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Rated 4.7 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by check in Adam Young does his job and does his job well. He is always very welcoming to us and so pleasant to be around. He represents your hotel in a professional manner and is always so helpful. He is the reason we will return to the Kent, Ohio location. January 21, 2015
Rated 5.0 out of 5.0 by nice facility my son and I were on a Kent State campus visit and stayed here The staff was extremely courteous and friendly. The room was clean, comfortable and quiet. The breakfast was plentiful and filling...excellent coffee. would stay again. January 20, 2015
Rated 4.0 out of 5.0 by Enjoyed my stay - a few small issues I enjoyed my stay. Everyone was very nice. The breakfast was the standard HI breakfast, as expected. The room was clean and in good shape. Room needed brighter light bulbs. Floor/ceiling transmitted noise very easily, and we listened to the guest staying in the room above us walk back and forth across his floor for several hours. Also, gap between the AC/heater and the building needed to be grouted. Cold air streamed into the room every time the heater turned off. Even with these small issues, I would stay at this facility again. It's one of the nicer hotels/motels in the area. January 13, 2015
Rated 5.0 out of 5.0 by Comfortable and Quiet This hotel is easy on and off at the Interstate. It is close to Ravenna where I was seeing friends and family. Our room was upgraded and very nice upgrade! The hotel staff upon greeting us, were friendly and helpful with our questions. The check-in procedure was very smooth and almost no time at all. The room did not smell like other hotel rooms. The bathroom was very well lighted. Our maid was very courteous. Everything thing was enjoyable! The only thing I would not rate high was the breakfast--I think there is a need for more variety. It was the same menu items when we stayed 6-months previously. But the food was fresh!!!!! The coffee is good!! Perhaps next time we stay we will use the pool and facilities. January 5, 2015
Rated 5.0 out of 5.0 by Good location Easy to get to and close to several lunch and dinner spots. January 3, 2015
Rated 5.0 out of 5.0 by Best place to stay in Kent Friendly staff, clean and a home away from home! I highly recommend this Holiday Inn Express! December 30, 2014
Rated 5.0 out of 5.0 by Outstanding Hotel From the front desk to the maintenance personnel this hotel is tops. The Manager Reg is always willing to talk with us and even share a joke or two. The front desk personnel, Adam and Dean always have a smile on their faces and make us feel like we just walked into our home. Waking up to the wonderful breakfast and being greeted by Lela is an amazing way to start the day. She always has a hug and a big "welcome back" for us. The guest room service personnel Lindsey, Megan always insure our room is clean and comfortable. There are many more personnel that we interact with and all of them do an outstanding job at making us feel welcomed, comfortable and truly make us feel like we are part of the IHG family. Great hotel, great staff, great rates! December 29, 2014
Rated 5.0 out of 5.0 by A Fantastic Stay I've stayed here twice with my wife and kids and it's always been a great experience. It is a bit pricier than some of the hotels around the area (they are disgusting though), but you get what you pay for. The beds are extremely comfortable and the rooms are cozy. The pool was clean and a lot of fun for the kids (who am I kidding, I had fun too). Worth every penny. Only downside would be the price, but again, it's worth it. December 28, 2014
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