Rated 4.6 out of 5 by 105
Rated 5.0 out of 5.0 by Ricjhert Holiday Inn Express - Kent
The front desk was prompt and courteous , knew my IHG number, the room was clean, and the breakfast made the day
August 31, 2014
Rated 5.0 out of 5.0 by mf-21910 Great place to stay when in the area
This is a very nice location and very clean hotel. The staff remembers you and greets you every time coming and going. The hotel is clean and very organized. They are always looking to improve and make changes from visit to visit I stay in this property 3-4 times a year
August 31, 2014
Rated 4.0 out of 5.0 by rozbd room accommodations and price
Each room should have a mini refrigerator; the room rates should not go up during your stay they should be a consistent price; I am unable to book a room in the future and know the price of the room (per the desk clerk). Breakfast should last longer in the morning
it is nice that tea is offered throught the day but it would be nice to offer coffee also
August 29, 2014
Rated 5.0 out of 5.0 by Lisa68 Love this hotel!
After an 8 hour drive from NY there is no other place in the Kent area where I want to stay! The Holiday Inn Express offers amazing rates, clean rooms and a fantastic staff. It is always my choice for a great night's sleep.
August 28, 2014
Rated 5.0 out of 5.0 by KwesiPee Great Hotel
We had a comfortable night at this Hotel. The service was also excellent!
August 27, 2014
Rated 5.0 out of 5.0 by Seal79 Nice HIE!
The Kent State HIE was an excellent hotel. We loved the room and the facility.
August 14, 2014
Rated 5.0 out of 5.0 by Cloud Chaser nice place, nice staff
The breakfast (by the standards of "included with the room" motel breakfast) was fabulous! Nice choices, fresh, tasted very good. It was waaayyyyy above average.
August 6, 2014
Rated 5.0 out of 5.0 by Elin0812 Weekend at the Bridgestone Golf Invitational
I recently stayed at the Holiday Inn Express with three friends during the Bridgestone Golf Invitational. This hotel exceeded my expectations. The staff were fantastic and the continental breakfast had the most variety I had ever seen. Complimentary lemon water in the lobby adds a nice touch. My only complaint was the price, but I understand that this was due to the fact that the PGA tournament and the Hall of Fame football game were both scheduled that weekend and within driving distance.
August 6, 2014
Rated 4.0 out of 5.0 by ConnecticutBound Sorely Disappointed Turns Into Complete Satisfaction
After checking into the hotel and throwing back the covers we noticed the bed was wet. After further review we noticed it appeared to be urine that made the bed wet that we assume came from a previous guest who had stayed in our room. After traveling 17 hours we were exhausted and any problem with our room was the last thing we needed. So, we contacted "Sheila" the night hostess about this situation. She came up and apologized (even though it was not her fault) and changed the bedding herself. She made the whole situation so much better by giving us exemplary service. We felt we were made whole by her service and by how she handled the charges.
August 4, 2014
Rated 5.0 out of 5.0 by grateful37 Above and beyond
I was in the area due to the grave illness of a family member. I made the reservation on-line for one night, but by the time I arrived i had decided to stay for two nights. My room was not available for two nights, so the front desk upgraded me to a different room at no additional cost. I also wanted to add my sister as a guest in the room and they held an extra key for her at the front desk pending her very late arrival. In the morning, a family member in the area invited us to stay with them, so we decided to check out after the first day. Again, no problem. Everyone I dealt with at the front desk was helpful and sympathetic. They even printed out directions from the hotel to the hospital. I highly recommend this hotel.
August 4, 2014
Rated 4.0 out of 5.0 by JoannaPants Good location and comfortable rooms
No complaints here, everything was well-appointed and clean.
July 29, 2014
Rated 5.0 out of 5.0 by Hiachi94 Great Employees
Had a wonderful one night stay. The best part was the front desk clerk, he went above and beyond to accommodate me in my room. He helped with any issues that I had and made my experience wonderful.
July 22, 2014
Rated 5.0 out of 5.0 by Mary412 Excellent choice, staff goes out of their way!
I recently stayed at the hotel when my daughter had her orientation at Kent State. The desk associate, Shelia, went out of her way to upgrade us to a suite. The breakfast was very nice--many choices. The room and entire site were clean and well maintained. All of the staff were courteous and helpful.
July 21, 2014
Rated 5.0 out of 5.0 by Deb37 Comfortable lodgings
We very much enjoyed our stay here. The beds were the most comfortable I have ever slept in, the room was spacious and comfortable, bathroom was lovely, and the service was fantastic! Although there was a baseball team staying there that night, it was still very quiet. Would definitely recommend and stay here again!
July 17, 2014
Rated 4.0 out of 5.0 by 33steve33 Nice for staying for Business
The staff was very pleasant and helpful. I would stay here again, and actually will be in the following weeks for business. The beds were really comfortable and provided an excellent night's sleep.
July 17, 2014
Rated 5.0 out of 5.0 by emswitch GREAT VALUE Conviebt Location
Enjoyed the stay. Staff was great!
Would like to see mini fridges and microwaves like other ones I have stayed at
July 14, 2014
Rated 5.0 out of 5.0 by Bondsi Consistant quality as usual
It was a short stay but staff, comfort and quality was outstanding as usual.
July 12, 2014
Rated 5.0 out of 5.0 by john_17 Nice Hotel
Comfortable, clean hotel with a friendly staff. Easy access to local restaurants and other attractions. Hotel situated in a good location without any hassle of having to contend with traffic.
July 9, 2014
Rated 5.0 out of 5.0 by ABurkey18 Wedding Weekend!
I was in Kent, Ohio for my fiance's cousins wedding. This location was very close to the church it made getting there a breeze. There was a large selection for breakfast. The young gentleman at the front desk was very helpful on giving me directions to the Walmart a couple miles away. The only thing I wished the standard rooms had were microwaves and refrigerators, instead of just the upgraded rooms. It worked out for us though since we just brought an electric cooler. The staff there was wonderful!! I will recommend this property as well as hope to have a reason to go back to Kent, Ohio in the future.
July 5, 2014
Rated 5.0 out of 5.0 by dorothy jean comfortable bed room
no complaints very happy with stay
pool area clean pool large enough for swim and play with three children I cared for during my visit
July 5, 2014
Rated 5.0 out of 5.0 by capon56 a comfortable night's sleep
Our room was clean and comfortable. Linens smelled fresh and the pillows were just right. We had a room with a king sized bed so I'm not sure how the queens are. The room was a good size compared to where we last stayed in New York. I have no reservations about staying there again. It's a few minutes drive from the downtown area.
Breakfast is fair. Typical cereal, bananas, apples ( not washed with sticky tags on the fruit), microwave oatmeal and a pancake maker. Omlets are pre made and baked in oven prior to serving (not very good). Oh, also available is bulk granola and cups of yogart and sausage links. The sausage sort of tasted like they were cooked on a charcoal grill. Not bad just different. Like I said, breakfast is fair but you won't regret sleeping there. There is wifi, fitness equipment and a pool but we were too tired to use and evaluate.
We have to go back for student move in day so we'll consider booking here again or stay at the Kent University Inn which is conveniently an easy walk to the campus and downtown attractions.
July 4, 2014
Rated 5.0 out of 5.0 by Basketmaker Clean
Clean, comfortable, easy access to Interstate, convenient location to my reason for being in Kent. Close to good restaurants. Great room for a reasonable rate, considering this hotel is located near a university.
July 2, 2014
Rated 5.0 out of 5.0 by GreggW First Stay This HIE Location
We were greeted and treated the way all customers would expect and like. The staff we interacted with were personable and professional...two traits we really appreciate. This Holiday Inn Express was a delight to stay at. Our room was very clean and comfortable. The breakfast choices were many and we enjoyed our food as well as the cleanliness of the eating area. Kudos to that staff too! The overall package of this stay was well worth the price. Thank you for ensuring we'll be returning to stay again!
July 2, 2014
Rated 4.0 out of 5.0 by AVEngineer Convienent to Akron and I-76
Nice hotel - nothing really stands out bad or excellent just a decent, clean motel. This location does have wired Ethernet access in the room for your laptop, bring you own network cable. If you get a room key with 10% off Beef O'Bradys - take advantage at least once during your stay. You won't be disappointed and with the hotel discount the meal is reasonably priced.
June 29, 2014
Rated 5.0 out of 5.0 by diane90 Good Night Sleep
The bed was comfortable. My son liked the idea of WIFI. The room was very clean and smelled fresh! No stale smells. The room which we stayed in was quiet no outside noise! which I think is a plus. The staff was always helpful in all questions about the area and directions. I would stay at this hotel again when I visit my relatives in this area. The hotel was very close to the interstate.
June 21, 2014
Rated 4.0 out of 5.0 by ANameNooneHasUsed Nice place to stay
Hotel and staff, overall, were very good. Only complaints is that the pillows were too thick for my comfort and quality of the breakfast was not quite in keeping with the price of the room.
June 19, 2014
Rated 2.0 out of 5.0 by 44baseballmom NOT at all pleasant!
TOTALLY disappointed when a friend's purse came up missing just before checkout. After several people were in room helping look we all stepped out. Upon returning the maid suggested she look under the bed (platform bed that her purse did not fully fit under) Low and behold her purse was right there-- where we all had previously looked! When she reported the hotel staff made her feel like it was her fault telling her she must have overlooked it. BEWARE!! pictures of credit cards are very quick and easy to take.
June 18, 2014
Rated 5.0 out of 5.0 by DCTLA Great place to stay in Kent
This hotel is very easy to reach off I76. The staff is extremely accommodating. Breakfast was satisfying. All areas of the hotel were very clean. The room was quiet
June 16, 2014
Rated 4.0 out of 5.0 by SouthPa Nasty eggs
Everything was great except the breakfast. One container of spoiled milk and the eggs tasted gross and the sausage was slimy. We went someplace else for breakfast the second day.
Everything else about the place was great.
June 11, 2014
Rated 4.0 out of 5.0 Business Trip
This was a buiness trip booked with a business card. It was thought you'd be charging the credit card the room was booked with for the stay. However, You charged the first night on the business card, used to book the room. Then, the second night you charge my personal Visa that you said you held for incidentals, only. It makes no sense that you charges two different cards for my visit. Don't tell me you holding my card for one reason then charge it for the hotel stay. That is very questionable behavior from a reputable business. I'd be reviewing your policies if I were you.
June 10, 2014