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Rated 4.3 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Great Stay but SLOW Breakfast On a motorcycle ride, this stay was perfect EXCEPT for the breakfast area. All the popular breakfast items were empty at 8:30 AM. I made the person responsible aware of the situation and she SLOWLY generated the eggs, biscuits, sausage, bacon. It took the EXPRESS out of Holiday Inn Express. However, there was plenty of room for my friends and I to park our motorcycles close to the main entrance. And Kim, the front desk lady, was EXTREMELY HELPFUL AND CUSTOMER SERVICE ORIENTED. I WOULD STAY AT THIS HOTEL AGAIN. July 26, 2014
Rated 5.0 out of 5.0 by Large and comfortable rooms Staff was friendly and efficient. Rooms were large and comfortable. Pool was fabulous! July 25, 2014
Rated 5.0 out of 5.0 by Suite Room - Sweet Deal I needed a room quickly and the front desk staff was very attentive to my needs. The suite was beyond my expectations. Extremely clean. Towels were white (not dingy yellow or with any mascara still on them) - they were VERY clean and spotless. Bathroom was shiny clean. Overall the room was great. The bed was too hard for my liking, but comparable to most hotel beds. The pillows were soft and comfy, and the room was relatively quiet for being on the first floor main hallway. The only downside I would find would be the breakfast bar in the morning had some eggs on it that I could not tell were "stuffed" with some mixture of onions, peppers and tomatoes I think. I didn't care for that at all and would prefer scrambled eggs. But everything else on the bar was great. Upon leaving, the front desk was left unattended so I just left my room key on the desk. This was a little before 12-noon. I would recommend this hotel to anyone. July 19, 2014
Rated 5.0 out of 5.0 by Good Stay Well worth the money. Staff were great ! Great breakfast, close to Cracker Barrel too. Wife got breakfast in bed, was very happy. July 16, 2014
Rated 3.0 out of 5.0 by Sad, very sad unclean room, unfriendly check in, too busy to take care of and answer customer questions.. July 15, 2014
Rated 5.0 out of 5.0 by Hard to find but worth the effort! The entrance is hard to find, not well marked. But, the hotel is extra nice! Great rooms, breakfast, and pool shaped like state of Texas. Nice! July 13, 2014
Rated 4.0 out of 5.0 by Best in Kerrville This is the best, cleanest hotel in Kerrville. The entire staff are always friendly and professional. The rooms are updated and clean. July 12, 2014
Rated 3.0 out of 5.0 by It was ok I gave the front desk clerk a list to point out that the room was not cleaned prior to check in. This was just a stop over and I would have requested another room if time had permitted. The best part was the view and balcony. My list included a stained facecloth, bathroom trash bucket had trash, bathroom floor needed cleaning, crumbs between bed and night stand, and the A?C vent needs leaning. July 11, 2014
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