Rated 4.5 out of 5 by 201
Rated 5.0 out of 5.0 by joe joe luis police officer
very good, Good food ,clean room, would stay here when coming by again area
March 29, 2015
Rated 5.0 out of 5.0 by on my own Quality
Has the attributes you expect from a Holiday Inn, consistent quality.
March 27, 2015
Rated 5.0 out of 5.0 by Milkman2131 Great Facility
Staff was excellent and very helpful. They represented this facility well
March 24, 2015
Rated 5.0 out of 5.0 by dqe61 "Great breakfast and friendly staff
Convenient location to highways. Good value for the money, especially compared to hotels in Fredericksburg. The room was clean.
March 19, 2015
Rated 4.0 out of 5.0 by jdwahoo I'd give it 8/10
Hotel has recently updated the interior décor, now has a more modern feel with lots of red and metallic surfaces. The 2-bed suite is a huge room that can sleep up to six with the sofabed - it's well worth the slight additional cost for the extra space. Would be nice if the bathroom had a soft light, perhaps over the shower, that could be left on at night for the benefit of kids instead of the insanely bright and harsh mirror light, but that's generally the case with most hotels in this class. The front desk staff was attentive, and the property was very quiet, great for sleeping well.
Only real quibble was the breakfast service - while the food was the usual free breakfast fare (eggs, bacon, muffins, yogurt, cereal, etc.), the breakfast staff was mostly absent. They ran out of plates around 9:00, and we searched in vain for a service person before finally just asking the front desk. When a staff person finally arrived, she was generally unhelpful. Need to be more attentive in this area.
March 13, 2015
Rated 4.0 out of 5.0 Perfect for the time
Nothing but positive about the hotel. I would be better for them to mark the entrance off hiway 16 as I found it difficult to find and relocate.
March 12, 2015
Rated 5.0 out of 5.0 by C&CM Great room...big suite for families of 5...comfy beds
This hotel is great! Great customer service. The front desk employee(Mario) went out of his way to research the rate I paid for the room through a third party website and he was able to modify the rate of the room to correct it, due to the third party over-charging and I didn't even know it. I was very appreciative of that. The suites are very roomy, the beds are very comfortable, and the separate area with a sofa-bed and additional TV is a nice perk. The swimming pool is shaped like the state of Texas and we loved that nice little touch of Texas to this facility. Nice hot tub too. Great variety of food for breakfast. The complimentary breakfast definitely saves you money from having to pay for a meal elsewhere, especially if you're vacationing with a family. I travel to this area 4-6 times a year and I will definitely make this my permanent hotel when I stay in Kerrville.
March 11, 2015
Rated 5.0 out of 5.0 by crusher40 king, comfortable bed and clean
Had a great stay. The staff was friendly and efficient. The breakfast was great. Quiet. The sign off the highway is too small to see easily. Had to turn around because we missed it. Only about 3foot square.
March 5, 2015