Rated 4.2 out of 5 by 70
Rated 3.0 out of 5.0 by VictoriaM Average stay
Front desk personelle was very nice and fast working. Room was clean. Bed was not comfortable, very hard and outdated. Also NO workout facilities.
February 14, 2014
Rated 5.0 out of 5.0 by Richard1965 Excellent HI Express
We normally stay at Holiday Inn Express when they are available and close to our route. The Kerrville HI Express is one of the absolute best...great staff and extremely clean and comfortable.
February 5, 2014
Rated 4.0 out of 5.0 by Cruiser14 Easy access, nicely kept n clean, variety of cont bkfast choices
Having a variety of hotel choices at cheaper rates, we chose to try the Holiday Inn Express because of our success at other properties. Large clean rooms with refrig, micro and cabinets to store items if needed a big plus. Bfast well kept and fresh with standard items. Only issue was the window a/c heat unit was hard to moderate - either too hot or too cool. We'd stay there again.
February 2, 2014
Rated 5.0 out of 5.0 by ejae very nice since be renovated
excellent stay in recently renovated hotel. very large and comfortable rooms and staff was very pleasant and helpful. Would stay here again when in the Kerrivlle area.
February 1, 2014
Rated 5.0 out of 5.0 by Robin2 Large, comfortable room
My husband and I stayed for two nights at this motel and were very pleased with the accommodations. The room was surprisingly large, very clean and comfortable. There are two things that I would suggest to make it even better: more lighting and a towel rack. I loved the complimentary shampoos by Bath and Body. The complimentary breakfast was one of the best we've had. There was a big variety of food available and the service was exceptional. I personally would have enjoyed some fresh fruit. All and all, we had a nice time.
January 1, 2014
Rated 5.0 out of 5.0 by Bryna Awesome experience and great view of that sweet pool!
My wife and I had always wanted to stay at this hotel cause of that Texas shaped pool we would always see while traveling south on I-10 and I have to say, it looks even better from the balcony when staying in one of the many suites! Nancy was a sweetheart of a lady to greet a person at the front desk and she is the reason I plan to stay at this location again! God bless employees like her!
*On a side note* ... For the most part I am done staying at HIE cause of the screwy rewards points system; after having spent literally thousands of $$'s in hotel fees staying at HIE many many nights over the past 5 years or so only to find out that I barely had more points than needed for one measly nights stay was disapointing so I will be looking for another hotel chain with a better rewards points system and only staying at HIE in Kerrville or when they are the only outfit in town with a nice clean room.
January 1, 2014
Rated 5.0 out of 5.0 by JB17 Exceptional Property
I was extremely impressed with this hotel. The customer service was great. The rooms- clean and quiet. The location is also a plus; with easy access from the road. Overall, I've stayed with hotel chains all over the world and this one is one of my favorites.
December 22, 2013
Rated 4.0 out of 5.0 by VicT Quiet and comfortable
I was very impressed with the size of the room...it was huge! Room with comfortable, quiet and very clean. Nice staff.
December 18, 2013