Staff Upon check in, I had a couple minor issues with the room. The front desk had it all taken care of immediately. When I needed to check out early, the front desk clerk was very accommodating. I will definitely be staying here in the future. July 22, 2015
Rated 5.0 out of 5.0 by Comfortable Quiet Stay This is an excellent location to stay when visiting Kent State University, just minutes away. The staff is friendly and the room was comfortable and quiet. Nice to relax after a busy day at the University. July 22, 2015
Rated 5.0 out of 5.0 by Reliably great value Not the Intercontinental, but a tenth of the overall cost. I always choose Holiday Inn Express for personal travel be-cause I always know that wherever I find myself I will get the same clean, comfortable room and excellent customer service and a great price. I have found that HIE's are always the best value wherever I go. Sure, there are cheaper places to stay, but none with the same consistently high standards as HIE. July 21, 2015
Rated 5.0 out of 5.0 by Nice Place To Stay In Kent Hotel is very clean and staff is very courteous and customer service oriented. Hot breakfast buffet is one of the best. A very nice indoor pool and fitness center. Looking forward to returning next time I'm in the area. July 21, 2015
Rated 5.0 out of 5.0 by Great Stay!! I would definitely recommend this property. I will stay there again next time I am in this area. July 19, 2015
Rated 5.0 out of 5.0 by Wonderful front desk staff Visit was great, greeted and treated as a guest, not a problem. July 17, 2015
Rated 4.0 out of 5.0 by Good Hotel, Avoid Room 216 This is my second stay at this hotel. Overall the stay is as good as you can get for this class of hotel. The Wi-fi is a tad flakey (have to sign in multiple times), but it was good enough (1 to 1.5 Mbps download). Breakfast is what you would expect, the usual choices. One treadmill in the workout room, but I did not have to wait. Staff if very friendly, hotel if very clean. Again, for this level of hotel (Hampton, etc.) this was a nice one and I would recommend staying here. That said, I was in a King, executive (sitting area, fridge, microwave). Room was fine, but as another reviewer mentioned, the window is totally blocked, the sun really can't even come in and there is absolutely no view. I expect no view in a downtown Chicago or NYC hotel, but not a new hotel built in a field, and certainly not in a "upgraded room." So, feel free to stay here, but do not stay in Room 216 (or the adjacent rooms) and insist on the third floor. July 15, 2015
  • 2015-07-26T11:40:59.670-05:00
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