Rated 4.5 out of 5 by 48
Rated 5.0 out of 5.0 by JimK63 Comfortable and very attentive and friendly staff.
Comfortable and very attentive and friendly staff.
September 16, 2013
Rated 5.0 out of 5.0 by Nichrc27 Great place to stay
Always warm and welcoming staff. Great places to eat near by also.
September 7, 2013
Rated 5.0 out of 5.0 by Minnie1 comfortable bed clean room extremely nice front desk clerk
Our power went out in our neighborhood and was expected to be out for an extended time. My husband wanted to watch the NASCAR race and I wanted airconditioning. We decided to choose the Holiday Inn Express, it was close and was fairly new. I called the front desk and made a reservation.. When we checked in, we were offered ice cold bottled water and some fresh baked cookies. The room was clean and cool and had the race on TV, and free breakfast the next morning. I would definitely recommend this Holiday Inn Express to travelers or families that may have a student attending the nearby university. Its a very safe environment both inside and out.
September 5, 2013
Rated 4.0 out of 5.0 by ladybug1 Very Hospitable
The Kent Holiday Inn Express is especially friendly and helpful. The room was very clean and fresh and comfortable. The pool and fitness center were as clean and neat as well, and the equipment in excellent condition. The breakfast servers were always personable as they took care of my many requests. I enjoy it every time I stay there.
August 27, 2013
Rated 4.0 out of 5.0 Nickname
I find the people very nice and I enjoy the little touches like the icewater by the front desk. The breakfast is nice. The staff is very helpful with directions, restaurant recommendations , etc.
The technology in the business center needs an immediate upgrade. It is very slow. All I needed to do was check my gmail and facebook accounts, and when I was able to it took forever. Please get that fixed, it can't cost very much.
I also like the pool and the workout room. I didn't use the pool this visit, although I did last time. The workout room is small, but has everything I need.
August 26, 2013
Rated 3.0 out of 5.0 by Smeal Great Employees, Poor Internet Service
It was virtually impossible to be able to conduct even simple internet transactions like reading and responding to email or search for local attractions.
The rooms were comfortable except for the pillows, the pillowcases said "firm" and "soft" but I could tell the difference.
August 26, 2013
Rated 5.0 out of 5.0 by Lisa68 Great location near Kent State
There are a number of hotels in the Kent State area, but this one is definitely the nicest. Excellent staff, comfortable room and nice pool make it a great location. We will always stay here in the future.
August 26, 2013
Rated 2.0 out of 5.0 by Workaholic2 Terrible internet service.
I had a terrible time getting (or keeping) an internet connection every night I stayed at this hotel. My coworkers said they could not get internet service there either.
In addition, if you are stuck with the handicapped-accessible room, the room slopes toward the toilet and sink (instead of sloping toward the open shower). This causes quite a bit of water buildup on the floor and underneat the sink. A better design is definitely needed!
August 25, 2013
Rated 5.0 out of 5.0 by RNFAIR Great location...Great staff
The staff at the Kent Holiday Inn could not be more friendly and accommodating. We will be making 10 to 15 trips a year to see our son and watch him play baseball at the university so the Holiday Inn will be our location of choice. Clean, inviting and great staff.
Randal & Nan
August 25, 2013
Rated 5.0 out of 5.0 by red1715 Great place to Stay
Very friendly staff and great rooms. I left my phone charger in my hotel room and they sent it back to me!
August 22, 2013
Rated 5.0 out of 5.0 by proudgrandfather very comfortable bed
My wife and I are both seniors and we were very comfortable while at Holiday inn for our granddaughters graduation at Kent state University.
August 20, 2013
Rated 5.0 out of 5.0 by LJB289 Excellent!
Good price, excellent suite for a very small upgrade amount, first-rate desk service, very clean with good housekeeping, and an excellent breakfast. Highly recommend.
August 16, 2013
Rated 5.0 out of 5.0 by Dot1968 Home away from Home
We recently stayed at the HIE when in town visiting family. Great location, clean rooms and facility, friendly staff. Our son enjoyed the indoor pool during our down time. Will stay there again next time in town.
August 13, 2013
Rated 5.0 out of 5.0 by Parents45 Great Rooms and Great Service
Guest Service Rep Shelia is VERY courteous, professional and friendly even when we check in sometimes at 3:30am. We travel 14 hours to stay here when we visit our student at Kent State University. We have stayed here many times and are never disappointed!!!!! Clean rooms, good breakfast, and amenities. Closed to the interstate and only 3.5 miles from Kent State. The entire staff has been great to us.
August 11, 2013
Rated 5.0 out of 5.0 by JV5705 Peacefull stay for vacation
We stayed at this facility for 4 nights and had a great experience. Clean comfortable suite. Breakfast area was comfortable with good variety. Workout room and pool met needs, but don't plan on lap swim- too small. Although less than a mile from Interstate 76, never heard traffic or noise outside of hotel. Convenient distance from Pro Football HOF.
August 9, 2013
Rated 5.0 out of 5.0 by KnoxvilleDave Very Nice Hotel
Other than this being the wrong weekend to travel to Akron Ohio and all the local events driving the cost up to about double it was a very nice, comfortable hotel. The guest service rep gave me the wrong key but quickly fixed this issue. Other than that, everything went well and we enjoyed our stay.
August 8, 2013
Rated 5.0 out of 5.0 by chas144 Nice place
Nice place, employees were great,very clean, Overall the stay was great
August 5, 2013
Rated 5.0 out of 5.0 by acfavret Excellent service!
I had several crew members staying at the HIE Kent for many weeks in Summer 2013. The staff could not have been more wonderful. Always courteous, professional, friendly, and amazingly helpful. Would not hesitate to stay here again if ever in the area again!
July 23, 2013
Rated 5.0 out of 5.0 by Ken0411 Easy check in and great service
I only stayed one night but used the room service, wake up, breakfast...it was like being on vacation.
July 9, 2013
Rated 5.0 out of 5.0 by TravelsALot2 Great Place to Stay!
Comfortable, safe, convenient (just off St Rt 76), accommodating and CLEAN! Close to a good selection of restaurants, family activates and nightlife. For business central to Cleveland, Akron and Youngstown. Everything a traveler needs.
July 3, 2013
Rated 5.0 out of 5.0 by MaverickAndGoose Kent
Overall the place was very nice. Breakfast was early and on time, the room was clean, the staff was excellent and the location was decent. I say decent because there isnt much around but the Mexican rest in the front which is actually quit good. I would stay here again if I had to be in that area, though as the staff and rooms were perfect. Also they recognized Priority Club members which is nice...but my boss was the "guest of the week" and got the free upgrade and not me! No fair! Oh well...overall great experience.
June 10, 2013
Rated 5.0 out of 5.0 by Gibson8 Clean, comfortable beds, would go back again.
Hotel was very clean. Staff was friendly and very nice. Stayed one night with baseball team. Teens were able to swim and relax outside on the patio.
June 7, 2013
Rated 2.0 out of 5.0 by Kirsch2 Refrigerator/Microwave
We were very disappointed that the room did not come with a refrigerator/microwave. When we asked the desk clerk for one due to diabetic medicine, we were told we could put the medicine in the office to keep it cool. This is not acceptable.
Most competing hotels now provide refrigerator/microwaves in all standard rooms so I guess we will stay elsewhere in the future.
May 29, 2013
Rated 5.0 out of 5.0 by DandJ1023 Kent Visit
The front desk staff was prepared and had our keys ready for us and answered questions promptly.
April 25, 2013
Rated 5.0 out of 5.0 by LVQinLA Great Value
Room was very clean, nice, and relaxing. Staff was very helpful. We are Priority Club members and were upgraded to a King Suite, which was a nice surprise.
Our son attends Kent State, so I am sure we will be staying there again.
April 15, 2013
Rated 5.0 out of 5.0 by CollegeMAN Welcoming and comfortable
I've visited this hotel at least three times now and I have enjoyed each visit. I feel safe, welcomed, and comfortable. I've enjoyed the rooms and the staff have treated me very well. Thanks
March 18, 2013
Rated 4.0 out of 5.0 by Gypsie Double Billed
Property was very comfortable.
Only problem was my credit card was double billed for another room stay for a guest with a similar last name. Sloppy error.
Called the hotel and supposedly charges are being reversed. Very nice front desk gentlemen called me back and was authorized to have charges reversed.
Lucky I caught the error. . . . .
February 27, 2013
Rated 4.0 out of 5.0 by Joe42 Clean and comfortable
Last minute trip, happy we chose this hotel. Will stay again.
February 27, 2013
Rated 5.0 out of 5.0 by khouri Excellent overall experience at Kent State University Holiday Express
Very welcoming, friendly , clean, and the staff is excellent.
I stay there very often and I'm very pleased.
Very highly recommended.
February 1, 2013
Rated 4.0 out of 5.0 by Ortiz Well kept with easy access to Kent State
Nice, quiet, and well kept hotel. Friendly and accomodating staff. Only 3 1/2 miles from Kent State University.
January 24, 2013